Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 184 of 373
Ken P

"This review has been long overdue. Back in September my mother applied for a home equity loan. Allan from the get go was very professional and guide us through the whole process. He was very ...This review has been long overdue. Back in September my mother applied for a home equity loan. Allan from the get go was very professional and guide us through the whole process. He was very attentive not only with my mother but with her cosigner. He was always there and ready to answer our questions. Without Allan’s help a guidance the whole process would have been difficult for my mother. Is a plus that Allan can speak Spanish as well. We are very happy and satisfied with Allan’s professionalism. I would highly recommend him. Thanks for all tour help Allan. Sincerely, Kennley and Yanic P."

Tonya Garlick

"As a former mortgage banker I’m very critical about service providers in the industry. Willie was an extremely professional and attentive originator. Very knowledgeable about the products and ...As a former mortgage banker I’m very critical about service providers in the industry. Willie was an extremely professional and attentive originator. Very knowledgeable about the products and guidelines. Really enjoyed working with him and his team. I also can’t say enough good things about Todd Davis. He reworked our loan to make it even more efficient. You have a great team, and Willie Johnson is top notch and an asset to your organization."

KJ Jones
KJ Jones

KJ Jones

Rocket Mortgage
11 Reviews
Garry Seidner

"KJ was extremely patient with us and helped us through the refinancing process. We needed to close by the end of the month, and somehow he managed to get it done, despite all the complications from ...KJ was extremely patient with us and helped us through the refinancing process. We needed to close by the end of the month, and somehow he managed to get it done, despite all the complications from the appraiser. We would recommend Rocket Mortgage to everyone!!!"

Kathy Thuerbach

"I recently worked with Jamie on refinancing my home after the loss of my husband. Jamie demonstrated exceptional knowledge and professionalism. He guided me through each step, thoroughly explaining ...I recently worked with Jamie on refinancing my home after the loss of my husband. Jamie demonstrated exceptional knowledge and professionalism. He guided me through each step, thoroughly explaining the entire process. His patience was invaluable, especially since this was my first solo experience with mortgages. Jamie worked diligently to secure the best possible rate, answered all of my questions, and earned my complete trust. I wholeheartedly recommend Jamie Lauffenberg to anyone seeking a new mortgage or looking to refinance an existing one."

George Gagnon

"Thank you for all the help and patience. Wife and I are slightly relieved but still have a hard road ahead. This refinance is a God send. We are certainly appreciative of Lizbeth Lopez for getting ...Thank you for all the help and patience. Wife and I are slightly relieved but still have a hard road ahead. This refinance is a God send. We are certainly appreciative of Lizbeth Lopez for getting this all in order and getting us started on the right path. Many other companies reached out but none with the kindness and professionalism she shared with us. We thank Lizbeth and all the others that coordinated this effort. all the best George"

Brooklyn Greenwood

"⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Mrs. Charlotte & Her Team! Working with Mrs. Charlotte on our refinance was such a smooth and stress-free experience! From start to finish, she was professional, ...⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Mrs. Charlotte & Her Team! Working with Mrs. Charlotte on our refinance was such a smooth and stress-free experience! From start to finish, she was professional, knowledgeable, and truly committed to helping us reach our goals. Her team’s prompt responses and clear communication made the entire process easy to follow and quick to complete. We’re so grateful for her patience and guidance through every step. If you’re looking for someone who genuinely cares about their clients and delivers exceptional service, Mrs. Charlotte is the one! Highly recommend her and her amazing team!"

Ally Manning

"I recently had the pleasure of working with Adil Mahamed as my Licensed Banker, and overall, it was a positive experience. Adil was incredibly friendly and responsive throughout our interactions, ...I recently had the pleasure of working with Adil Mahamed as my Licensed Banker, and overall, it was a positive experience. Adil was incredibly friendly and responsive throughout our interactions, making the home-buying process much less daunting. As a first-time homebuyer, I had many questions and concerns, and Adil's patience and willingness to assist were greatly appreciated. Adil's enthusiasm was contagious, and he took the time to understand our needs and goals. He explained the different steps involved and provided valuable insights into the various loan options. Despite some initial confusion about our credit history, Adil was quick to help us address the issues and move forward. There were moments when I felt that Adil danced around some of my more specific questions, particularly regarding interest rates and APR comparisons. However, he always ensured I had the information to make informed decisions. His guidance on down payments, closing costs, and the overall loan process was straightforward and helpful. Ultimately, Adil's professionalism and dedication to helping us secure our dream home shone through. I recommend him to anyone looking for a knowledgeable and supportive home loan expert. Thank you, Adil, for your excellent service!"

Rachel Russell

"Jay is absolutely amazing! Very knowledgeable and kind and able to connect with people on a personal level. We tried to get a loan at first and ended up not being able to due to our credit. He let us ...Jay is absolutely amazing! Very knowledgeable and kind and able to connect with people on a personal level. We tried to get a loan at first and ended up not being able to due to our credit. He let us know to take my husband off a credit card we were having a hard time paying on a give it a few months. When it was high enough we contacted Jay directly because he was so great to work with the first time!"

S Louis

"Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while ...Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while maintaining a down-to-earth, approachable demeanor that made the entire experience feel comfortable and stress-free. Dinorah has an ability to combine deep knowledge with genuine relatability. She took the time to clearly explain every step of the process in a way that was easy to understand, making sure I felt informed and confident in each decision. No question ever felt like too much—she was patient, attentive, and always willing to go the extra mile to ensure clarity. What truly stood out was her consistent communication and attention to detail. She stayed ahead of every step, provided timely updates, and handled everything with precision and care. At the same time, her grounded and personable nature made what could have been a stressful process feel smooth, human, and manageable. Dinorah’s professionalism, expertise, and authentic approach set her apart. I’m genuinely grateful for the experience and would highly recommend her to anyone looking for a knowledgeable, reliable, and truly exceptional service from Rocket Mortgage."

Dylan Demayo

"I recently worked with Kyle Marvin to refinance my mortgage, and I couldn't be happier with the experience. From the first call, Kyle was professional, transparent, and incredibly knowledgeable. He ...I recently worked with Kyle Marvin to refinance my mortgage, and I couldn't be happier with the experience. From the first call, Kyle was professional, transparent, and incredibly knowledgeable. He took the time to explain all my options and ensured I got the best rate possible. The entire process was seamless and stress-free. If you’re looking for a loan officer who truly has your best interests at heart, I highly recommend Kyle!"