Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 184 of 399
Krista Frazier

"Ryan was great to work with. Any question I asked he was more than willing to answer and if he wasn't sure of the answer he would find it out. Overall Ryan was a pleasure to work with."

Yesenia Contreras

"Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, ...Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, the experience was quite different from how it started. We feel there’s definitely room for improvement, especially when it comes to providing clear and accurate information about closing costs. The percentage we were initially given for closing costs ended up changing, which made the final steps more stressful than expected."

Beckie Mellott Tjersland

"Sean was a pleasure to work with. He responded quickly when he wasn't able to answer the phone. Pleasant and well informed. Thanks Sean!!!"

Kara Budny

"A typical mortgages experience is like going to the Dentist…you have to do it and it causes a lot of pain. Jason made the entire experience pain-free and straightforward. My husband, John and I ...A typical mortgages experience is like going to the Dentist…you have to do it and it causes a lot of pain. Jason made the entire experience pain-free and straightforward. My husband, John and I really appreciate the patience he showed us with the numerous questions we often asked. Jason and his team should also be commended on the quick processing time from start to finish. Rarely am I impressed; however, Jason and Rocket Mortgage staff spoke the truth when they said customers are #1. Thank you Jason! "

David Coleman

"Very good and professional agent"

Taylor Reeves

"Erick is extremely knowledgeable, patient, and caring. These were three important factors for me personally as a first-time home buyer. Erick answered every question (there were a lot asked) and ...Erick is extremely knowledgeable, patient, and caring. These were three important factors for me personally as a first-time home buyer. Erick answered every question (there were a lot asked) and understood where I was coming from as a first-time home buyer. He treated me like family and wanted to help me get to the finish line with such a huge race. I am very grateful for Erick and his willingness to educate and inform. I hope to work with Erick again in the future!"

Jim Wilson

"Thank you Natalie!! you did a fantastic job, even calling on the weekend to see how things were going. I couldn't be more satisfied."

Tyler Varieur

"Shum was a great help an honestly if it wasn’t for her reaching out to help me I’d probably be in debt up to my ears!!! Forever greatful for her help!!"

Monica Hernandez

"Perla gave us very good advice, she answered all our questions kindly, she was attentive to the necessary documents for the process."

Deborah Walker

"Wael was great. Very informative and easy to talk to."