Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Stacey C

"Phil’s team is best-in-class, knowledgeable, professional and responsive. They went above and beyond and allowed us to secure our dream home in a short time frame. Thank you!"

susan mclean

"Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like...Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And Congratulations🥂"

Deontay Wilson

"Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he ...Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he actually takes the time to break everything down in a way that makes sense, and gives further reassurance each time we had questions about changes. He responds quickly, day and night whenever I needed whether it was a question, a call, or a concern he was always there and always prompt. If you want someone who cares, communicates, and knows this industry inside and out, Greg is who I strongly recommend. I couldn’t have asked for a better experience. Highly Recommended! Thanks Greg!"

Lori Medlin

"Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them ...Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them worked out. I am so appreciative of her wonderful attitude and help."

Shirley Blair

"Diego was very professional and knowledgeable! Any questions I had he answered promptly got me the answers I needed. I would recommend Diego to help anyone with mortgages. He explains explains ...Diego was very professional and knowledgeable! Any questions I had he answered promptly got me the answers I needed. I would recommend Diego to help anyone with mortgages. He explains explains mortgage procedures with clarity to his clients. Diego is a very efficient and personable banker. It was a pleasure working with Diego."

John Myrick

"Omar was excellent in all areas of our refinance. I would recommend his knowledge, care, and attitude to anyone. He was outstanding in all areas of our loan."

Eun Rae Engstrom

"Dan Paulsen was recommended to me by my realtor, Lou Pick. Dan is friendly and very accommodating. He was patient with me me especially when I was having a problem in providing him my Income Tax ...Dan Paulsen was recommended to me by my realtor, Lou Pick. Dan is friendly and very accommodating. He was patient with me me especially when I was having a problem in providing him my Income Tax return 2025. He went through beyond his duty by not leaving me me out but rather we went to secure all my documents to get my loan approval. I was very fortunate that to meet him as my loan officer. Thank you very much."

Tanja

"Richie was amazing from the first call! He made us feel like he cared about us and wanted to all he could to help us. He is also very knowledgeable about his role in the loan process. He didn’t ...Richie was amazing from the first call! He made us feel like he cared about us and wanted to all he could to help us. He is also very knowledgeable about his role in the loan process. He didn’t hesitate or make us wait for an answer because he knew what to tell us from knowledge and experience. I worked in sales for years and was very careful about recommending my clients to others. They had to meet some high standards because I didn’t want to hurt my reputation by recommending the wrong people. I share this because I did send a note to top two real estate brokers in our area telling them that if someone was on the fence about what loan company to use to please share our information about how happy we were with Richie. I included his virtual business card as well. I hope he receives a lot of referrals because he earned them. Please acknowledge him for going the extra mile for us!"

Anita Greene

"Steven was the miracle that I didn't even know existed. Out of the blue he contacted me and I ordinarily don't listen to sales pitches, but there was something about him that was different. He was ...Steven was the miracle that I didn't even know existed. Out of the blue he contacted me and I ordinarily don't listen to sales pitches, but there was something about him that was different. He was authentic and warm so for the first time in forever I listened to him. I would have never thought of refinancing my home to solve the financial problems that I was drowning in. He was the miracle, the answer, and the breath of fresh air that I needed. I felt that he would stand by me and patiently guide me through the process, which is exactly what he did. Of course, after I applied, I was bombarded with calls from every other lending institution in the area including the lender at my real estate office, but I was never influenced because I felt I needed to be loyal to Steven in the same way that he was loyal to me. He's a stellar individual and I would highly recommend him to everyone. He literally changed my life by bringing me peace and sanity at a very difficult time. I would have NEVER thought of a refi to solve my problems had it not been for Steven. I am very grateful and can't thank him enough. He made the process smooth and when I did stress he assured me that he was there to support me and not to worry. He was such a God-send. Sincerely, Anita Greene"

Andre M

"I likely wouldn't have been able to close in time on my home without David's quick, tactical and considerate help working with me during crunch time. I connected with him after starting the process ...I likely wouldn't have been able to close in time on my home without David's quick, tactical and considerate help working with me during crunch time. I connected with him after starting the process with other lenders and my experience with him and the Rocket team really stood out. In the end I was able to close on time and I couldn't be more thankful for their reliability and solid workflow. Thanks David!"