Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 182 of 373
Richard Gordineer III

"In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage ...In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage insurance portion removed. I was put in touch with Lorina and after she listened to my concerns she asked if I minded if she put me on a brief hold because she wanted to look at a few things, I was looking to save about $50 a month so I agreed. In a very short time she came back on the line and said that after looking over my information she was not only positive she could save us the $50 a month that I had called about, but she in fact could do a refinance of my current mortgage, pay off some debts we had for 2 vehicles and credit cards and by doing that we would lower our monthly payments by over $1200 a month. Of course the first thing I wondered was how much money would we have to come up with out of pocket and she responded "ZERO". I told her I would have to discuss this with my wife and she assured me if either of us had any questions or concerns she would explain everything she was proposing and it would cost us nothing to consider it.............. bottom line is on September 16 2024 we closed on our new mortgage and are eternally grateful to Lorina for taking the time to see if it was at all possible to save us the $50 a month that I had called about, it's not often you receive a lot more then you are looking for, Thank You Lorina and the Rocket Mortgage Team....... Sincerely, Richard and Lynn Gordineer, Richlands NC"

D S

"Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast"...Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast" and he's definitely "the closer." If he was assigned to handle your loan, you definitely lucked out."

Toli Papachristopoulos

"Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. ...Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. Well that was the best connection I have ever had with anyone especially online. All of a sudden here I was along side with a friend somehow that I wasn't planning of having, but here he was. What a relief when I had questions and he was always there to shed light in everything. Thanks to Erick's guidance and patience I Managed to undergo all aspects of the rocket mortgage facets and come out victorious in my own way that I had accomplished all tasks needed to become a new homeowner. All personnel was great, nut Erick proved to be above and beyond great to my eyes. He is my go to guy when things change and I need another advice in financing. I am sure Erick will always be the one to take care of what is needed to make everything perfect in the near future. Thank you Erick"

Steffany Pearson

"Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some ...Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some very creative ideas about my finances that ended up saving me over $1000 a month by paying off things that never would have occurred to me. She was always available to me whenever I had any questions. Cannot recommend her enough... she was a huge part of what made the entire refi experience so smooth and easy."

Hortensia Davis

"Brandon was very professional of his mortgage knowledge and analysis of what program would provide the best result to meet my financial needs. Even when their was a slight delay, Brandon convinced me...Brandon was very professional of his mortgage knowledge and analysis of what program would provide the best result to meet my financial needs. Even when their was a slight delay, Brandon convinced me to not become discouraged and was available throughout the entire loan process. Thank you once again for the partnership."

Matthew Jackson

"First of all, five stars is not even close to the number of stars this real person deserves. From my sincere heart, I have never had someone to treat me like family, in the loan arena, like she has. ...First of all, five stars is not even close to the number of stars this real person deserves. From my sincere heart, I have never had someone to treat me like family, in the loan arena, like she has. Shum is without a doubt, the best loan officer I have ever had the pleasure of working with. What she is, is an asset that cannot be replaced. Thanks for all you have done and will do in the future, to help Vet's like me."

Chris Baucom

"Renee did a fantastic job of helping me refinance my home. She was pleasant to speak with on the phone and answered all questions quickly as well as provided me with all options. I would highly ...Renee did a fantastic job of helping me refinance my home. She was pleasant to speak with on the phone and answered all questions quickly as well as provided me with all options. I would highly recommend her for anyone looking to either purchase a home or refinance an existing loan. Dr. Chris Baucom"

Alison Thompson

"Patrick made the whole process very straight forward and easy. He explained how it would go, and it was exactly that. I found talking with Patrick very calming; he understood what I needed to do and ...Patrick made the whole process very straight forward and easy. He explained how it would go, and it was exactly that. I found talking with Patrick very calming; he understood what I needed to do and helped me accomplish that. I'm very grateful for the advice and help he gave me."

مراد هاشم

"I recently had the pleasure of working with David Frescoln from Rocket Mortgage for my mortgage loan, and I must say, the experience was nothing short of exceptional. From the very beginning, David ...I recently had the pleasure of working with David Frescoln from Rocket Mortgage for my mortgage loan, and I must say, the experience was nothing short of exceptional. From the very beginning, David was incredibly professional, patient, and informative, which made the entire process smooth and straightforward.What stood out to me the most was his deep knowledge of the mortgage industry and the way he was able to clearly explain all the details of the loan process. He was always available to answer any questions or resolve any problem I had, no matter how small, and his responses were always prompt and thorough. This level of communication was incredibly reassuring and made me feel well-informed and supported throughout the process.Moreover, David went above and beyond to ensure that I got the best possible rate and terms for my loan. He provided detailed comparisons and breakdowns of different loan options, helping me to understand the pros and cons of each and make the best decision for my situation. I truly felt that he had my best interests at heart.The application process itself was streamlined and efficient, thanks in large part to David's company and attention to detail. He kept me updated every step of the way and worked tirelessly to ensure that everything was processed on time. His expertise and dedication were evident, and it was clear that he is truly passionate about helping clients achieve their homeownership goals.In conclusion, I cannot recommend David highly enough. His professionalism, knowledge, and genuine care for clients are remarkable, and I am deeply grateful for his assistance in securing my mortgage loan."

Josie Frank

"Kenton is excellent. Subject matter expert with kindness. He kept me as a rocket mortgage customer for life. I was drowning in debt from loss of wages and home repairs. He gave me clear and honest ...Kenton is excellent. Subject matter expert with kindness. He kept me as a rocket mortgage customer for life. I was drowning in debt from loss of wages and home repairs. He gave me clear and honest options to relieve my financial burden. I prayed about and slept. I decided to keep my existing mortgage and talk to my creditors myself to keep my low interest and look at the future. Today I was able to negotiate 23k at 0-4% with his guidance. Soon I will be in a better situation and he saved me from leveraging my only asset my home. As I told him today. Instead of walking with the storm I’m going against it. I look to be debt free in 24-36 months. Thank you Kenton. May God Bless you always."