Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 183 of 397
Charlie Doyle

"Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at ...Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at Rocket are terrible uncaring,want to talk over the customer, aren’t trained properly to deal with people that are trying to buy a dream,no one at Rocket gets it,the experience is terrible,Cheveena saved it,she gets it ,she is my family’s Angel ."

Destaw Hiwot Nat

"I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was...I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was exceptionally knowledgeable, professional, and attentive.Her expertise in the mortgage process was evident as she explained every detail clearly and answered all of my questions with patience. She kept me informed at every step, ensuring that I understood what was needed and what to expect next. Jasmine's proactive communication made the entire experience smooth and stress-free.Jasmine went above and beyond to find the best rates and terms that suited my financial situation. Her dedication to her clients is truly commendable, and I felt confident and supported throughout the entire process. I highly recommend Jasmine at Rocket Mortgage to anyone looking for a mortgage lender who is reliable, efficient, and genuinely cares about her clients' needs. Thank you, Jasmine, for making my home buying experience a positive one! Sincerely, Destaw"

Mary Scott

"Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property...Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property Geoff, was more than happy to extend/give another verified approval letter for another 90 days. He was not pushy, but very understanding, and willing to do whatever he could to assist me in the purchase of a new home. I would consider him an assett to Rocket Mortgage."

Deborah Casey

"I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and ...I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and advised me along the process. His service was excellent and made the entire process seem easy. Thank you Shabon for your help. Deb Casey"

Alice Adams

"Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was ...Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was happening. He made numerous calls to me to insure I didn't need anything or had any questions. I was so well taken care of that I would recommend Rocket Mortgage and Conner to any and all persons in need."

Brian McMillin

"Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the ...Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the necessary information for the loan, and was unfazed when I determined the specific property, of two possibilities, that was refinanced. Juan handed off the loan to a few other loan officers, but when an unresponsive 3rd party title company caused delay of the loan, Juan responded to my emails, and got the loan process rolling again, and he was able to extend the rate lock-in. I then selected a new, local to me, large and nationally recognized title company, and the home loan process then proceeded efficiently and rapidly. Several other loan officers became involved, but Juan was always available to clarify matters. Closing then occurred with dispatch, and everything worked out very well. I have now set up autopay. I could have borrowed a bit more $. Sincerely, Brian McMillin, November 29, 2022."

Mark Armstrong

"Mora was more than I could have hoped for as a resource in refinancing my home. She listened to what I needed, she related really well to my personal loan needs, she contacted personnel who were ...Mora was more than I could have hoped for as a resource in refinancing my home. She listened to what I needed, she related really well to my personal loan needs, she contacted personnel who were involved in loan decisions at the appropriate time. Mora is a good communicator. I was surprised at how effortless she made the loan process. Mora was very patient as I tossed around my refinancing needs. In the end, I got the refi I needed which was much less than what I first requested."

Janet Fox

"I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to ...I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to refer anyone looking for dependable company to check out Rocket Mortgage loans.Drew went the extra mile to make it happen.Thanks again for all you help.Highly recommended to all!"

Nickey

"The entire process from the first phone call to the closing was flawlessly executed with a white glove. Brendan went above and beyond expectation. I did a very complicated closing from out of state. ...The entire process from the first phone call to the closing was flawlessly executed with a white glove. Brendan went above and beyond expectation. I did a very complicated closing from out of state. Brendan was there everyday answering questions, helping research, working with my realtor, and not just during business hours. Brendan made himself fully available to me pretty much 24/7. He treated my closing like it was his own. In all my future real estate transactions, I will rely on Brendan."

Dylan Demayo

"I recently worked with Kyle Marvin to refinance my mortgage, and I couldn't be happier with the experience. From the first call, Kyle was professional, transparent, and incredibly knowledgeable. He ...I recently worked with Kyle Marvin to refinance my mortgage, and I couldn't be happier with the experience. From the first call, Kyle was professional, transparent, and incredibly knowledgeable. He took the time to explain all my options and ensured I got the best rate possible. The entire process was seamless and stress-free. If you’re looking for a loan officer who truly has your best interests at heart, I highly recommend Kyle!"