Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 183 of 400
Mary Scott

"Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property...Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property Geoff, was more than happy to extend/give another verified approval letter for another 90 days. He was not pushy, but very understanding, and willing to do whatever he could to assist me in the purchase of a new home. I would consider him an assett to Rocket Mortgage."

Linda Elliott

"Ed was extremely helpful. He explained everything to me in a manner that made me feel very secure. He was readily available. He was very professional and patient and kind and encouraging. I am happy ...Ed was extremely helpful. He explained everything to me in a manner that made me feel very secure. He was readily available. He was very professional and patient and kind and encouraging. I am happy for my experience with Ed. Thank you."

E Pierce

"Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to ...Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to multiple people and have nothing but great things to say."

Deborah Casey

"I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and ...I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and advised me along the process. His service was excellent and made the entire process seem easy. Thank you Shabon for your help. Deb Casey"

April Rodenborn

"Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. ...Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. He has made purchasing my first home as stress-free as possible, and I would recommend him to anyone! Thank you Aaron!"

Ellie Strand

"James was definitely a pleasure to work with. He was responsive to our many questions and explained the next steps thoroughly. There were no surprises. Throughout our interactions, he was courteous, ...James was definitely a pleasure to work with. He was responsive to our many questions and explained the next steps thoroughly. There were no surprises. Throughout our interactions, he was courteous, professional, and a pleasure to work with. I highly recommend him. If we refinance again, he will be our go-to guy."

Alice Adams

"Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was ...Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was happening. He made numerous calls to me to insure I didn't need anything or had any questions. I was so well taken care of that I would recommend Rocket Mortgage and Conner to any and all persons in need."

Brian McMillin

"Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the ...Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the necessary information for the loan, and was unfazed when I determined the specific property, of two possibilities, that was refinanced. Juan handed off the loan to a few other loan officers, but when an unresponsive 3rd party title company caused delay of the loan, Juan responded to my emails, and got the loan process rolling again, and he was able to extend the rate lock-in. I then selected a new, local to me, large and nationally recognized title company, and the home loan process then proceeded efficiently and rapidly. Several other loan officers became involved, but Juan was always available to clarify matters. Closing then occurred with dispatch, and everything worked out very well. I have now set up autopay. I could have borrowed a bit more $. Sincerely, Brian McMillin, November 29, 2022."

cassandra cheek

"Ryan was an absolute pleasure to work with during our home equity loan process. From start to finish, he was professional, knowledgeable, and incredibly patient in answering all of our questions. He ...Ryan was an absolute pleasure to work with during our home equity loan process. From start to finish, he was professional, knowledgeable, and incredibly patient in answering all of our questions. He took the time to clearly explain every step, making what could have been a stressful experience feel smooth and straightforward. We truly appreciated how responsive he was — always quick to return calls and emails, and proactive in keeping us updated on progress. It’s rare to find someone who combines genuine customer care with such expertise, and Ryan absolutely delivered on both. Thanks to his guidance, our loan closed without a hitch, and we felt confident every step of the way. We’d highly recommend Ryan to anyone looking for a trustworthy, dependable loan officer at Rocket Mortgage!"

Chelsea Jeannette

"Daniel has helped us with multiple loans and is always honest, responsive and very knowledgeable. He works hard to provide the best outcome for his clients!"