Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 200 of 356
Russ Krischik

"I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to ...I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to complete a task. They also have a task bar which lets you know how the application is proceeding. In my case mine was a refinance to clear out a Heloc that got rather expensive and to take out some cash. From the 4th of October, application, to the closing date October 21st was just 17 days. Efficient and fast like a Rocket. Thanks to Rocket and my VA benefit. A truly amazing process and the closing took place right on my lap top computer screen right from home. Thanks to Rocket and my VA benefit. Kalvin Kalen you did a fine job putting it all together."

Alexis Taitano

"If you want a lender who can truly get the deal done, Melissa is the one! I’ve worked with her on some incredibly challenging transactions, and somehow, she always finds a solution. She is extremely ...If you want a lender who can truly get the deal done, Melissa is the one! I’ve worked with her on some incredibly challenging transactions, and somehow, she always finds a solution. She is extremely experienced, knowledgeable, responsive, and truly knows how to navigate even the toughest lending scenarios. What I appreciate most is that when Melissa says a client is approved, she means it. She does her due diligence upfront, knows her guidelines, and doesn’t make promises she can’t deliver on. She consistently gets my clients to the closing table, even when the deal gets complicated. As a real estate agent, having a lender you can trust is everything, and Melissa is someone I know I can count on. If you have a difficult deal, a unique situation, or simply want someone who knows what they’re doing, I highly recommend Melissa!"

Jim Shipman

"Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with...Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with the process. She continued to assist us though the weekend to make sure we had all the necessary information so that our loan was processed and approved quickly. Really above and beyond with service, a wonderful and caring personality, Nina is the person you want assisting you. A big THANKS."

Donna Sistrunk-Irving

"If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, ...If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, and not at you. I wish all representatives were like him."

Solongo Otgonbayar

"Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled ...Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled everything with care, and made sure I felt confident throughout. I highly recommend him to anyone looking to buy a home!"

Michael Monahan

"Hayley was the consummate professional, deeply interested in my case and extremely knowledgeable regarding corporate procedures in adjudicating my loan, explaining all aspects which prepared me to be ...Hayley was the consummate professional, deeply interested in my case and extremely knowledgeable regarding corporate procedures in adjudicating my loan, explaining all aspects which prepared me to be prepared to deal with any contingency and what they meant to the success of the loan. Hayley was exceptional in letting me know that she was a player on my team. Her help and knowledge allowed me to go through the process successfully."

Maria Morello

"From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, ...From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, trying to refinance. Jon was very can-do and he worked with us to get the numbers where we needed them to be. The communication was excellent and Jon was always available to answer any questions or concerns. We are very glad we reached out to Rocket. Even after the loan closed, they were easy to get in touch with and answer questions. Had it not been for Jon, we would not have refinanced as quickly and easily as we did."

Rob Harrison

"Thank you Joseph for assisting me with my loan. I appreciate your friendly and professional attitude throughout the entire process. Joseph's excellent communication, knowledge, and customer service ...Thank you Joseph for assisting me with my loan. I appreciate your friendly and professional attitude throughout the entire process. Joseph's excellent communication, knowledge, and customer service skills made this experience simple and easy. I will definitely use Rocket Mortgage again in the future and I hope I would be able to do business with Joseph again!"

Gary Minton

"My original thought was that doing a refi would be a long drawn-out headache. However, once I started working with Ashur, the process went very smooth and unhurried. He was very pleasant to work ...My original thought was that doing a refi would be a long drawn-out headache. However, once I started working with Ashur, the process went very smooth and unhurried. He was very pleasant to work with and listened to what I needed and wanted to accomplish in the refi. I was kept in the loop during the whole process. I could not have asked for a better experience. Thank you, Ashur"

Kim Fox

"I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by ...I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by that? He's One in a million! If I had a question, he would even answer me on his days off that's how dedicated he is to his clients. I felt truly overwhelmed since the last time I got a loan for a home within 2003. Things have changed dramatically. However he made it so easy for me and alleviated a lot of this anxiety that I was having. He looked long and hard to get me the best interest rate as well. If you are able to choose the loan officer that you work with, pick JB"