Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 193 of 374
Gilda Morin

"It was a pleasure to work with Brendan. He made the entire experience so easy and was extremely sensitive when it came to matters of money talk. He was always "on-call" whenever I had any questions ...It was a pleasure to work with Brendan. He made the entire experience so easy and was extremely sensitive when it came to matters of money talk. He was always "on-call" whenever I had any questions and more than eager to respond . I would highly recommend Brendan, and also appreciate all his hard work . Thank you , Brendan. You deserve a big bonus !!"

Delma

"I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was ...I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was pretty quick. My only disappointment is with the last leg of the process. The whole thing should be electronic. To have to send out checks to the creditors when everything is electronic these days is a headache. Print statements somewhere. If I was less computer literate, it would have been a real headache. Otherwise, smooth process that helped me save some monthly income . I would recommend Chase."

Irina Brusseau

"It was great pleasure to work with loan expert Gregory. His professionalism is beyond doubt. I received comprehensive answers to all my questions. Very fast, polite and punctual. Explained all ...It was great pleasure to work with loan expert Gregory. His professionalism is beyond doubt. I received comprehensive answers to all my questions. Very fast, polite and punctual. Explained all possible options and helped to find the most optimal one that meets my"

Anita Hernandez

"Quiero expresar mi más sincero agradecimiento por toda la ayuda que me brindó. Su asistencia fue increíblemente clara y útil, haciendo que todo el proceso fuera mucho más sencillo de lo que imaginaba....Quiero expresar mi más sincero agradecimiento por toda la ayuda que me brindó. Su asistencia fue increíblemente clara y útil, haciendo que todo el proceso fuera mucho más sencillo de lo que imaginaba. Gracias a su apoyo, hoy puedo cumplir un sueño que tenía desde hace mucho tiempo. Estoy profundamente agradecida de haber contado con su experiencia y amabilidad. ¡Mil gracias!"

Marlon Holder

"I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging ...I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging although at some point I did not need the loan but we worked through that as well. Thanks"

Chris Hom

"Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a...Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a home itself. Aaron was thorough, patient, and went above and beyond taking on other roles at Rocket proactively and reactively to help get my loan across the finish line. I felt more personalization and a relationship with Aaron than my own credit union and banks I work with. If you have the chance to work with Aaron, you are in great hands!"

Mary Essie Muhvich

"Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed ...Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed every T and dotted every I! Based on my past experiences-I was surprised my loan was done so quick and seamless! No pressure and no stress…before I knew it- I was clear to close!"

Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Jennifer Cordova

"I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he ...I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he gave me the tools necessary so I will qualify next time. I will definitely recommend him to friends and family!"

Christy Carter

"Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they ...Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they dropped the ball on two critical items but that had ZERO to do with Cara. I think she needs to be the one to see all aspects through as she is thoroughly capable and detail oriented as well as pleasant as can be. Thanks Cara!!"