Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 192 of 374
Caroline Kay

"Sara was just amazing. She looked though what would be the best option that fit our needs. She came back explained the why behind it and it was perfect. Sara was very attentive, funny, down to earth, ...Sara was just amazing. She looked though what would be the best option that fit our needs. She came back explained the why behind it and it was perfect. Sara was very attentive, funny, down to earth, and professional which is exactly what you need when going through any process but especially financial needs. I hope you are lucky enough to get Sara when you are ready"

Neelam Yadav

"My refinance was very complex with many things were tangled. Kevin helped me untangled step by step. Kevin is knowledgeable, experienced, helpful, and above all PATIENT. He always picked up the phone,...My refinance was very complex with many things were tangled. Kevin helped me untangled step by step. Kevin is knowledgeable, experienced, helpful, and above all PATIENT. He always picked up the phone, answered my questions, guided me at every step. I would highly recommend Kevin. Even my loan was given to solution consultant Kevin helped me understand things. I am so thankful to Kevin for his help."

Cris Chege

"It was such a pleasure working with Ben. We were closing on two loans at once and it was complex. Ben worked really hard to see these deals through. He worked late nights, weekends, and early mornings...It was such a pleasure working with Ben. We were closing on two loans at once and it was complex. Ben worked really hard to see these deals through. He worked late nights, weekends, and early mornings to address every call and concern we had. Whenever I called Ben, he was either available or called me back immediately. Many times, we thought these deals were impossible, but Ben never gave up and we continue to work hard together to get it done. Because of Ben, I would love to continue my investment journey with Rocket mortgage. He was absolutely the best!"

Kassandra F

"Andi was amazing from the first phone call through close. He was constantly in communication with me through the entire process. If I had a question, he responded immediately. He is the consummate ...Andi was amazing from the first phone call through close. He was constantly in communication with me through the entire process. If I had a question, he responded immediately. He is the consummate professional and a decided asset to the organization. We will gladly recommend him to all our friends/family."

Leslie Anderson

"Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the ...Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the support line who got us back up and running. This was later in the evening and yet Jen still took the time to help us work through our issues. I couldn't have been happier with the assistance we received from Jen."

Michael McCandless

"Todd was superb on all levels! He is professional, knowledgeable, personable, and has your interest at heart. We could not have asked for a better guide through the process of a home refinance. We ...Todd was superb on all levels! He is professional, knowledgeable, personable, and has your interest at heart. We could not have asked for a better guide through the process of a home refinance. We would give him six stars if it were an option. Thanks for all your guidance and support Todd!"

Dennis Duling

"Ann not only saved this transaction (the loan process was, in my opinion, going south until she got involved) she saved me as a client. Because of her delightful personality, wonderful responsiveness ...Ann not only saved this transaction (the loan process was, in my opinion, going south until she got involved) she saved me as a client. Because of her delightful personality, wonderful responsiveness and effectiveness working the file, I will speak highly of Rocket Mortgage going forward."

Mathew Richardson

"Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I ...Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I explained my situation and she wanted to help. Caroline started helping me with the approval process even though I was denied online, but she was able to come through and help me get the approval to purchase a house. She is outstanding with communication and people skills. Trust me when you think you don't stand a chance give Caroline a call, she works magic. I appreciate Caroline and highly recommend her especially when you are in a tough spot and don't think you can get approved. Caroline makes it happen and very experienced in this aspect. Can't thank here enough for her hard work."

Elba & Derek Goguen

"I can’t say enough great things about Mitch. The entirety of our home buying process was under tight deadlines and required some long nights to pull off. Mitch was always quick to respond, provided ...I can’t say enough great things about Mitch. The entirety of our home buying process was under tight deadlines and required some long nights to pull off. Mitch was always quick to respond, provided helpful advice, and was always someone we could rely on when we needed to move to the next step in the process. For example, at the very start we needed a preapproval letter from Rocket to submit our initial offer by end of day, and Mitch was answering our calls at 1030pm to get it done in time. Mitch was always a pleasure to talk to, as if I was calling a friend, and he took the time to get to know our family and delve into the house we were buying. (Mitch, come by for some bowling anytime!) I have already referred one colleague to Mitch and will continue to do so any chance I get. There were multiple times during our buying process where my wife, our agent, and I talked about how awesome Mitch is, especially compared to some of the folks working for competitors. Give this man a raise for his hard work, reliability, and dedication to getting things done!"

Laura Boehm

"Erin was wonderful to work with. She listened to our concerns and what we wanted to accomplish. She vigorously went after what we needed and found us a loan that would work for us. She even broke down...Erin was wonderful to work with. She listened to our concerns and what we wanted to accomplish. She vigorously went after what we needed and found us a loan that would work for us. She even broke down the information so that it was easier to understand. Most importantly to us is that she is also a Veteran. Polite, courteous and understanding as she is I would highly recommend working with her."