Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 195 of 356
Laurel B. Callahan

"Manny was super helpful and easy to talk to as far as getting our loan handled. He was always quick to respond. He was also super nice! It was easy to communicate with him because I could just text ...Manny was super helpful and easy to talk to as far as getting our loan handled. He was always quick to respond. He was also super nice! It was easy to communicate with him because I could just text him quick questions. I didn’t have to call and wait for my call to be directed or anything like that."

Frank Miller

"I have to admit after my first experience with a loan officer I was really hesitant to do everything online or by phone and it was really impressed with rocket mortgages Josh and yeah everything went ...I have to admit after my first experience with a loan officer I was really hesitant to do everything online or by phone and it was really impressed with rocket mortgages Josh and yeah everything went smooth and if I had something to ask I just called and he said he'd call me right back within minutes I had a call back very professional and yeah very impressed with rocket mortgage and Josh."

Robbin Soucie

"We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows ...We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows her job. You couldn’t ask for a better person to work with."

Anna Wolosencuk

"The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. ...The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. We have run into pitfals with response times from the government, appraisals, my homeowners association... you name it. Through this process, he has been patient and I felt he was there for me during the last few months. He never gave me the impression that he was annoyed with my questions, although I did ask many (and some questions more than once) and he was happy to explain what I needed to hear as much as possible until I fully understood. Just one example I think is important for someone is his position: I told him I was rate shopping at the beginning of the process and he didn't make me feel bad for doing it, didn't try to push me not to, and fully explained why Rocket Mortgage was a better choice. I also never felt like I was just a sale to him. He was always professional, don't get me wrong, but remembered small details about me personally and really seemed to understand my priorities. This process has been a long one but I can say with confidence that the reason I stuck with Quicken Loans (now Rocket Mortgage) instead of moving to someone local is Austin. Timing has been crazy across the board for appraisals but the first attempt was an FHA refinance, which kept timing out due to an appraisal. I would absolutely refinance with them in the future, but honestly they got my interest rate so low I don't think I'll need to."

Darryl Tetrault

"My wife and I were both very pleased with our Rocket Mortgage experience. This was our fifth home purchase. We have had some experience with different lenders and mortgage brokers. Nicholas’ ...My wife and I were both very pleased with our Rocket Mortgage experience. This was our fifth home purchase. We have had some experience with different lenders and mortgage brokers. Nicholas’ professionalism, responsiveness, subject matter expertise and communication skills were exemplary. Great experience all the way around (but for the interest rates) could not ask for a better broker and team."

Jason Verney

"Joseph is a phenomenal loan officer. I called on a Sunday evening and he answered the call, walked me through my options and set me up with the right financing I needed for my situation. And he kept...Joseph is a phenomenal loan officer. I called on a Sunday evening and he answered the call, walked me through my options and set me up with the right financing I needed for my situation. And he kept things light hearted and made the process easy. This is the second time I have gotten a loan through Rocket and each time the process has been easy and straight forward. Highly recommend."

Jane Rupard

"Stacey was very professional and knowledgeable about our needs. She told us what needed to be done and when it was, we were where we needed to be. She worked with our main advisor well as a team for ...Stacey was very professional and knowledgeable about our needs. She told us what needed to be done and when it was, we were where we needed to be. She worked with our main advisor well as a team for us."

Cameron Cookmeyer

"Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. ...Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. We were selling our current residence as well which was a nightmare. Because the lenders of the people purchasing our house didn't have their stuff together like Rocket Mortgage we almost lost the house we wanted. Sean made sure we didn't...he offered to call the seller, and contacted his realtor and when it came down to the wire "moved mountains" to make it happen. Every step of the way Rocket Mortgage was great and Sean was there for us. I'll never use another company. Thanks Sean!"

rylie karberg

"Buying our first home felt exciting, overwhelming, emotional, and honestly a little scary at times but having Jodie Winters by our side made all the difference. From the very beginning, Jodie was ...Buying our first home felt exciting, overwhelming, emotional, and honestly a little scary at times but having Jodie Winters by our side made all the difference. From the very beginning, Jodie was absolutely incredible. She was patient, knowledgeable, kind, and always willing to take the time to explain every step in a way that made us feel comfortable and confident. As first-time homebuyers, we had a lot of questions and a lot of nerves, but Jodie never made us feel like we were asking too much. She made what could have been a stressful process feel smooth, manageable, and even exciting. What stood out most was how genuinely caring and invested she was in helping our family. We never felt like “just another client.” She was responsive, reassuring, and consistently went above and beyond to make sure we understood our options and felt supported through every part of the process. You can tell she truly cares about the people she works with, and that meant so much to us during such a huge milestone in our lives.Because of Jodie, buying our first home became such a positive and memorable experience. We are so grateful for her guidance, her encouragement, and the way she helped turn something that felt intimidating into something so special. We truly could not have asked for a better person to help us through this journey. If you are looking for someone who is not only amazing at what she does, but also compassionate, trustworthy, and genuinely wonderful to work with, I cannot recommend Jodie Winters enough. She played such a huge part in helping us get into our first home, and we will always be thankful for everything she did for us."

Yeva Evin

"When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to...When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to get us the lowest possible interest rate pre-approved for maximum possible period locked-in interest rate even with unexpected circumstances of delayed closing process and etc. Dallas is very efficient at what she does. Once the required loan documents were uploaded, Dallas coordinated with underwriters and title company to close the mortgage loan for a final approval within a month. Now after one year, to convert our primary loan to investment property loan, she is helping us again and this time, we are confident she can close refinance within a month. We appreciate her so much! Thank you so much."