Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 193 of 360
Saad Shafqat
Saad Shafqat

Saad Shafqat
Rocket Mortgage
10 Reviews
Carolyn DuBois

"Saad was patient and understanding of our needs. The process ,however, was redundent and difficult to navigate. I.E. we had to send documents again even though the loan page said task complete? Seems ...Saad was patient and understanding of our needs. The process ,however, was redundent and difficult to navigate. I.E. we had to send documents again even though the loan page said task complete? Seems like departments don"t communicate with one another."

Manny Shamo
Manny Shamo

Manny Shamo
Rocket Mortgage
10 Reviews
Laurel B. Callahan

"Manny was super helpful and easy to talk to as far as getting our loan handled. He was always quick to respond. He was also super nice! It was easy to communicate with him because I could just text ...Manny was super helpful and easy to talk to as far as getting our loan handled. He was always quick to respond. He was also super nice! It was easy to communicate with him because I could just text him quick questions. I didn’t have to call and wait for my call to be directed or anything like that."

Dino Skordileva
Dino Skordileva

Dino Skordileva
Rocket Mortgage
10 Reviews
Tj Hallow

"I only have moved twice so far and dino by far has been the most helpful. Dino I feel always tried his hardest to get me the best deal I can get. Even at the last second he still managed to save my ...I only have moved twice so far and dino by far has been the most helpful. Dino I feel always tried his hardest to get me the best deal I can get. Even at the last second he still managed to save my family and I money. My wife has actually told me to leave him alone because she felt like i was always on the phone with him. I will be referring Dino to all my family and friends. I hope everyone in your company is as helpful as Dino. He did not disa"

Austin Stefan
Austin Stefan

Austin Stefan
Rocket Mortgage
10 Reviews
Anna Wolosencuk

"The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. ...The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. We have run into pitfals with response times from the government, appraisals, my homeowners association... you name it. Through this process, he has been patient and I felt he was there for me during the last few months. He never gave me the impression that he was annoyed with my questions, although I did ask many (and some questions more than once) and he was happy to explain what I needed to hear as much as possible until I fully understood. Just one example I think is important for someone is his position: I told him I was rate shopping at the beginning of the process and he didn't make me feel bad for doing it, didn't try to push me not to, and fully explained why Rocket Mortgage was a better choice. I also never felt like I was just a sale to him. He was always professional, don't get me wrong, but remembered small details about me personally and really seemed to understand my priorities. This process has been a long one but I can say with confidence that the reason I stuck with Quicken Loans (now Rocket Mortgage) instead of moving to someone local is Austin. Timing has been crazy across the board for appraisals but the first attempt was an FHA refinance, which kept timing out due to an appraisal. I would absolutely refinance with them in the future, but honestly they got my interest rate so low I don't think I'll need to."

Keenan Sullivan
Keenan Sullivan

Keenan Sullivan
Rocket Mortgage
10 Reviews
Peter Schoen

"Keenan is an asset to the Rocket organization. He is warm, friendly and professional. He guided me through the process even in places which were not his part. He kept me informed and on the right ...Keenan is an asset to the Rocket organization. He is warm, friendly and professional. He guided me through the process even in places which were not his part. He kept me informed and on the right path. I was impressed that he called a few hours before the closing just to see if there were any last minute questions. Things he did not have to do he pdid just to keep me comfortable."

Kareem Sykes
Kareem Sykes

Kareem Sykes
Rocket Mortgage
10 Reviews
Sherry Hon

"Kareem is helpful, personable and professional. He explained my options and helped me make the best decision financially. He was quick to get back with me when I had a question. He facilitated a quick...Kareem is helpful, personable and professional. He explained my options and helped me make the best decision financially. He was quick to get back with me when I had a question. He facilitated a quick turnaround which was greatly appreciated. Kareem is an asset to Rocket Mortgage."

TORRY WILLIAMS
TORRY WILLIAMS

TORRY WILLIAMS
Rocket Mortgage
10 Reviews
Gary Hand

"Torry definitely knows the mortgage business, he was quick and efficient He has the knowledge and information to help the customer make the right mortgage decision. When we believed we were ready to ...Torry definitely knows the mortgage business, he was quick and efficient He has the knowledge and information to help the customer make the right mortgage decision. When we believed we were ready to move forward, for personal reasons we walked away - 24hours later we came back and effectively got it all back on the table. We were able to close very quickly. Gary"

Jimmy Wilson
Jimmy Wilson

Jimmy Wilson
Rocket Mortgage
10 Reviews
Jorge Jackie Bazan

"Jimmy was honest and didn't give us the run around like other mortgage companies do....if I had to make another mortgage refinancing in the future it would be with him ...thank you Jimmy and 🚀 ...Jimmy was honest and didn't give us the run around like other mortgage companies do....if I had to make another mortgage refinancing in the future it would be with him ...thank you Jimmy and 🚀 mortgage"

Rafael Anderson
Rafael Anderson

Rafael Anderson
Rocket Mortgage
9 Reviews
Brad Bokoski

"Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of ...Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of urgency in moving forward - just like a rocket - fast, efficient and focused on the destination. Rafael is highly professional and at the same time very congenial. I enjoyed working with him and am recommending him and Rocket to friends and family."

Zach Bachnak
Zach Bachnak

Zach Bachnak
Rocket Mortgage
9 Reviews
Lori Avila

"I had an excellent experience working with Zach throughout my mortgage process. He was incredibly patient with all of my questions and always took the time to explain everything clearly. His knowledge...I had an excellent experience working with Zach throughout my mortgage process. He was incredibly patient with all of my questions and always took the time to explain everything clearly. His knowledge and expertise made what could have been a stressful process feel much easier and more manageable. Zach was responsive, helpful, and supportive every step of the way. I always felt informed and confident because he was there to guide me through each stage of the process. His professionalism and dedication to customer service truly stood out. I highly recommend Zach to anyone looking for a knowledgeable and trustworthy mortgage expert. Thank you, Zach, for making my home loan experience such a positive one!"