Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 215 of 399
Randy Stogner

"Very knowledgeable and quite responsive!"

Lucy Flores

"I appreciate the way August made me feel at ease with my decision. He was very informative and professional. I hope to work with him and I know that he will have my best interest at heart. Thanks ...I appreciate the way August made me feel at ease with my decision. He was very informative and professional. I hope to work with him and I know that he will have my best interest at heart. Thanks August"

Eddie Ellis

"Justin is an amazing person! He has the help me so much getting a loan. He quality is he work is unbelievable! He cares for the people that he is helping. He always kept me updated on everything! He ...Justin is an amazing person! He has the help me so much getting a loan. He quality is he work is unbelievable! He cares for the people that he is helping. He always kept me updated on everything! He was also great and returning calls and text! I couldn't have done it without his help,I'm so grateful that I was able to have his help! You just can not go wrong with this guy! He truly was a rock star!"

Mary Guyer

"Worst experience of my life. Well, almost. Would be hard to knock the ex-husband from that slot. Talking to Justin was like talking to a used car salesman. More than once, I suggested he give me a ...Worst experience of my life. Well, almost. Would be hard to knock the ex-husband from that slot. Talking to Justin was like talking to a used car salesman. More than once, I suggested he give me a list of what WAS required rather than NOT needed. I hung up on him and asked to be assigned to someone else. They assigned me to his boss who CLEARLY knew how to handle a loan. I was an existing customer for somewhere around 10 years. I can only imagine what they put NEW customers through. In the past, I have recommended Rocket. NEVER AGAIN!"

Nancy Coffron

"Ahmed was very helpful very pleasant and professional I give him 5 stars"

Mathew Richardson

"Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I ...Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I explained my situation and she wanted to help. Caroline started helping me with the approval process even though I was denied online, but she was able to come through and help me get the approval to purchase a house. She is outstanding with communication and people skills. Trust me when you think you don't stand a chance give Caroline a call, she works magic. I appreciate Caroline and highly recommend her especially when you are in a tough spot and don't think you can get approved. Caroline makes it happen and very experienced in this aspect. Can't thank here enough for her hard work."

Michael Niemann

"Janet was fantastic and transparent to work with. She made my experience very easy."

Alfonso Parodi

"Alex was an exceptional loan officer who kept me informed and had a great support system. As a real estate broker and team lead of The Parodi Group in Houston , I highly recommend him to anyone who is...Alex was an exceptional loan officer who kept me informed and had a great support system. As a real estate broker and team lead of The Parodi Group in Houston , I highly recommend him to anyone who is buying a home or looking for a loan officer to partner with or refer to. His work truly inspired me to strive for excellence in all that I do. We were able to close the deal in less than 20 days, from the time we applied to the time we received funding. Alex fue un sobresaliente oficial de préstamos que me mantuvo informado y tenía un gran sistema de apoyo. Como agente inmobiliario y líder de equipo The Parodi Group , lo recomiendo ampliamente a cualquier persona que esté comprando una casa o buscando un oficial de préstamos con quien asociarse o referir. Su trabajo realmente me inspiró a esforzarme por la excelencia en todo lo que hago. Pudimos cerrar el trato en menos de 20 días, desde que aplicamos hasta que recibimos el financiamiento."

Elyse Silverman

"Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work ...Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work with him, gave many chances over, attempting to establish some kind of connection & understanding. This is NOT an experience I'd wish for anyone. I called the company back hoping to help them help HIM so it doesn't continue."

Craig McCoy

"Promises were made that were not kept. Communication was minimal. Requests were ignored. At each interaction, it was if we had never talked (he did not recall anything about me)."