Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 215 of 400
Jace Matkin
Jace Matkin

Jace Matkin
Rocket Mortgage
7 Reviews
Sarah Beth Christie

"My husband and I have been married for 46 years and have experienced multiple moves, mortgages, refinances, etc. Initially, I was hesitant to use a company outside of our banks and/or credit union. We...My husband and I have been married for 46 years and have experienced multiple moves, mortgages, refinances, etc. Initially, I was hesitant to use a company outside of our banks and/or credit union. We began a refinance process with Rocket Mortgage and CLOSED only 3 weeks later! Amazing! The main reason for such a smooth, expedited refinance process was due to our incredible banker Jace! We was so clear, efficient, patient, professional and knowledgeable that we sailed through to closing from start to finish in 3 short weeks. We have NEVER had a real estate transaction process this quickly. Jace was a ROCKSTAR banker. If we need mortgage services in the future, we will definitely come back to Jace and Rocket Mortgage! Thanks to Jace, we are two VERY happy customers (and will be repeat customers if needed in the future!)."

JB McCutcheon
JB McCutcheon

JB McCutcheon
Rocket Mortgage
7 Reviews
Kim Fox

"I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by ...I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by that? He's One in a million! If I had a question, he would even answer me on his days off that's how dedicated he is to his clients. I felt truly overwhelmed since the last time I got a loan for a home within 2003. Things have changed dramatically. However he made it so easy for me and alleviated a lot of this anxiety that I was having. He looked long and hard to get me the best interest rate as well. If you are able to choose the loan officer that you work with, pick JB"

Manuel Medina
Manuel Medina

Manuel Medina
Rocket Mortgage
7 Reviews
Marsha Green

"From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He...From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He also shared an interest in our love for our pets. This weekend I would definitely choose to work with Manuel again if the need ever arises."

Carolyn Meno
Carolyn Meno

Carolyn Meno
Rocket Mortgage
7 Reviews
Mike Cigelman

"Carolyn made the entire process of getting a mortgage for our home so easy. She supported us and was very responsive. Carolyn was able to answer any questions we had. Both my wife and I felt so ...Carolyn made the entire process of getting a mortgage for our home so easy. She supported us and was very responsive. Carolyn was able to answer any questions we had. Both my wife and I felt so comfortable throughout the entire process. We are very happy that we chose Rocket Mortgage and that we got to work with Carolyn."

Daniel Morales
Daniel Morales

Daniel Morales
Rocket Mortgage
7 Reviews
Sheri Price

"It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet ...It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet personable and friendly. Thanks to Daniel, my loan was processed smoothly with no delays."

Sean Mueller
Sean Mueller

Sean Mueller
Rocket Mortgage
7 Reviews
Tonya Novalis

"Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to ...Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to call me, he called me. My time is very valuable in this meant a lot to me. Sean has outstanding customer service wonderful knowledge about the mortgages and their processes as well as rocket mortgage, and I will refer him to everyone I know who is looking for a wonderful mortgage company as well as someone to assist them along the way. Thanks so much for a wonderful experience Sean."

Zarinah Muhammad
Zarinah Muhammad

Zarinah Muhammad
Rocket Mortgage
7 Reviews
Margaret Murphy-Webb

"There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah ...There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah worked with me to have it rectified. No matter how frustrated I was, Zarinah lifted me with her good cheer and positive we will make it happen attitude. I am forever grateful and will refer her and Rocket to anyone I know mortgage shopping. Thank you to the entire Rocket Team!"

Deiontae Nicholas
Deiontae Nicholas

Deiontae Nicholas
Rocket Mortgage
7 Reviews
susan mclean

"Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like...Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And Congratulations🥂"

Gregory Nordby
Gregory Nordby

Gregory Nordby
Rocket Mortgage
7 Reviews
Deontay Wilson

"Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he ...Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he actually takes the time to break everything down in a way that makes sense, and gives further reassurance each time we had questions about changes. He responds quickly, day and night whenever I needed whether it was a question, a call, or a concern he was always there and always prompt. If you want someone who cares, communicates, and knows this industry inside and out, Greg is who I strongly recommend. I couldn’t have asked for a better experience. Highly Recommended! Thanks Greg!"

Derek Odoms
Derek Odoms

Derek Odoms
Rocket Mortgage
7 Reviews
Jean Neal

"Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused ...Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused several “bumps” that he and the Rocket team worked through expertly! Highly recommend Rocket Mortgage. The only “con” I can identify is that they rely on a “team” approach instead of one lead person and a possible assistant. The “team” added confusion as one issue caused five different people to call and ask the same question, until I got upset. Then they got everything straightened out. But I have been a loyal customer since they were known as “Quicken” and will remain so as they are very reliable and are on top of my mortgage and they don’t sell it."