Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 202 of 373
Anthony Amos

"Russel contacted my wife and I about what Rocket Mortgage could do for us. He was very pleasant and professional throughout the home loan process. Our access to Russel was almost unfettered and ...Russel contacted my wife and I about what Rocket Mortgage could do for us. He was very pleasant and professional throughout the home loan process. Our access to Russel was almost unfettered and through it all, he was professionally responsive. He did all he could to make our loan life with Rocket Mortgage very welcoming. Thanks Russel for all you did."

Russ Krischik

"I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to ...I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to complete a task. They also have a task bar which lets you know how the application is proceeding. In my case mine was a refinance to clear out a Heloc that got rather expensive and to take out some cash. From the 4th of October, application, to the closing date October 21st was just 17 days. Efficient and fast like a Rocket. Thanks to Rocket and my VA benefit. A truly amazing process and the closing took place right on my lap top computer screen right from home. Thanks to Rocket and my VA benefit. Kalvin Kalen you did a fine job putting it all together."

Jennifer Rhines

"Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. ...Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. Even when I missed him during office hours, he was quick to respond and made sure I felt supported every step of the way. I truly appreciate his dedication and would highly recommend him!"

Jim Shipman

"Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with...Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with the process. She continued to assist us though the weekend to make sure we had all the necessary information so that our loan was processed and approved quickly. Really above and beyond with service, a wonderful and caring personality, Nina is the person you want assisting you. A big THANKS."

Donna Sistrunk-Irving

"If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, ...If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, and not at you. I wish all representatives were like him."

Solongo Otgonbayar

"Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled ...Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled everything with care, and made sure I felt confident throughout. I highly recommend him to anyone looking to buy a home!"

J FERRER

"Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can ...Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can switch from being a local person in Hawaii and back to being professional. Overall he’s work ethics goes above and beyond; communication is very excellent, can be contacted anytime. uploading and information gathering is very instant. The whole process He made it seamless. Thank you for your help."

Maria Morello

"From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, ...From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, trying to refinance. Jon was very can-do and he worked with us to get the numbers where we needed them to be. The communication was excellent and Jon was always available to answer any questions or concerns. We are very glad we reached out to Rocket. Even after the loan closed, they were easy to get in touch with and answer questions. Had it not been for Jon, we would not have refinanced as quickly and easily as we did."

Kim Fox

"I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by ...I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by that? He's One in a million! If I had a question, he would even answer me on his days off that's how dedicated he is to his clients. I felt truly overwhelmed since the last time I got a loan for a home within 2003. Things have changed dramatically. However he made it so easy for me and alleviated a lot of this anxiety that I was having. He looked long and hard to get me the best interest rate as well. If you are able to choose the loan officer that you work with, pick JB"

Curtis Junto AlRio

"Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the...Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the process of buying my first home. Cesar was always there to help me out. I can recall one occasion when I reached out via email on a Sunday afternoon to inquire about funding issues on a house prospect. I expected that he’d respond sometime on Monday. He responded within 15 minutes. I felt bad about it because everyone needs a break from work, but I was also very impressed. Moreover, he’d always make time to help me out when something came up despite having a very busy schedule that often leads into the late evening. Cesar always explained complicated issues in a way that made sense. I feel like I’m a more educated home buyer having listened to him. He always under-promised and over-delivered. That being said, he’ll let you know if it will work out, or not, to purchase a specific home. He worked well with my Real Estate Agent, and got me into my first home. I’m happy to say that Cesar bought his first home around the same time I bought mine, and I wish him well! I would certainly ask for Cesar by name for any future real estate purchases. :-)"