Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Jennifer Gorman

"Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a ...Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a great asset to the Rocket Mortgage family."

Leslie Berry

"When I initiated a query to see if I would qualify for a home loan through Rocket Mortgage, Nicholas followed up promptly and professionally with an upbeat manner that eased my anxiety about applying ...When I initiated a query to see if I would qualify for a home loan through Rocket Mortgage, Nicholas followed up promptly and professionally with an upbeat manner that eased my anxiety about applying for a loan. He guided me through each step of the process and explained the rest of the journey until I was approved and funded."

Lori Baxter

"Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very...Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very pleasant way. The process for our re-fi was so pleasant that I would refer anyone who was looking for a mortgage or refinance. Thank you so much Angel. Lori B"

Natalie Grace

"I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He...I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He is very thoughtful, thorough, knowledgeable, and a master communicator. If he answers the call, you're in good hands!"

Cesar Adame

"Thank you Sami. You have an amazing way of connecting your skills with everyday people in need of re-finance or HELOC. Your positive attitude and knowledge of ROCKET Mortgage procedures helped us make...Thank you Sami. You have an amazing way of connecting your skills with everyday people in need of re-finance or HELOC. Your positive attitude and knowledge of ROCKET Mortgage procedures helped us make our experience very comfortable. Thank you Sami"

Nick Parsons

"Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border ...Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border issues with impressive expertise and patience. He clearly understood the complexities involved and guided us through each step with confidence and clarity. Adam was always responsive, proactive in his communication, and took the time to explain our options in plain language so we could make informed decisions. He coordinated the various parties smoothly and kept the process moving even when things became complicated. Most importantly, he was able to secure very competitive rates and favorable terms for our refinance, which will save us money over the long term. What really stood out was how supported we felt from start to finish. Adam consistently went above and beyond to ensure everything was in order and that there were no surprises at closing. For anyone, especially expats or clients with more complex situations, looking to refinance a US property, Adam is a mortgage professional who delivers both exceptional results and genuine client care."

Sharon Richford

"Brandon kept me informed all the way through the very quick refinance process, great communicator - something we don't see much anymore - thank you !"

Sheena Alexander

"I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was ...I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was not only incredibly knowledgeable but also patient and kind, making what could have been a stressful experience much more manageable. Andrea took the time to explain every step clearly and was always available to answer my questions, no matter how small. Her dedication and attention to detail truly shone through, and thanks to her efforts, I was able to close on my refinance smoothly and efficiently. On a personal note, I feel a special connection with Andrea—she's not just a fantastic mortgage professional; she's also my birthday twin! I wholeheartedly recommend her to anyone in need of mortgage services. If you want someone who genuinely cares about your needs and will fight for the best outcome, look no further than Andrea. You won’t be disappointed!"

Tanay Mahadik

"If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in ...If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in making sure you are taken care of. She is transparent, honest, kind, respectful, and will work so hard for you. She is extremely credible in her knowledge of the home buying market, interest rates, and financing for your home. Her communications skills are second to none and she will respond back in a timely manner via text or even call. I am a tough person to earn trust from and she won it over very quickly by her above and beyond efforts to help you. She even made time for us in person to go through every single number with you and what it means for you. She will keep you updated on interest rates as often as needed to give you the lowest rate possible. If I could have Shannon be my lender for every home I purchase for the rest of my life, the burden of home buying would be lifted from me immediately. She is truly 1 of 1 and I am so blessed to have crossed paths with her."

Jennifer Rhines

"Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. ...Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. Even when I missed him during office hours, he was quick to respond and made sure I felt supported every step of the way. I truly appreciate his dedication and would highly recommend him!"