Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 195 of 374
Henny Avitan

"I want to take a moment to express my sincere gratitude to John Meyer at Rocket Mortgage for helping my mom through her refinance. From the very beginning, John was nothing short of incredible. He was...I want to take a moment to express my sincere gratitude to John Meyer at Rocket Mortgage for helping my mom through her refinance. From the very beginning, John was nothing short of incredible. He was approachable, kind, patient, and genuinely caring during what was an extremely stressful time for our family. Whenever I felt overwhelmed or confused—especially when dealing with complicated terms related to probate—John was always there with a calm, problem-solving attitude. He took the time to explain things in a way that made sense, never made us feel rushed, and was incredibly responsive whenever we needed help. It truly felt like he cared about helping us find solutions, not just completing a transaction. What stood out the most was his humanity. John went above and beyond in every way, and his support meant more to us than he probably realizes. People like him give me hope in how business can and should be done—with heart, integrity, and compassion. Because of this experience, there is absolutely no question where I will go when it’s my turn to buy a home. I wouldn’t even consider another company. The experience with Rocket Mortgage was outstanding, and John represents the very best of what customer service should be. Thank you, John. Truly. From the bottom of my heart, I’m so grateful!"

Kiel Hickman

"This woman was very patient with me, I answered the phone and was kind of rude because of all the phone calls I was getting from other loan companies. She was very respectful and knowledgeable about ...This woman was very patient with me, I answered the phone and was kind of rude because of all the phone calls I was getting from other loan companies. She was very respectful and knowledgeable about helping me get into a better financial situation without feeling like I'm drowning in debt because of life situations that happen. She genuinely cares about helping customers regain financial stability and bettering the quality of my life with a reassurance of what this company is providing for me. I'm not a technological person and she was there helping me every step of the way being patient with me. I literally was barely making it with bills after hitting a cow with my truck, and now I'm able to get another one, consolidate high interest loans and do some maintenance repairs on my house at the same time, and put money in my savings. Thank you Kazi, your a lifesaver and Rocket Mortgage is definitely helping me get my life back in order."

Flor Melara

"I wish I could give Jose more than 5 stars because he definitely deserves it. Provided amazing customer service in both Spanish and English to me and my husband. Took the time to break down the ...I wish I could give Jose more than 5 stars because he definitely deserves it. Provided amazing customer service in both Spanish and English to me and my husband. Took the time to break down the process or payment questions that we had. This is not the first time we look into a loan process and many other agents left us hanging when they couldn't answer a question, but not Jose, he took the time to help us understand the process and when he didn't know something, he told us, and followed up after getting the needed answers. Highly recommend him and greatly appreciate his work. We will definitely be recommending him with friends and family. Thank you, Jose!"

Renu Chaummalung

"Just finished a refinance with Jack . Jack was very friendly and knowledgeable and very well communicated throughout the whole process. Jack was always available to review details and made everything...Just finished a refinance with Jack . Jack was very friendly and knowledgeable and very well communicated throughout the whole process. Jack was always available to review details and made everything very simple for me . I had a great experience with my refinance. Thank you so much Jack . I would highly recommend Jack for anyone wanting to refinance your home ."

Jamil Keller

"I wanted to send a commendation out to Daniel his work on my morgage account was absolutely perfect. He was professional, smart, and very informative; unfortunately Rocket Morgage did not offer the ...I wanted to send a commendation out to Daniel his work on my morgage account was absolutely perfect. He was professional, smart, and very informative; unfortunately Rocket Morgage did not offer the FHA203k that works best for us but I considered your company even without the program we wanted very seriously because Daniel was so absolutely amazing with following up giving positive feedback when I was discouraged and making us feel like the most important people to ever buy a home. He is definitely an asset to your company. His attitude along with his knowledge and personality made it very difficult to decline our offer; The bar has been set very high and has not been matched. Thank you"

Jak Jak

"From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking ...From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking for it to ensure that I understood everything about a cash-out refinance since this was the first time that we've done this. No matter what time of day or night, he suggested and answered every one of our exchanges with great knowledge, professionalism and a genuine approach to helping myself and my family. I highly recommend Daniel-Raj for all of your service needs with Rocket Mortgage."

Colten Crook

"After living abroad for the past 10 years, we knew buying a house was going to be tough, especially getting financing. Manisha was exactly the kind of partner we needed to make home ownership a ...After living abroad for the past 10 years, we knew buying a house was going to be tough, especially getting financing. Manisha was exactly the kind of partner we needed to make home ownership a reality. She is a great listener who is always looking for opportunities and finding solutions. Manisha has the perfect balance of soft and hard skills. As we all know buying a home is stressful and throughout our loan approval process Manisha was quick to follow up and communicate, she went out of her way on evenings, weekends, and even calling me on a holiday; talk about going above and beyond! Her warm sincere personality and sound knowledge really lowered our anxiety throughout the approval process. Manisha made us feel like we had that family friend on the inside. My wife and I can’t stress how great an experience we have had working with Manisha and Rocket Mortgage. I highly recommend if you or your family and friends are looking for a mortgage banker, Manisha is exactly who you need to help find the right financing for you."

C R

"Mike ensured our homebuying experience was seamless, and he was truly a pleasure to work with. He communicated everything clearly and was very patient with our many questions. He laid out our options ...Mike ensured our homebuying experience was seamless, and he was truly a pleasure to work with. He communicated everything clearly and was very patient with our many questions. He laid out our options for easy comparison and helped us understand the trade-offs involved with each. In addition to his unmatched professional expertise, it's clear Mike is a kind person who really cares about your experience and makes sure that approach extends to the rest of his excellent team. Thanks, Mike!"

Paulette Hagan

"Ameer is amazing!!! He was so helpful with every aspect of this loan process. He was always there to answer questions, he helped with my computer skills (not real good on the computer myself) but ...Ameer is amazing!!! He was so helpful with every aspect of this loan process. He was always there to answer questions, he helped with my computer skills (not real good on the computer myself) but getting much better because of him. His knowledge was very impressive, he knew all the answers to my questions and made me feel so at ease through all of it. Hope whom ever sees this has the opportunity to work with him. He is a true asset to the company and now a considered great friend to our family. Thanks Ameer!!!"

PhillyKS

"Highest praise from me goes to Adam! He was absolutely one of the most professional and helpful people I've had the pleasure to interact with in the business world. He was knowledgeable, super ...Highest praise from me goes to Adam! He was absolutely one of the most professional and helpful people I've had the pleasure to interact with in the business world. He was knowledgeable, super responsive, and as nice as could be. He made my entire experience easy and worry free. I wish him all the best in the future."