Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 190 of 390
Marlon Holder

"I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging ...I work with David through this challenging process. However, David was dedicated and patient. He delivered a product aligned with my budget and I was pleased to close the loan. He was encouraging although at some point I did not need the loan but we worked through that as well. Thanks"

Chris Hom

"Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a...Words cant describe how great of an experience working with Aaron has been. As a first time homebuyer, there are so many questions and problems that come up on top of the stressful process of buying a home itself. Aaron was thorough, patient, and went above and beyond taking on other roles at Rocket proactively and reactively to help get my loan across the finish line. I felt more personalization and a relationship with Aaron than my own credit union and banks I work with. If you have the chance to work with Aaron, you are in great hands!"

James Ellis

"Alyssia was wonderful, very knowledgeable and professional: , she understood and was able to explain to me the loaning process and the closing went very well. She was always there for my concerns. I ...Alyssia was wonderful, very knowledgeable and professional: , she understood and was able to explain to me the loaning process and the closing went very well. She was always there for my concerns. I highly recommend Alyssa!! If this sounds like another review it is and I concur She Was Great"

Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Jennifer Cordova

"I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he ...I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he gave me the tools necessary so I will qualify next time. I will definitely recommend him to friends and family!"

Natalie Grace

"I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He...I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He is very thoughtful, thorough, knowledgeable, and a master communicator. If he answers the call, you're in good hands!"

John

"Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true...Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true and in a timely fashion. The whole Rocket team was very helpful in completing our re-fi transaction. He was never deterred by my skepticism that this would work out. But it did because of him. In the end things were pretty friendly. You could not get a better person to help you with your mortgage needs."

Sam Cooper

"Jake is the ultimate Mortgage Professional! He met us midway through the mortgage process and quickly digested our situation and suggested an appropriate go forward that worked out exactly as he ...Jake is the ultimate Mortgage Professional! He met us midway through the mortgage process and quickly digested our situation and suggested an appropriate go forward that worked out exactly as he outlined only 2 short weeks later. We look forward to working with Jake again and continuing our longstanding relationship with Rocket Mortage…Thx Jake!!"

Rodney Reincke

"My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the ...My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the Rocket contacts that followed were not as easily followed, nor did I know who was asking. Many times I had wished Patrick had handled the whole process."

Brian I

"I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal ...I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal throughout this entire process. Your hard work, communication, patience, and dedication truly made a difference. Because of you, they were able to achieve something huge and make their dream of homeownership a reality. It is always refreshing to work with a loan officer who genuinely cares about the people involved and does whatever it takes to get the job done. You went above and beyond, and I hope you know how much that was appreciated—not only by them, but by me as well. You are amazing at what you do, Tricia, and I would be proud to work with you again anytime. Thank you for making this such a great experience and for helping these kids start such an exciting new chapter in their lives. You truly helped make a dream come true. Thank you again!"