Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Marijane Deming

"Nathan was very helpful as I proceeded with my HEL. I was sin new territory and he walked me through the process. He was right there for me from start to finish, with a few extra individuals assisting...Nathan was very helpful as I proceeded with my HEL. I was sin new territory and he walked me through the process. He was right there for me from start to finish, with a few extra individuals assisting in the process."

MartinandCarla Mueller

"Working with Sonila was great! She is very knowledgeable and quickly responded to any questions I had. During the process, I became interested in different goals and she was right there to provide the...Working with Sonila was great! She is very knowledgeable and quickly responded to any questions I had. During the process, I became interested in different goals and she was right there to provide the necessary insights, pro’s and con’s of the various options she worked out for me. I would definitely work with her again!!"

Sarah Beth Christie

"My husband and I have been married for 46 years and have experienced multiple moves, mortgages, refinances, etc. Initially, I was hesitant to use a company outside of our banks and/or credit union. We...My husband and I have been married for 46 years and have experienced multiple moves, mortgages, refinances, etc. Initially, I was hesitant to use a company outside of our banks and/or credit union. We began a refinance process with Rocket Mortgage and CLOSED only 3 weeks later! Amazing! The main reason for such a smooth, expedited refinance process was due to our incredible banker Jace! We was so clear, efficient, patient, professional and knowledgeable that we sailed through to closing from start to finish in 3 short weeks. We have NEVER had a real estate transaction process this quickly. Jace was a ROCKSTAR banker. If we need mortgage services in the future, we will definitely come back to Jace and Rocket Mortgage! Thanks to Jace, we are two VERY happy customers (and will be repeat customers if needed in the future!)."

Wilma Gahret

"PATRICK WENT OUT OF HIS WAY IN ORCHESTRATING US REFINANCING OUR HOUSE AND GETTING A LOAN. HE HAS GREAT PEOPLE SKILLS AND IS HIGHLY KNOWLEDGEABLE IN HIS CRAFT. HE IS INDEED A REAL ASSET TO ROCKET ...PATRICK WENT OUT OF HIS WAY IN ORCHESTRATING US REFINANCING OUR HOUSE AND GETTING A LOAN. HE HAS GREAT PEOPLE SKILLS AND IS HIGHLY KNOWLEDGEABLE IN HIS CRAFT. HE IS INDEED A REAL ASSET TO ROCKET MORTGAGE AND WE ARE SO LUCKY TO HAVE BEEN HOOKED UP WITH HIM IN HANDLING OUR BUSINESS."

Erik Trevino

"Brenda was very professional. She was always willing to explain and answer any questions I had. She always made sure everything was going smoothly throughout the entire process. I highly recommenced ...Brenda was very professional. She was always willing to explain and answer any questions I had. She always made sure everything was going smoothly throughout the entire process. I highly recommenced Brenda."

Vic Volpe

"Taner handled my loan with dispatch. It all went very smooth and quick. He gave me helpful advice, which I first didn't consider; but it worked out fine after I changed my mind. A Five Star ...Taner handled my loan with dispatch. It all went very smooth and quick. He gave me helpful advice, which I first didn't consider; but it worked out fine after I changed my mind. A Five Star performer."

Matina Legakis

"I can't say enough great things about Samantha. Our mortgage situation was a more complicated one and she walked us through every step of the way. She went above and beyond, even when we told her ...I can't say enough great things about Samantha. Our mortgage situation was a more complicated one and she walked us through every step of the way. She went above and beyond, even when we told her things could wait. She worked after hours and made sure we were well taken care of. She was sincere and supportive and so validating!"

Virginia White

"If you’re looking for an outstanding executive loan officer, Melissa Moats is the person to call. Melissa's professionalism, dedication, and genuine concern for her clients are truly exceptional. From...If you’re looking for an outstanding executive loan officer, Melissa Moats is the person to call. Melissa's professionalism, dedication, and genuine concern for her clients are truly exceptional. From our first meeting, Melissa’s expertise was clear. She took the time to grasp our unique financial situation and customized her approach to fit our needs perfectly. Her clear explanations and insightful advice made the whole process much easier to navigate. Thank you for everything you did for our family!!!!!!!"

Sheri Price

"It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet ...It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet personable and friendly. Thanks to Daniel, my loan was processed smoothly with no delays."

Tonya Novalis

"Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to ...Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to call me, he called me. My time is very valuable in this meant a lot to me. Sean has outstanding customer service wonderful knowledge about the mortgages and their processes as well as rocket mortgage, and I will refer him to everyone I know who is looking for a wonderful mortgage company as well as someone to assist them along the way. Thanks so much for a wonderful experience Sean."