Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 184 of 400
Janet Fox

"I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to ...I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to refer anyone looking for dependable company to check out Rocket Mortgage loans.Drew went the extra mile to make it happen.Thanks again for all you help.Highly recommended to all!"

Nickey

"The entire process from the first phone call to the closing was flawlessly executed with a white glove. Brendan went above and beyond expectation. I did a very complicated closing from out of state. ...The entire process from the first phone call to the closing was flawlessly executed with a white glove. Brendan went above and beyond expectation. I did a very complicated closing from out of state. Brendan was there everyday answering questions, helping research, working with my realtor, and not just during business hours. Brendan made himself fully available to me pretty much 24/7. He treated my closing like it was his own. In all my future real estate transactions, I will rely on Brendan."

Mikaela Merrill

"Malik was very communicative. We asked so many questions and sent many emails with documents. He took care of all the hard work then all of a sudden we were approved for our loan, picked a date and ...Malik was very communicative. We asked so many questions and sent many emails with documents. He took care of all the hard work then all of a sudden we were approved for our loan, picked a date and closed so smoothly. This was the easiest home purchase/refinance we have ever had. I recommend Malik and Rocket to anyone looking for a home loan."

Billibobb Hello

"Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call ...Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call on Michael again for anything house loan related. This man knows how to treat a customer. Thank you for everything"

Sergio Garcia

"Very professional individual but super friendly at the same time, went above and beyond on making sure everything was taken care of extremely fast. Him along with Angela Chenoweth made my life a lot ...Very professional individual but super friendly at the same time, went above and beyond on making sure everything was taken care of extremely fast. Him along with Angela Chenoweth made my life a lot easier throughout the process. I would give them a 10 star if I could, Rocket Mortgage just dwarfs all other banks in terms of professionalism, simplicity, customer experience, and closing time, Thanks Nick, Angela and Rocket Mortgage for everything."

Susan W

"Jack was very knowledgeable and kind and patient with the handling of my refinance. He checked back with me periodically to see if I had any issues and if I did he gave me his phone number and ...Jack was very knowledgeable and kind and patient with the handling of my refinance. He checked back with me periodically to see if I had any issues and if I did he gave me his phone number and contacted me immediately when I called. He was very thorough and his communication skills were great. Thank you Jack. You are a rarity in today's society."

Becca Hardesty

"We couldn't have been happier with our experience working with Gin! She was helpful, responsive, and had a wonderful attitude throughout the entirety of the process. Gin truly made our home-buying ...We couldn't have been happier with our experience working with Gin! She was helpful, responsive, and had a wonderful attitude throughout the entirety of the process. Gin truly made our home-buying experience a pleasant one, and we will definitely be referring her to anyone we know in the future who might be looking to purchase a home."

Dave Mehta

"Not only was Willians able to revive my loan from the withdrawls list.. He completely changed my opinion on Rocket Mortgage as a whole! This is an amazing & great talent and skill to do! I had a ...Not only was Willians able to revive my loan from the withdrawls list.. He completely changed my opinion on Rocket Mortgage as a whole! This is an amazing & great talent and skill to do! I had a really horrible experience with my initial Rocket banker and I withdrew my application because of Mr. Darrell because Darrell bullied and strong armed me the whole experience. I hated it and I called Darrell out on it. However, not only was Willians able to change my perspective, he was patient, listenedto my needs and went to bat for me a couple of times leading to me closing on the home.. I will now recommend Rocket & Willians to my friends and family 100%. He did absolutely amazing and I cannot say enough kind things about him. He's very friendly, not pushy at all, & super helpful! It's been an honor having him as my banker and thank you for showing me how Rocket does business the helpful, competitive, and kind way! Mentally, I did a complete flip and this changed my perspective on the company completely! Hopefully yall get lucky and get a chance to have him as your mortgage banker!"

Jason Goldsmith

"I recently had the pleasure of working with Andrew for our home financing needs, and I couldn't be more satisfied with the experience. From start to finish, he exhibited professionalism, expertise, ...I recently had the pleasure of working with Andrew for our home financing needs, and I couldn't be more satisfied with the experience. From start to finish, he exhibited professionalism, expertise, and a genuine commitment to helping me secure the best mortgage possible. Andrew, and his team at Rocket Mortgage went above and beyond to ensure that I fully understood the entire mortgage process. They patiently answered all my questions, provided clear explanations, and offered valuable insights that allowed me to make informed decisions about my home loan I can confidently say that Andrew exceeded my expectations, and I wholeheartedly recommend him to anyone in need of mortgage services. If you're looking for a mortgage partner that combines expertise, exceptional service, and a personal touch, Andrew is your guy!"

Tresha Mcrae

"Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for ...Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for 17 years. In spring 2023 she almost lost it , due to unforseen circumstances. But, got it back by retaining a lawyer and fighting for it through the court system. In the end, she was able to stay in her home by hastily finding a new leander to buy her loan from the current leander, who she was fighting in court. At the time, she had no choice but to use a NON-CONVENTIONAL Leander called SWA homes, located in houston tx. The lowest rate swe homes could give her was 13.99% interest rate on her mortgage loan of 250,000... fast forward, June of 2024 I was introduced to Spencer by a very good friend who knew my story. Once officially connected with Spencer. he immediately dived in, researched, and dedicated a lot of time to get my mom out of that high interest rate. It took several weeks to get things in order because SWE homes took so long to respond to Spencer through the entire process ! But Spencer made it happen. Her case was extremely challenging because even though she had excellent credit, her income was very low... Spencer is the TRUTH and made everything possible for her to afford and stay in her home. He was able to get her loan changed and interest rate down to 7.35%. She went from 13.99% to 7.35%. He basically cut her interest rate in HALF. He can work with anyone in any state to arrange, organize, and coordinate a smooth process. He is very friendly, extremely knowledgeable, and welcomes all questions. He makes communication stress free, low anxiety, and wants to know all of your concerns. He offered an online closing process and arranged for a notary and title company personnel to meet you at a location of your choice (my home). I highly recommend and encourage you to call Spencer . You won’t find better loan specialists out there. He is dedicated to making things happen for families and for that I so appreciate him. I'm definitely calling Spencer when its time for me to refinance my own home, as soon as interest rates drop down to a reasonable amount, because my current rate is 5.25..Please reach out to him and give him a chance. He will work with you. I promise. -Tresha 💕"