Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 193 of 356
Mason Kidney
Mason Kidney

Mason Kidney
Rocket Mortgage
9 Reviews
John

"Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true...Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true and in a timely fashion. The whole Rocket team was very helpful in completing our re-fi transaction. He was never deterred by my skepticism that this would work out. But it did because of him. In the end things were pretty friendly. You could not get a better person to help you with your mortgage needs."

Jonathan Lolohea
Jonathan Lolohea

Jonathan Lolohea
Rocket Mortgage
9 Reviews
J FERRER

"Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can ...Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can switch from being a local person in Hawaii and back to being professional. Overall he’s work ethics goes above and beyond; communication is very excellent, can be contacted anytime. uploading and information gathering is very instant. The whole process He made it seamless. Thank you for your help."

Mackenzie Lund
Mackenzie Lund

Mackenzie Lund
Rocket Mortgage
9 Reviews
Jim Champlin

"Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave ...Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave me information but in a dispassionate manner. Thank you, Mackenzie. I am happy to be with Rocket Mortgage but also happy Mackenzie is."

Ashleigh Maisano
Ashleigh Maisano

Ashleigh Maisano
Rocket Mortgage
9 Reviews
Carolyn Mimms

"As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was ...As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was the definition of professionalism, patience, and transparency. Ashleigh has this rare ability to make something as intimidating as buying a home feel simple and stress free. She walked me through every single step, explained every document and number in plain English, and never once made me feel like I was asking a “dumb question.” She took the time to make sure I understood everything and that level of care made all the difference. What impressed me the most was her honesty and transparency. There were no surprises, no hidden details, and no runaround. Every call, every email, every update was clear and timely. I always felt like I was her top priority even though I know she must be helping so many other people too. Thanks to Ashleigh what could have been one of the most stressful experiences of my life turned into one of the most exciting. I walked away not just with a house but with total confidence that I made the right decision every step of the way. If you are buying a home especially if it is your first time do yourself a favor and get Ashleigh in your corner. She is more than just a mortgage professional. She is a guide, a teacher, and a true advocate for her clients. I can honestly say I would not be a homeowner today without her help. Michael Martin"

Stephen Malisa
Stephen Malisa

Stephen Malisa
Rocket Mortgage
9 Reviews
Todd Wigert

"Stephen was very helpful start to finish as we explored and ultimately closed on a home equity loan. With strong communication and quick responses, there was never concern that important information ...Stephen was very helpful start to finish as we explored and ultimately closed on a home equity loan. With strong communication and quick responses, there was never concern that important information would get missed or that questions would go unanswered. Happy to recommend Stephen specifically, and Rocket Mortgage overall for offering a very smooth process and transaction."

Tricia Malone
Tricia Malone

Tricia Malone
Rocket Mortgage
9 Reviews
Brian I

"I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal ...I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal throughout this entire process. Your hard work, communication, patience, and dedication truly made a difference. Because of you, they were able to achieve something huge and make their dream of homeownership a reality. It is always refreshing to work with a loan officer who genuinely cares about the people involved and does whatever it takes to get the job done. You went above and beyond, and I hope you know how much that was appreciated—not only by them, but by me as well. You are amazing at what you do, Tricia, and I would be proud to work with you again anytime. Thank you for making this such a great experience and for helping these kids start such an exciting new chapter in their lives. You truly helped make a dream come true. Thank you again!"

Michael Martin
Michael Martin

Michael Martin
Rocket Mortgage
9 Reviews
Adriana Bugarin

"Working with my Senior Banker Michael at Rocket Mortgage was a great experience from start to finish. He was always friendly, responsive, and knowledgeable, and he never hesitated to track down ...Working with my Senior Banker Michael at Rocket Mortgage was a great experience from start to finish. He was always friendly, responsive, and knowledgeable, and he never hesitated to track down information or get answers to my questions. My refinance took some time, but throughout the process he kept me informed and made sure I understood exactly where things stood and what to expect next. I always felt supported and never felt like I was navigating the process alone. I really appreciated his professionalism and would happily recommend him to anyone considering a refinance."

Annette Martinez
Annette Martinez

Annette Martinez
Rocket Mortgage
9 Reviews
R M

"Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a...Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a point... In my opinion there should be more better communication among different teams, within Rocket mortgage company."

Manny Mata
Manny Mata

Manny Mata
Rocket Mortgage
9 Reviews
Sherry Littrell

"Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They ...Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They do not give agent phone numbers just fill out a form and ask for information. I have emailed all week no answers. I talked to Michelle at Coldwell Banker and asked her to see if she could refer him to an agent near there like in Talequah. The if he comes back this direction I would be happy to assist him again. But I have emailed the agent on 2 of the ones he wanted to see from Centry 21 and no answers. I did have a phone number and email for that angent. He did not return calls or emails. So I think he would get better service there if he were with a local realtor. Sherry"

Leigh Mead
Leigh Mead

Leigh Mead
Rocket Mortgage
9 Reviews
Charm Mapp

"It took me a little bit to really process that the closing was really done, but I can’t say THANK YOU to Leigh for her role in our closing process. Years prior to this purchase, I went through the ...It took me a little bit to really process that the closing was really done, but I can’t say THANK YOU to Leigh for her role in our closing process. Years prior to this purchase, I went through the devastating experience of foreclosure and the circumstances surrounding mine were equally heartbreaking. My fiancé as a small business owner had a variety of credit issues that when added to mine made our home buying process much more difficult. So much so that even our own bank that we dealt with denied our loan far in the underwriting process. Our realtor asked us to trust her as she recommended Leigh. We were weary from frustration and disappointment, but I’m so glad we said yes! I was completely overwhelmed yesterday with gratitude and relief that God really did restore everything I lost. Anyone I know who needs a loan, I’m sending them her way! ☺️"