Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 198 of 356
Johnny Gilleylen Sr.

"Damien was outstanding! We explained our long-term and short-term goals. He was thorough and followed up with us. They were patient and let us decide. They offered options, but ultimately it was our...Damien was outstanding! We explained our long-term and short-term goals. He was thorough and followed up with us. They were patient and let us decide. They offered options, but ultimately it was our decision. The timing was on schedule. The team worked together. Excellent!"

Shawn Stilson

"Service was quick and simple the only thing I have to complain about is Thursday evening I set my closing date the ext morning at 8 0 1 am my phone started ringing constantly with other mortgage ...Service was quick and simple the only thing I have to complain about is Thursday evening I set my closing date the ext morning at 8 0 1 am my phone started ringing constantly with other mortgage lenders the count to date is 87 calls through the week stopped counting Friday afternoon for not sharing info this is ridiculous had to turn the ringer off for a week due to the calls .am hoping this circus is over"

Julia Anderson

"Michelle continued to be persistent and attentive for months of struggle while getting a mortgage for me. I had been turned down a few times by other lenders. She went way above and beyond, it seemed ...Michelle continued to be persistent and attentive for months of struggle while getting a mortgage for me. I had been turned down a few times by other lenders. She went way above and beyond, it seemed no obstacle could stop her. And she did it! I actually do wonder sometimes if it was divine intervention, as many things were working against us. I am extremely happy now, I am helping stray dogs and cats and trying to be a positive role model for the kids in the neighborhood. I can do a lot of good for the community in a way I could not have done if not for Michelle. She is a wonderful human and I deeply am so grateful for her being there. If not for her I doubt I would be living in this house."

Tom Figueroa

"Kerry was very professional and quick to reply. I became frustrated with the automated portion she helped resolve my issues and kept the process on track."

Malik Bolden

"Amazing from beginning to end! After my wife and I went under contract at on home, our original lender had a sudden staffing change. During the process, our application was mishandled and we fell ...Amazing from beginning to end! After my wife and I went under contract at on home, our original lender had a sudden staffing change. During the process, our application was mishandled and we fell behind. We decided to look elsewhere and ended up finding out about Rocket Mortgage. Gary was assigned to us and, considering our timeline and situation, went above and beyond to not only get us caught back up in our home purchase, but also paid attention to many fine details that he was able to foresee with his expertise. He kept a check on things for us even through processing and close. Thanks to Gary, all of the home buying stress we had went away and we were able to close on time! Can't say enough great things about how well Gary was to work with. My family and I greatly appreciate all he did to get us into our new home."

Ridge Thornton

"From start to finish Stephanie was always present, helpful, professional and solved any issue that may have come up. As first time home buyers, she always took the time to explain the whole process ...From start to finish Stephanie was always present, helpful, professional and solved any issue that may have come up. As first time home buyers, she always took the time to explain the whole process and was very accommodating to our needs. If there was a higher rating I would give it. I'm recommending her to anyone I know that is looking for anything mortgage related. Cannot give her enough praise"

Brian Garfield

"Dana Gold was professional in her duties and very friendly. She answered all my questions either via email or text in a timely fashion. She followed up during the appraisal process letting me know ...Dana Gold was professional in her duties and very friendly. She answered all my questions either via email or text in a timely fashion. She followed up during the appraisal process letting me know that it was filed and available for viewing. She congratulated me upon my close. I want to thank Dana very much."

Dwayne Eskridge

"Phillip was very knowledgeable, smart, and very attentive. He always stayed ahead of the entire process and explained terms very well to me. I consider Phillip not just a business partner that I can ...Phillip was very knowledgeable, smart, and very attentive. He always stayed ahead of the entire process and explained terms very well to me. I consider Phillip not just a business partner that I can depend on but also a "Buddy" rolled all into "ONE". Here's to you Phillip!"

Rick Jordan

"Scott was excellent, always listening and answering any and all questions i would recommend anyone i come in contact with looking to buy to scott he was awesome. also i set a tough closing mark and ...Scott was excellent, always listening and answering any and all questions i would recommend anyone i come in contact with looking to buy to scott he was awesome. also i set a tough closing mark and scott and the closing team had me closed in under 2 weeks time. incredible experience all around 10stars"

Shani D

"I just want to take the time to say that from the day I applied back in December 2025 until now, I feel like we built a respectful relationship throughout this entire process. Every question I had ...I just want to take the time to say that from the day I applied back in December 2025 until now, I feel like we built a respectful relationship throughout this entire process. Every question I had through text messages and emails, Ray Hammoud was there from start to finish. At one point, I stopped looking at houses, but he made sure I knew that when I found my home, he would be there to guide me through the process. Overall, my home loan experience went well, even though at times it was a little overwhelming. Like I said, Ray Hammoud always made sure I understood each step along the way. Thank you so much, Ray, for your patience, communication, and support. I’m big on customer service, and because of the experience I had, I will absolutely be referring Rocket Mortgage to future homebuyers. As a first-time homeowner, having someone who takes the time to explain things truly matters. Thank you again for helping make this journey possible."