Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 195 of 373
Irmina Macababbad

"I'm so grateful to Kenneth for helping me to get my loan w/ Rocket Mortgage. He did everything for me to get my loan so easy. I told him that I don't wanna pay my appraisal & $500.00 deposit w/c ...I'm so grateful to Kenneth for helping me to get my loan w/ Rocket Mortgage. He did everything for me to get my loan so easy. I told him that I don't wanna pay my appraisal & $500.00 deposit w/c Rocket Mortgage requires you before they can process your loan. He did it for me w/o paying the appraisal & $500.00 deposit first. He did it so fast to process my papers. I highly appreciate what he did for me to get approved w/a low interest rate from Rocket Mortgage. I highly recommend Kenneth Glaze to everyone who wants to refi their house. Thank you so much Kenneth Glaze. I'm so happy w/ my refi loan w/ Rocket Mortgage Mortgage. God Bless."

Arthur Wells

"My wife and I was so very lucky have David as our RIFI agent. Rocket Morgage is also very fortunate to have such a dedicated agent that always responds to every call or text. He follows up on every ...My wife and I was so very lucky have David as our RIFI agent. Rocket Morgage is also very fortunate to have such a dedicated agent that always responds to every call or text. He follows up on every detail even after business hours. His knowledge, experience and people skills are the best. He made our family feel like we were one of his best customers and treated us with great respect. He guided us through the entire process up to the closing. We will be forever grateful for his support. David is more than an agent he's now a friend. Arthur and Candace Wells of Hollywood,Florida."

Marlon Holder

"I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging ...I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging although at some point I did not need the loan but we worked through that as well. Thanks"

Timothy Boone

"Refinancing with Rocket Mortgage was a smooth and efficient process. The online application was user-friendly, and Michael guided me through each step with clear instructions. He was quick to respond ...Refinancing with Rocket Mortgage was a smooth and efficient process. The online application was user-friendly, and Michael guided me through each step with clear instructions. He was quick to respond and answered all questions pertaining to their digital platform. Michael stayed ahead of the process by informing me what documents to upload, which significantly sped up the process. Communication was excellent, with Michael readily available via chat or phone to address any questions. The entire process was streamlined, from application to approval, making refinancing much less stressful than anticipated."

celis murillo

"We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of...We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her support, patience, and dedication made a potentially stressful experience feel manageable and even enjoyable. We’re so grateful for her guidance and would highly recommend her to anyone navigating the home loan process."

Jennifer Gorman

"Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a ...Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a great asset to the Rocket Mortgage family."

Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Lori Baxter

"Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very...Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very pleasant way. The process for our re-fi was so pleasant that I would refer anyone who was looking for a mortgage or refinance. Thank you so much Angel. Lori B"

Charlie Doyle

"Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at ...Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at Rocket are terrible uncaring,want to talk over the customer, aren’t trained properly to deal with people that are trying to buy a dream,no one at Rocket gets it,the experience is terrible,Cheveena saved it,she gets it ,she is my family’s Angel ."

Jennifer Cordova

"I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he ...I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he gave me the tools necessary so I will qualify next time. I will definitely recommend him to friends and family!"