Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Dallas Zalimas-Alvarez
Dallas Zalimas-Alvarez

Dallas Zalimas-Alvarez
Rocket Mortgage
9 Reviews
Yeva Evin

"When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to...When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to get us the lowest possible interest rate pre-approved for maximum possible period locked-in interest rate even with unexpected circumstances of delayed closing process and etc. Dallas is very efficient at what she does. Once the required loan documents were uploaded, Dallas coordinated with underwriters and title company to close the mortgage loan for a final approval within a month. Now after one year, to convert our primary loan to investment property loan, she is helping us again and this time, we are confident she can close refinance within a month. We appreciate her so much! Thank you so much."

David Alton
David Alton

David Alton
Rocket Mortgage
8 Reviews
Karl Kapoor

"I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our ...I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our fully paid for home. The representative, David Alton who made first contact was extremely helpful with information and recommendations about what would work best for us as we worked through the process. Once again, Rocket Mortgage company did an efficient job of gathering information through online service. But, equally important was the personal, informed, professional one-on-one help from David Alton. A great company needs great people. Rocket Mortgage has one with David Alton. I referred my daughter to him as well for a mortgage refinance and he has been kind enough to walk her through some options as well."

Alex Ayala
Alex Ayala

Alex Ayala
Rocket Mortgage
8 Reviews
Crystal Griffin

"I had an exceptional experience working with Alex at Rocket Mortgage during my home equity loan application process! From beginning to end, Alex was incredibly supportive, knowledgeable, responsive, ...I had an exceptional experience working with Alex at Rocket Mortgage during my home equity loan application process! From beginning to end, Alex was incredibly supportive, knowledgeable, responsive, and attentive to my needs. Matter of fact, Alex is still supporting me – answering questions and following up even though I am proceeding towards the closing process! What stands out most about Alex’s work with me as his client is his genuine commitment to providing personalized service. Despite his busy schedule, Alex consistently makes time to answer my questions, offer valuable recommendations, and ensure that I am (and that I feel) informed and supported throughout the process. During the loan application process, Alex took the time to understand my financial goals and made me feel like a valued client. Beyond his professionalism, Alex has a wonderful personality and a natural ability to connect with people. Our conversations even extended beyond finances, including a fantastic vacation recommendation that I hope to experience someday! It's clear that Alex genuinely cares about his clients and our financial goals, and he makes a point to ensure that we have an awesome overall experience. His dedication, kindness, and exceptional customer service truly set him apart. I sincerely appreciate everything Alex did (and continues to do) to help keep this process as stress-free and smooth as possible. I highly recommend Alex Ayala to anyone considering Rocket Mortgage for your home loan needs. He is truly a super-valuable asset to the company!"

Jason Bailey
Jason Bailey

Jason Bailey
Rocket Mortgage
8 Reviews
Shelly Nunn

"This was our second time working with Jason and he couldn't have been a better fit for us. The first time around took months and months, but he stuck with us and in the end it all worked out and all...This was our second time working with Jason and he couldn't have been a better fit for us. The first time around took months and months, but he stuck with us and in the end it all worked out and all the paperwork we needed was delivered and we closed. The second time was quick and easy."

Alan Bostley
Alan Bostley

Alan Bostley
Rocket Mortgage
8 Reviews
Felix Tsai

"Alan has been extremely helpful along the entire process of our home purchase from checking in with us, to keeping us on top of tasks with reminders, to even following up after assignments have been ...Alan has been extremely helpful along the entire process of our home purchase from checking in with us, to keeping us on top of tasks with reminders, to even following up after assignments have been completed to make sure we didn't miss anything. Alan is more than on top of everything and has made our home purchase extremely easy with almost no stress involved. We would highly recommend Alan as anyone's home loan expert!"

Justin Butler
Justin Butler

Justin Butler
Rocket Mortgage
8 Reviews
Vinesh Kumar

"Justin simply put is a very professional individual and knows his stuff. Based on the first interaction he was able to determine the requirements to making the qualification and putting in an offer ...Justin simply put is a very professional individual and knows his stuff. Based on the first interaction he was able to determine the requirements to making the qualification and putting in an offer asap. Always available to answer the very many questions I had to help understand the financing side. Having all your questions answered just gets you comfortable once it all adds and makes the decision process much easier. He knows what is needed to make it happen, appreciate his personality and professionalism. Thank you, Justin!"

Chase Campion
Chase Campion

Chase Campion
Rocket Mortgage
8 Reviews
Wendy Parkinson

"Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to ...Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to creating the best home loan experience came through in her positive energy and attentiveness to my needs. I highly recommend using Rocket Mortgage – like Chase, everyone I came in touch with had these same qualities, along with a unquestionable passion for what they do."

Arif Caushaj
Arif Caushaj

Arif Caushaj
Rocket Mortgage
8 Reviews
Patrick McHugh

"I've financed homes with Rocket Mortgage several times in the past 20 years and have always found them great to work with. When the rate recently dropped I spoke with Arif Caushaj about refinancing my...I've financed homes with Rocket Mortgage several times in the past 20 years and have always found them great to work with. When the rate recently dropped I spoke with Arif Caushaj about refinancing my mortgage. He explained how I could also take advantage of the increased equity in my home and eliminate several home improvement loans I'm paying off. It was the right time for me to do this and I began the application process. Arif was there from beginning to end made sure I was kept aware of how it was proceeding. Amazingly, I was able to close in a little over three weeks. I can't believe how quickly and painlessly this was accomplished. My sincere thanks to Arif for all his hard work to make this happen."

Jimmy Charoonsrisavasd
Jimmy Charoonsrisavasd

Jimmy Charoonsrisavasd
Rocket Mortgage
8 Reviews
Gary Thurman

"Gary wanted to do this for us , to get our nest egg back, the one we had for a long time but three adult children needed help from time to time and we used our egg to help them get one...no regrets, ...Gary wanted to do this for us , to get our nest egg back, the one we had for a long time but three adult children needed help from time to time and we used our egg to help them get one...no regrets, but we have a tremdous amount of equity in our home and taking some out to put in our egg basket again was a nice thing to do..it has not created any extra burden cause we put the lion share into savings and paid off the last few years on our car contract, and had the car checked and reset back to almost like new again, this payoff saved us enough to replace it with the new equity loan payment, so we traded a car with no more montly pay to a nest egg monthly pay for less per month. actually taking some of that off our bills...So it all has worked out and if something should arise we have an egg to help us again...Gary just turned 80 this month. and he wanted to make sure if he had to leave, i would have funds available for me with no worres. 57 yrs. together, he has always dotted his eyes. and crossed his tees...Rocket made this a honest clean way for us to feel better about where we are in todays world. Thank You so much,,,,Anne"

Keira Chartier
Keira Chartier

Keira Chartier
Rocket Mortgage
8 Reviews
Norm VanNostrand

"The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and...The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none. Our first contact with Rocket Mortgage was to simply inquire about a loan and to see if Rocket Mortgage could help us. We had talked to 5 banks locally and without doing anything other than having a brief phone conversation with me, told me there would be no way they would make a loan or that it would be conditional on us selling our previous home. Keira and I talked for about 10 minutes she asked me to apply and see what could be done. After we went through the initial application and she told she would see what was available and call me back later that afternoon at a set time. She did just that and took the time to explain the type of loan, the process that Rocket Mortgage would follow and how to set up our Rocket Mortgage.com account so that we could file all the required paper work. I spent the better part of an hour on the phone with her and she answered every question and addressed every concern I had. It was like that every time we talked, if there was a need for a return phone call, she would say can I call about (insert time) and every time she called back usually before the time she told me. I would not hesitate to refer anyone to Keira and share my experiences with them. "