Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 188 of 357
Jennifer Hanchey
Jennifer Hanchey

Jennifer Hanchey
Rocket Mortgage
10 Reviews
celis murillo

"We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of...We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her support, patience, and dedication made a potentially stressful experience feel manageable and even enjoyable. We’re so grateful for her guidance and would highly recommend her to anyone navigating the home loan process."

Chelsea Hawley
Chelsea Hawley

Chelsea Hawley
Rocket Mortgage
10 Reviews
Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Joe Hunter
Joe Hunter

Joe Hunter
Rocket Mortgage
10 Reviews
Jennifer Cordova

"I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he ...I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he gave me the tools necessary so I will qualify next time. I will definitely recommend him to friends and family!"

Jared Ingram
Jared Ingram

Jared Ingram
Rocket Mortgage
10 Reviews
Natalie Grace

"I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He...I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He is very thoughtful, thorough, knowledgeable, and a master communicator. If he answers the call, you're in good hands!"

Adam Johnson
Adam Johnson

Adam Johnson
Rocket Mortgage
10 Reviews
Nick Parsons

"Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border ...Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border issues with impressive expertise and patience. He clearly understood the complexities involved and guided us through each step with confidence and clarity. Adam was always responsive, proactive in his communication, and took the time to explain our options in plain language so we could make informed decisions. He coordinated the various parties smoothly and kept the process moving even when things became complicated. Most importantly, he was able to secure very competitive rates and favorable terms for our refinance, which will save us money over the long term. What really stood out was how supported we felt from start to finish. Adam consistently went above and beyond to ensure everything was in order and that there were no surprises at closing. For anyone, especially expats or clients with more complex situations, looking to refinance a US property, Adam is a mortgage professional who delivers both exceptional results and genuine client care."

Shannon Katz
Shannon Katz

Shannon Katz
Rocket Mortgage
10 Reviews
Tanay Mahadik

"If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in ...If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in making sure you are taken care of. She is transparent, honest, kind, respectful, and will work so hard for you. She is extremely credible in her knowledge of the home buying market, interest rates, and financing for your home. Her communications skills are second to none and she will respond back in a timely manner via text or even call. I am a tough person to earn trust from and she won it over very quickly by her above and beyond efforts to help you. She even made time for us in person to go through every single number with you and what it means for you. She will keep you updated on interest rates as often as needed to give you the lowest rate possible. If I could have Shannon be my lender for every home I purchase for the rest of my life, the burden of home buying would be lifted from me immediately. She is truly 1 of 1 and I am so blessed to have crossed paths with her."

Mason Kidney
Mason Kidney

Mason Kidney
Rocket Mortgage
10 Reviews
John

"Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true...Mason was super awesome to deal with. He had all the answers to my questions as we moved along in the process. I never thought I was being pushed or treated like a number. Everything he said came true and in a timely fashion. The whole Rocket team was very helpful in completing our re-fi transaction. He was never deterred by my skepticism that this would work out. But it did because of him. In the end things were pretty friendly. You could not get a better person to help you with your mortgage needs."

Sage Kimmel
Sage Kimmel

Sage Kimmel
Rocket Mortgage
10 Reviews
Tracy CooleyNutter

"I am so grateful that Sage is who I was connected to and helping me refinance my home. It can be a stressful time with lots of questions. He was not only professional, but knowledgeable in helping me ...I am so grateful that Sage is who I was connected to and helping me refinance my home. It can be a stressful time with lots of questions. He was not only professional, but knowledgeable in helping me understand every step of the way. I hope that rocket mortgage will acknowledge that he goes beyond what is expected in his job. I have had my mortgage with rocket since 2016 and would truly not want to work with anyone else thank you Sage for an excellent experience."

Jake Knott
Jake Knott

Jake Knott
Rocket Mortgage
10 Reviews
Sam Cooper

"Jake is the ultimate Mortgage Professional! He met us midway through the mortgage process and quickly digested our situation and suggested an appropriate go forward that worked out exactly as he ...Jake is the ultimate Mortgage Professional! He met us midway through the mortgage process and quickly digested our situation and suggested an appropriate go forward that worked out exactly as he outlined only 2 short weeks later. We look forward to working with Jake again and continuing our longstanding relationship with Rocket Mortage…Thx Jake!!"

Patrick Lancaster
Patrick Lancaster

Patrick Lancaster
Rocket Mortgage
10 Reviews
Rodney Reincke

"My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the ...My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the Rocket contacts that followed were not as easily followed, nor did I know who was asking. Many times I had wished Patrick had handled the whole process."