Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 186 of 373
Nichole Moore

"Gary was always professional and happy to help. He made the whole process very easy for me as a first time home buyer who knew nothing about the process of buying a home. Gary was always available to ...Gary was always professional and happy to help. He made the whole process very easy for me as a first time home buyer who knew nothing about the process of buying a home. Gary was always available to answer any questions or concerns I had. Gary always knew the answer to every question I asked him. Gary made all of the documents throughout the process easy to understand and he never minded taking the time to explain anything I needed clarification on. Gary always had my best interest in mind while helping me make decisions. Overall, Gary is professional, knowledgeable in his field, and always will have your best interest in my mind. Gary is a one of a kind home loan expert and I am so glad that I had Gary to help me through the process of buying my first home."

Joey Harris

"From the very first phone call I could tell Ross was educated and very good at his job. Not only was he professional but also considerate and helpful to my needs. He went above and beyond staying late...From the very first phone call I could tell Ross was educated and very good at his job. Not only was he professional but also considerate and helpful to my needs. He went above and beyond staying late to work with me and my work schedule. I’d recommend Ross to anyone."

Brenda Burnett

"I found Rachel was a person who honored her work and took pride in giving me knowledge and a constant status update of events. I truly believe this refi was the smoothest, easiest process I have ever ...I found Rachel was a person who honored her work and took pride in giving me knowledge and a constant status update of events. I truly believe this refi was the smoothest, easiest process I have ever done. Rachel was in constant communication w me giving that feeling of confidence and trust."

Diane Hunt

"From the first call it was clear Kyle knew what he spoke about confidently and correctly. He presented options that helped me make a decision and then followed through the whole loan process. Kyle ...From the first call it was clear Kyle knew what he spoke about confidently and correctly. He presented options that helped me make a decision and then followed through the whole loan process. Kyle made himself available for any questions and I even called him and he picked up. Not a robot but real personal service. I highly recommend calling Kyle and Rocketmortgage for all your loan needs. Excellent knowledge and very friendly."

Cynthea Russo

"I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk ...I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk us through the process; she guided us the entire way, making what can be a confusing journey feel incredibly clear and manageable. We were on a time crunch, and although she didn't say it, I am confident she worked through the weekend to wrap it all up for us! What really stood out was her proactive communication. She was always ahead of us, anticipating our questions and letting us know about new options Rocket Mortgage offered before we even thought to ask. It was this level of care and attention that made us feel completely supported and confident in our decisions. Sara's professionalism and knowledge are truly top-notch. She was patient, thorough, and genuinely dedicated to helping us find the best solution for our needs. We are so grateful for her hard work and would highly recommend her to anyone looking to work with a loan expert who truly has their back. Thanks, Sara, for being so amazing!"

Jennifer Watson

"My husband and I are first time home buyers, in our 50s and 60s and weren't quite sure how or where to start. After the first phone call with Colby, we felt so much more confident. He helped us ...My husband and I are first time home buyers, in our 50s and 60s and weren't quite sure how or where to start. After the first phone call with Colby, we felt so much more confident. He helped us through every step of the process! He was always quick to respond to my 1000 questions. Thank you for your knowledge and patience!! The entire process was seamless! We spoke to Colby for the very first time on August 4th and signed on our home on September 5th! This entire team is amazing!! I will recommend them to everyone!! Thank you, Colby!! You helped make our dream come true!!"

Ryan Johnson

"I can't say enough good things about Eric. I'm self employed, which makes it a bit more challenging in the mortgage process. On top of that, my previous lender let me know that they couldn't proceed ...I can't say enough good things about Eric. I'm self employed, which makes it a bit more challenging in the mortgage process. On top of that, my previous lender let me know that they couldn't proceed with my loan one week before our scheduled close. I called Eric and he immediately went to work on my file. He was always communicative and he had my best interests in mind the entire way. The previous lender had my file for over almost 2 months and didn't get the job done. Whereas Eric had me closed in 2 weeks! He was definitely a blessing to me and my family, and he's the only one person I'll ever refer people to for their home loans moving forward."

Tracie Ragland

"Working with Kaleb was a welcome change! Finally someone who knows the meaning and value of great service. Kaleb was very knowledgeable and incredibly easy to work with. He was very responsive and ...Working with Kaleb was a welcome change! Finally someone who knows the meaning and value of great service. Kaleb was very knowledgeable and incredibly easy to work with. He was very responsive and went above and beyond to tailor my cash-out/refi to my specific needs. Hands down, the quickest and easiest refi process I’ve ever experienced! I closed just two weeks from my first conversation with Kaleb and truly felt like a priority from start to finish. Well done, Kaleb! This guy deserves a raise! I would not hesitate to recommend Kaleb and Rocket Mortgage to anyone in need of a new mortgage or refi."

Jeanne Welch Morast

"I would give Shannon 100's of stars if I could! She was amazing to work with. Rocket Mortgage is Blessed to have her working for them! She is extremely knowledgeable. She was great at ...I would give Shannon 100's of stars if I could! She was amazing to work with. Rocket Mortgage is Blessed to have her working for them! She is extremely knowledgeable. She was great at communicating and updating me on the process regularly. Shannon truly cares about the people she works with. Thank you Shannon!!"

Emily Kinkead

"Demetrius was outstanding. We switched mortgage companies after a bad experience with someone else and we were on a tight deadline as a result. I was concerned we were going to miss our escrow date if...Demetrius was outstanding. We switched mortgage companies after a bad experience with someone else and we were on a tight deadline as a result. I was concerned we were going to miss our escrow date if we made the switch but he reassured me that we had enough time and I'm so glad we trusted him. He was responsive to every text/call and did his part to get it done for us. Beyond his expertise, he's also friendly and personable. I wholeheartedly recommend Demetrius. Nothing about this process is fun or easy, but having someone who feels like they're genuinely on your side made it a lot less stressful. Even though I'm still sitting in my house in the middle of a sea of boxes, I wanted to prioritize putting this review up because he truly deserves it."