Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 194 of 400
Barbara Villalpando

"We received the best most professional service from our loan expert, Michael Greene. From the very beginning of process until after closing Michael has been patient, informative, and prompt to answer ...We received the best most professional service from our loan expert, Michael Greene. From the very beginning of process until after closing Michael has been patient, informative, and prompt to answer any questions we had. My husband and I are so grateful for his guidance and knowledge throughout the entire process. He has made us feel comfortable, confident and overall made this experience stress free. We couldn’t have asked for someone better. I was very hesitant to refinance my home as I felt I didn’t fully understand the process and I was leery about it all. Michael explained every detail and kindly walked me through every step. He is the reason I truly feel that Rocket Mortgage was the best company to refinance our home with. If you find yourself unsure of making the right decision for your needs regarding refinancing your home ask for Michael Greene. He will not disappoint you. Thank you Rocket Mortgage and thank you Michael for all you have done for us."

Jonathan Chin

"Chase was outstanding—communicative, proactive, and dedicated. When our first offer was declined, he escalated the issue to the right team at Rocket and explored alternative options. He didn’t settle ...Chase was outstanding—communicative, proactive, and dedicated. When our first offer was declined, he escalated the issue to the right team at Rocket and explored alternative options. He didn’t settle for the initial outcome and went the extra mile to make our home purchase happen."

Chris Hom

"Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a...Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a home itself. Aaron was thorough, patient, and went above and beyond taking on other roles at Rocket proactively and reactively to help get my loan across the finish line. I felt more personalization and a relationship with Aaron than my own credit union and banks I work with. If you have the chance to work with Aaron, you are in great hands!"

caity Walsh

"I can't thank and praise Hamze enough. We have had the most stressful purchase & move ever. If it could go wrong it did but Hamze helped to make everything work. He not only cleared up any issues with...I can't thank and praise Hamze enough. We have had the most stressful purchase & move ever. If it could go wrong it did but Hamze helped to make everything work. He not only cleared up any issues with the lender end he was helping with issues from the realtor/lawyers end and if that wasn't enough he would just check in to see if we were ok. He is truly a wonderful, smart, caring and intelligent person. A true asset to your company. I will never be able to thank him enough not only for his help but also for his support. He is certainly my new go to best friend person!!!! If I ever do this again (probably not from the ptsd) he will ALWAYS be the guy I call & refer to everyone."

Lorri Diller

"I want to start by saying that I do not usually write reviews, but I felt I had to share my experience I had with Nadine and The entire Rocket Mortgage team. A home that my husband and I had wanted ...I want to start by saying that I do not usually write reviews, but I felt I had to share my experience I had with Nadine and The entire Rocket Mortgage team. A home that my husband and I had wanted for a very long time presented itself over the Christmas and New year holidays. the seller wanted a fast, cash closing. We decided to call Rocket mortgage. Nadine had answered the phone and by the end of the day I had taken pictures of all the documents on my phone and sent them to her. We decided to take the cash out of our vacation home in NY state, where Nadine is also licensed. She had an appraiser there the in 5 days, appraisal back by 9, final paperwork was started, and settlement scheduled, all done over the holiday!! From the day I called to the day the funds were put into my account was 23 days! (Unbelievable, including weekends and holidays) The most impressive thing off all was the kindness and professionalism of everyone involved. You always get a live person that was extremely kind and knowledgeable. Thank You all"

Sandra Byrne

"Andrue went well beyond my expectations. He is extremely knowledgeable and answered all my questions to make me feel comfortable through the loan process. He was very patient and made me feel as if I ...Andrue went well beyond my expectations. He is extremely knowledgeable and answered all my questions to make me feel comfortable through the loan process. He was very patient and made me feel as if I were his only client. He took my phone calls, or returned my phone calls, and answered my text messages promptly. Andrue completed my loan from my first contact with him through the closing of my loan quickly and easily. This was such an easy stress-free experience because of Andrue being there for me. He is a real asset to the company."

Rick Muradyan

"This is my second time reviewing Daniel and he is still amazing! He helped us initially with our first home loan through Rocket Mortgage, and this time he helped us with the Refi. I cannot be more ...This is my second time reviewing Daniel and he is still amazing! He helped us initially with our first home loan through Rocket Mortgage, and this time he helped us with the Refi. I cannot be more pleased with everything he did for us. He is extremely knowledgeable, answered all of our questions, is very honest, and genuinely cares about his clients. He is such a pleasure to work with and I highly recommend him if you are able to work with him. Thank you, Thank you, THANK YOU Daniel for EVERYTHING!!"

Juanita McGary

"I can’t say enough about how Margherita took care of my situation with everything she was very patient with me and so friendly she bend over backwards to help me out and every step we took we got ...I can’t say enough about how Margherita took care of my situation with everything she was very patient with me and so friendly she bend over backwards to help me out and every step we took we got closer to the closing. Mrs. Howard went way beyond for me as I’m sure she does for everyone that she meets even over the phone. I can say that I I have made a friend. God bless you Margherita!"

Tonya Garlick

"As a former mortgage banker I’m very critical about service providers in the industry. Willie was an extremely professional and attentive originator. Very knowledgeable about the products and ...As a former mortgage banker I’m very critical about service providers in the industry. Willie was an extremely professional and attentive originator. Very knowledgeable about the products and guidelines. Really enjoyed working with him and his team. I also can’t say enough good things about Todd Davis. He reworked our loan to make it even more efficient. You have a great team, and Willie Johnson is top notch and an asset to your organization."

Philippe Alluard

"Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an ...Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an onside quickly all meiosis. Things were not as easy with the closing team, asking repeatedly for the same documents, Communicating from you email addresses on a regular basis, making the closing difficult and producing the documents at the very last moment Overall, may experience was positive and I would recommend rocket mortgage."