Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 216 of 464
Charlie White

"Matthew provided me with outstanding service. Everything went quickly and without any problems. I appreciate how he took real good care of us."

John Taylor

"Very helpful and knowledgeable. Also a real nice guy..."

Sandra Kimmons

"Working with Sara Bombela was a great experience. She was very attentive and professional, helping to walk me through the process of refinance. It was much easier and less time consuming than previous...Working with Sara Bombela was a great experience. She was very attentive and professional, helping to walk me through the process of refinance. It was much easier and less time consuming than previous experiences."

Beckie Mellott Tjersland

"Sean was a pleasure to work with. He responded quickly when he wasn't able to answer the phone. Pleasant and well informed. Thanks Sean!!!"

Carlos Santiago

"Patrick did an excellent job. He ensured that we were up to date on all the mortgage activity. He also helped when we did not know what to do next. Great job."

Bob Dixon

"Chase was very helpful and explained everything in detail. She answered all of my questions and was polite and very upbeat!"

Marco Hernandez

"When I had lost all hope I came across Robert and he helped me when all others had failed. We are very grateful to have worked with Robert and will refer his services to all our friends."

Cheryl King

"Darren was great to work with. he did a great job. 5 star for him. thanks"

Duane Preston

"Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. ...Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. Through my long home buying journey she has truly been my favorite real-estate professional. I appreciate the strong Rocket Mgt. customer service. And I hope to work with Nikki on future deals."

Greg Conrad

"First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice! From initial contact till closing date set Emma made us feel like we were ...First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice! From initial contact till closing date set Emma made us feel like we were her only clients. She worked very hard and went over and above when things got a little rocky along the way because of some bad financial decisions I had made a ways back. She really advocated for us. I mean way over and above. Contacting us well into the evening, making yourself available on weekends absolutely amazing and unbelievable customer service. My wife and I actually said to each other a couple of times that it feels like Emma is as invested in our house search as we are. She was constantly in communication with us as well as with our realtor which made any questions or concerns we had disappear quickly. She listened very closely to what our plans were and what we hoped to accomplish as far as funding and created a plan for us that was perfect. She was diligent, conscientious, thorough, clear and concise, courteous, knowledgeable, and patient. All qualities we want in our mortgage provider, for sure. Aside from her exquisite professional skills, Emma's personality is delightful as well. She was always very pleasant, cheerful, kind and optimistic. There were times during the process where that was exactly what we needed and it was very much appreciated. To close, not only would we recommend Emma she is like without any reservation we will be actively sending people to to her when they are seeking a mortgage."