Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Carolyn Mimms

"As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was ...As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was the definition of professionalism, patience, and transparency. Ashleigh has this rare ability to make something as intimidating as buying a home feel simple and stress free. She walked me through every single step, explained every document and number in plain English, and never once made me feel like I was asking a “dumb question.” She took the time to make sure I understood everything and that level of care made all the difference. What impressed me the most was her honesty and transparency. There were no surprises, no hidden details, and no runaround. Every call, every email, every update was clear and timely. I always felt like I was her top priority even though I know she must be helping so many other people too. Thanks to Ashleigh what could have been one of the most stressful experiences of my life turned into one of the most exciting. I walked away not just with a house but with total confidence that I made the right decision every step of the way. If you are buying a home especially if it is your first time do yourself a favor and get Ashleigh in your corner. She is more than just a mortgage professional. She is a guide, a teacher, and a true advocate for her clients. I can honestly say I would not be a homeowner today without her help. Michael Martin"

Trey Sea

"Nour was absolutely AMAZING. I was so overwhelmed and scared buying my first home and luckily I had Nour to guide me every step of the way. A question at a weird hour in the evening? No problem, she ...Nour was absolutely AMAZING. I was so overwhelmed and scared buying my first home and luckily I had Nour to guide me every step of the way. A question at a weird hour in the evening? No problem, she would respond asap!! Confused with forms or what tasks I needed to complete? She was right there every time to assure I was on track and on time for the closing date. Nour even answered questions my daughter had to help ease worried minds!! She practically held my hand through the whole home purchase! I know I have told this over and over to Nour, but Thank you, thank you, thank you. I truly, sincerely, appreciate everything!"

Gary Minton

"My original thought was that doing a refi would be a long drawn-out headache. However, once I started working with Ashur, the process went very smooth and unhurried. He was very pleasant to work ...My original thought was that doing a refi would be a long drawn-out headache. However, once I started working with Ashur, the process went very smooth and unhurried. He was very pleasant to work with and listened to what I needed and wanted to accomplish in the refi. I was kept in the loop during the whole process. I could not have asked for a better experience. Thank you, Ashur"

Chris Blumhardt

"Mike was without a doubt a pleasure to work with ! Smart, responsive, knowledgeable, courteous and friendly personality. I’ve had many new mortgages/refinances in my life and this time with Mike it ...Mike was without a doubt a pleasure to work with ! Smart, responsive, knowledgeable, courteous and friendly personality. I’ve had many new mortgages/refinances in my life and this time with Mike it was an excellent experience. I highly recommend."

Katelyn Dennis

"Tricia was awesome i went from “I’ll never be able to buy” to getting approved for my first loan. She was knowledgeable helpful and I’m glad she was apart of my rocket team!"

Laura Plank

"Joseph Manders for CEO!! It was an absolute pleasure working with Joe. I was brand new to the home buying process and when Joseph called me out of the blue offering to help, it was like Willy Wonka ...Joseph Manders for CEO!! It was an absolute pleasure working with Joe. I was brand new to the home buying process and when Joseph called me out of the blue offering to help, it was like Willy Wonka just handed me the golden ticket. I had a million and one questions that I’m sure I could have Googled the answer, but I would just wait to ask Joe. Honestly, I trusted him more! He explained everything in detail and was extremely patient through it all. Even as I went on through the process and worked with other Rocket Mortgage employees, I was often times redirected to Joe because he was just that knowledgeable! A coworker of mine was also in the process of buying a home and I recommended Rocket Mortgage. She reached out to them, but did not have the same experience and I told her, “Well, that’s because you didn’t have a Joe!” I can’t thank him enough for making our home buying process as stress-free as humanly possible. If I ever refinance, Joe will be my first call!"

Lorraine S

"It was pleasure working with Stacia on a real estate transaction. Everything was well explained. And she understood the needs of our client. Everything went well and transaction closed smoothly. She ...It was pleasure working with Stacia on a real estate transaction. Everything was well explained. And she understood the needs of our client. Everything went well and transaction closed smoothly. She is a great communicator and she was always available when I needed help. As a broker, we always hope to partner with a loan officer who is going to help the client make the transaction as easy as possible. And Stacia has done all that. She is amazing and I highly recommend her."

Jennifer Luck

"I was the listing agent when I had the pleasure of being introduced to Isaac. There was a lot of miscommunication between parties and Isaac cleared everything up while keeping his client his top ...I was the listing agent when I had the pleasure of being introduced to Isaac. There was a lot of miscommunication between parties and Isaac cleared everything up while keeping his client his top priority. KNowing Rocket is a big company, there is no doubt Isaac has TONS of files on his desk; however, he made me feel as if my transaction was his only one. His patience, kindness, thoroughness, communication skills, and professionalism. I would highly recommend Isaac to anyone looking for a lender. 10/10. I truly look forward to seeing him on another deal; both as the listing agent or buyers agent!"

Marijane Deming

"Nathan was very helpful as I proceeded with my HEL. I was sin new territory and he walked me through the process. He was right there for me from start to finish, with a few extra individuals assisting...Nathan was very helpful as I proceeded with my HEL. I was sin new territory and he walked me through the process. He was right there for me from start to finish, with a few extra individuals assisting in the process."

jumps4me

"I would not have made it through the process without Gulgar! So many things went wrong on my end. Gulgar worked his magic and held my hand through it all! When we spoke I truly felt like I was talking...I would not have made it through the process without Gulgar! So many things went wrong on my end. Gulgar worked his magic and held my hand through it all! When we spoke I truly felt like I was talking to a friend.A+++++"