"Matt was very thorough in his explanations of the refinance process. He was always available when we had questions and was understandable with his answers. He has a very personable way of speaking, ...Matt was very thorough in his explanations of the refinance process. He was always available when we had questions and was understandable with his answers. He has a very personable way of speaking, making you feel like he really cares about you (and he does!) and cares about his profession. We enjoyed his calm, friendly conversations and never felt like he was trying to push us, only help us. We are happy we had the opportunity to work with him."