Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 192 of 400
Tim Popely

"Serena was extremely helpful and attentive during the application process. She answered all of my questions promptly, professionally, and in a friendly manner. Unfortunately I was unable to get the ...Serena was extremely helpful and attentive during the application process. She answered all of my questions promptly, professionally, and in a friendly manner. Unfortunately I was unable to get the loan I wanted. Serena was very compassionate and empathetic to my situation and made me feel a little better in a bad situation. Because of Serena, I will contact Rocket Mortgage again should I decide to refinance in the future. Rocket Mortgage is lucky to have Serena as an employee."

Mike Longlet

"Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and ...Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and he listened to our situation and we filled out and submitted a new mortgage app over the phone on a Friday night at 7pm. We got the clear to close within a couple of days. A truly seamless transaction. We felt not only was this outcome better than. We could have asked for but we felt truly taken care of. You don’t see that a lot in this industry but Jeff did it gracefully and skillfully. I 110% recommend Jeff."

Aley Boswell-Lake

"Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as ...Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as enthusiastic, kind, and knowledgeable. Amy ensured that the process continued seamlessly in Malack's absence, making sure everything was on track and that I was well taken care of.I am so grateful for this dynamic duo. They shattered all the stereotypes and fears associated with buying a mortgage and fixing your credit score, making these daunting tasks feel like a myth! When you have people who genuinely care and love their job, it shows, and Amy exemplified this perfectly.Thank you, Amy, for your outstanding service and for making the experience so smooth and stress-free. Your dedication and passion are truly commendable!"

Jessica Carvalho

"DeVonta is amazing! He is very committed to going above and beyond. I was able to purchase my first home with his help. He made sure all of my questions were answered, he guided me and educated me ...DeVonta is amazing! He is very committed to going above and beyond. I was able to purchase my first home with his help. He made sure all of my questions were answered, he guided me and educated me from start to finish. He made, what i thought would be a difficult and stressful experience, a very pleasant one! He has great communication and made sure that everyone stayed informed every step of the way. I will definitely be referring my family and friends to him. Thank you again DeVonta!"

Cynthia Rodriguez

"We are in the early stages of searching for our first home couldn’t be more thankful to have Miranda’s help so far! I’ve been putting off starting the process because it seemed daunting and ...We are in the early stages of searching for our first home couldn’t be more thankful to have Miranda’s help so far! I’ve been putting off starting the process because it seemed daunting and overwhelming, however, during my initial call with Miranda, I felt reassured and excited because of her excellent service! She is incredibly knowledgeable and her commitment to providing us with the best experience is very evident. Her pleasant and uplifting personality is a bonus - she is just a joy to work with! Purchasing our first home has been a longtime dream of ours and we are confident that with Miranda’s help it will become a reality. Thank you, Miranda!"

Jose Rosa

"Jesus is truly one of the kind and a valuable asset to the mortgage lending market. He went above and beyond to help us get our refinance in a timely manner. His expertise and careful executions ...Jesus is truly one of the kind and a valuable asset to the mortgage lending market. He went above and beyond to help us get our refinance in a timely manner. His expertise and careful executions throughout made the entire process easy and expedited. Besides a great sense of responsibilty and commitment to help a client, he is also friendly and sympathetic toward the client's needs. Thank you sir."

Ursula P

"Perry has been the best part of this experience. It's stressful to go through the mortgage process but Perry was always there to answer questions, understand my concerns, and keep things moving ...Perry has been the best part of this experience. It's stressful to go through the mortgage process but Perry was always there to answer questions, understand my concerns, and keep things moving forward. He is friendly, professional, knowledgable, and seems to genuinely care about the client. He made himself available via text, email, and phone at times that worked for me. I can't say enough positive things about Perry as a Rocket Mortgage client agent."

Caroline Kay

"Sara was just amazing. She looked though what would be the best option that fit our needs. She came back explained the why behind it and it was perfect. Sara was very attentive, funny, down to earth, ...Sara was just amazing. She looked though what would be the best option that fit our needs. She came back explained the why behind it and it was perfect. Sara was very attentive, funny, down to earth, and professional which is exactly what you need when going through any process but especially financial needs. I hope you are lucky enough to get Sara when you are ready"

Lorie Meila

"Patrick Camarena from Quicken/Rocket mortgage was extremely helpful from the beginning (finding out what I was looking for, to the end, and every step in between. This is the second time that I have ...Patrick Camarena from Quicken/Rocket mortgage was extremely helpful from the beginning (finding out what I was looking for, to the end, and every step in between. This is the second time that I have used Quicken/Rocket mortgage and have been pleased both times but this time was even more pleasurable."

Connie Riales

"Joseph in my opinion is an asset to Rocket, professional but yet personable, knows his job very well, quick to respond to emails and texts, if he was with another client he let me know and that he ...Joseph in my opinion is an asset to Rocket, professional but yet personable, knows his job very well, quick to respond to emails and texts, if he was with another client he let me know and that he will get back to me quickly as possible. very helpful, sympathy and on the money. i would only work with joe if theres a need in the future."