Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 196 of 373
Christy Carter

"Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they ...Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they dropped the ball on two critical items but that had ZERO to do with Cara. I think she needs to be the one to see all aspects through as she is thoroughly capable and detail oriented as well as pleasant as can be. Thanks Cara!!"

Natalie Grace

"I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He...I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He is very thoughtful, thorough, knowledgeable, and a master communicator. If he answers the call, you're in good hands!"

Nick Parsons

"Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border ...Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border issues with impressive expertise and patience. He clearly understood the complexities involved and guided us through each step with confidence and clarity. Adam was always responsive, proactive in his communication, and took the time to explain our options in plain language so we could make informed decisions. He coordinated the various parties smoothly and kept the process moving even when things became complicated. Most importantly, he was able to secure very competitive rates and favorable terms for our refinance, which will save us money over the long term. What really stood out was how supported we felt from start to finish. Adam consistently went above and beyond to ensure everything was in order and that there were no surprises at closing. For anyone, especially expats or clients with more complex situations, looking to refinance a US property, Adam is a mortgage professional who delivers both exceptional results and genuine client care."

Sharon Richford

"Brandon kept me informed all the way through the very quick refinance process, great communicator - something we don't see much anymore - thank you !"

Sheena Alexander

"I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was ...I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was not only incredibly knowledgeable but also patient and kind, making what could have been a stressful experience much more manageable. Andrea took the time to explain every step clearly and was always available to answer my questions, no matter how small. Her dedication and attention to detail truly shone through, and thanks to her efforts, I was able to close on my refinance smoothly and efficiently. On a personal note, I feel a special connection with Andrea—she's not just a fantastic mortgage professional; she's also my birthday twin! I wholeheartedly recommend her to anyone in need of mortgage services. If you want someone who genuinely cares about your needs and will fight for the best outcome, look no further than Andrea. You won’t be disappointed!"

John Quinn

"Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up ...Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up to speed quite quickly. He was patient and answered all our questions to our satisfaction. We will recommend him to anyone we know who might be about need financial assistance."

Rodney Reincke

"My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the ...My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the Rocket contacts that followed were not as easily followed, nor did I know who was asking. Many times I had wished Patrick had handled the whole process."

Jim Champlin

"Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave ...Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave me information but in a dispassionate manner. Thank you, Mackenzie. I am happy to be with Rocket Mortgage but also happy Mackenzie is."

R M

"Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a...Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a point... In my opinion there should be more better communication among different teams, within Rocket mortgage company."

Sherry Littrell

"Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They ...Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They do not give agent phone numbers just fill out a form and ask for information. I have emailed all week no answers. I talked to Michelle at Coldwell Banker and asked her to see if she could refer him to an agent near there like in Talequah. The if he comes back this direction I would be happy to assist him again. But I have emailed the agent on 2 of the ones he wanted to see from Centry 21 and no answers. I did have a phone number and email for that angent. He did not return calls or emails. So I think he would get better service there if he were with a local realtor. Sherry"