Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 215 of 356
Alicia Nantze

"I called and spoke with Roberto and he was not pushy at all he explained everything in detail and also it felt like he was a friend looking out for us we had good conversations during the process and ...I called and spoke with Roberto and he was not pushy at all he explained everything in detail and also it felt like he was a friend looking out for us we had good conversations during the process and everything went quick and easy I did have him to redo the numbers but other than that I've never had a closing on a refi go so easy I thought it was going to be very complicated and it wasn't I pre-signed everything the day of in the morning and in the afternoon we closed and it took under 30 minutes and it was just easy I would recommend rocket mortgage to anybody that wants to buy their first home or refinance thanks for making our life a lot easier Michael and Alicia Nantze"

Patricia Garakian

"Arian was most helpful and patient while I was going through the loan app process. I felt extremely comfortable and confident working with her. I highly recommend her."

Leslie Caufield Plesac

"Throughout the entire refinance process, Nick was available to answer my questions and to take the actions needed to make my refinance a sound decision for me. He is well informed, helped me ...Throughout the entire refinance process, Nick was available to answer my questions and to take the actions needed to make my refinance a sound decision for me. He is well informed, helped me understand the process and options available and ensured that I was able to accomplish the intended outcome. I would recommend Nick to anyone looking to purchase or refinance. It was truly a great experience from start to finish."

Elesha Boone

"Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and ...Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and efficient and we closed within 2 weeks!"

Tiffany Henry

"Very friendly and very responsive. Her professionalism is outstanding. This was the easiest refi I have ever done and I’m very appreciative of how quickly it was handled."

Shane Peterson

"I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house ...I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house foundation literally caved in and the sellers didn't want to fix). What at times looked near hopeless, she stayed resilient, stuck with us and now we are owners of the most beautiful house that has been completely remodeled. Jessica guided us throughout the process and made getting a mortgage so easy! She made sure we were in a place to get the best possible terms and went above and beyond at all times. She is truly a rock star!!! Way to go, Jessica!!"

Andrew Huska

"Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly ...Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly after our initial call to discuss our clients home buying goals, I immediately told my buyer he will be working with the A Team! Keilly was extremely diligent and proactive throughout every aspect of the transaction, all the while provided continued knowledge and comfort to our client. We had a couple of major hiccups in the process that would cause a whole transaction to crash and burn, but not with Keilly at the wheel. She stuck in there, worked seamlessly with me and got our client to the closing table for his very first home. Communication is key for success in this industry and Keilly is a locksmith!! I look forward to any and every opportunity available to be able to work with a true professional like Keilly in the future."

Carmen G

"It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ...It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ease. I appreciate Jalen and his time he spent working side by side with me to complete my refinancing process. Thank you Jalen and I also appreciate your sense of humor. Laughing also made the bumps in the road and the entire process a breeze."

manny garcia

"This is the second time I finance a home through Rocket Mortgage with Andreas Gerthe as my home loan expert and once again he provided outstanding service. From start to finish, Andreas demonstrated ...This is the second time I finance a home through Rocket Mortgage with Andreas Gerthe as my home loan expert and once again he provided outstanding service. From start to finish, Andreas demonstrated exceptional professionalism, deep knowledge of the lending process, and a genuine commitment to making sure everything went smoothly. He took the time to clearly explain every step, answered all of my questions thoroughly, and made what can often feel like a stressful process surprisingly straightforward. His communication was timely, transparent, and proactive. I always knew exactly where we stood. What truly sets Andreas apart is his attention to detail and dedication to his clients. He worked diligently to ensure I received the best possible loan structure for my situation and made sure there were no surprises along the way. I'm looking to purchase another property soon and Andreas will be the person I plan to work with on the loan and any future loans. Sincerely, Manuel A. Garcia I would highly recommend Andreas to anyone looking for a knowledgeable, trustworthy, and responsive home loan expert. He made a complex process feel manageable and gave me complete confidence throughout the transaction."

Carol Aubrey

"Kevin Gibbs made the loan process so easy for me. He would send an email but also call me to explain things to me to make certain any questions I might have were answered. All in all, I hardly had ...Kevin Gibbs made the loan process so easy for me. He would send an email but also call me to explain things to me to make certain any questions I might have were answered. All in all, I hardly had to do very much. It was a second mortgage so he already had most of my information and he used it to complete documents ahead of time as much as possible. If I deal with Rocket Mortgage in the future, I'd be happy if Kevin, again, was the representative that was assigned to me. Thank you, Kevin, for making my part of the job extremely easy."