Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 182 of 357
Ann Varnum

"My wife, Ann, did most of the negotiating with Jacob but she raved about him and even said she wanted to adopt him into our family. According to everything we have seen with Jacob, he is not only ...My wife, Ann, did most of the negotiating with Jacob but she raved about him and even said she wanted to adopt him into our family. According to everything we have seen with Jacob, he is not only professional but an extremely caring individual. My wife said that most of all she felt he was totally trustworthy. We do appreciate all he did to inform and help us."

Timothy Boone

"Refinancing with Rocket Mortgage was a smooth and efficient process. The online application was user-friendly, and Michael guided me through each step with clear instructions. He was quick to respond ...Refinancing with Rocket Mortgage was a smooth and efficient process. The online application was user-friendly, and Michael guided me through each step with clear instructions. He was quick to respond and answered all questions pertaining to their digital platform. Michael stayed ahead of the process by informing me what documents to upload, which significantly sped up the process. Communication was excellent, with Michael readily available via chat or phone to address any questions. The entire process was streamlined, from application to approval, making refinancing much less stressful than anticipated."

Mary Essie Muhvich

"Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed ...Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed every T and dotted every I! Based on my past experiences-I was surprised my loan was done so quick and seamless! No pressure and no stress…before I knew it- I was clear to close!"

Christy Carter

"Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they ...Cara was the reason we gave Rocket/Quicken Loans a second chance. We had used them before and it was ridiculous. She did everything she said she would. Rocket still needs to get it together, they dropped the ball on two critical items but that had ZERO to do with Cara. I think she needs to be the one to see all aspects through as she is thoroughly capable and detail oriented as well as pleasant as can be. Thanks Cara!!"

william tobias

"Sami was personable, pleasant, prompt and totally professional. Sami listened to me about my situation and pointed out options I was not aware were available to me. Bottom line, he got me my best ...Sami was personable, pleasant, prompt and totally professional. Sami listened to me about my situation and pointed out options I was not aware were available to me. Bottom line, he got me my best solution and got me closed in 30 days!!! Thank you Sami!"

KJ Jones
KJ Jones

KJ Jones

Rocket Mortgage
11 Reviews
Garry Seidner

"KJ was extremely patient with us and helped us through the refinancing process. We needed to close by the end of the month, and somehow he managed to get it done, despite all the complications from ...KJ was extremely patient with us and helped us through the refinancing process. We needed to close by the end of the month, and somehow he managed to get it done, despite all the complications from the appraiser. We would recommend Rocket Mortgage to everyone!!!"

Alex Smoak

"My initial conversation with Hunter was only exploratory in nature. He was the first online, non-local, lender agent I spoke with. He did an excellent job answering all my questions and giving insight...My initial conversation with Hunter was only exploratory in nature. He was the first online, non-local, lender agent I spoke with. He did an excellent job answering all my questions and giving insight to certain details I was less familiar with. From there is he kept his word and was with me every step of the way. Over the next several weeks he would periodically check in and discuss the houses I had been viewing. He also made sure I was getting help from the local realtors. I was honestly surprised. I get that he is in the business of sales, but I appreciated his pace and compassion. Once I was dialed in on a house, I did check with multiple mortgage lenders and the options they offered. However, I felt loyalty to Hunter as he kept his word and nothing changed throughout the process. With all loan options somewhat similar, Hunter put in the work and earned my business. He connected me with a colleague of his that is the closing specialist, but still kept in touch to make sure I had everything I needed after we walked through the loan details, appraisal, inspection results/addendums, etc. The most important thing to me was the stress of this process was next to nothing. It made all the difference. Hunter is very disarming, and I mean that as an absolute compliment. Skilled at his job but really understands the importance of follow up and what that means to a customer. Extremely happy this experience."

John Quinn

"Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up ...Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up to speed quite quickly. He was patient and answered all our questions to our satisfaction. We will recommend him to anyone we know who might be about need financial assistance."

Jared Jeffries

"I've worked with a lot of lenders through the years and I can't say enough great things about John. From the moment my Real Estate Agent referred me to him, he made me feel completely at ease ...I've worked with a lot of lenders through the years and I can't say enough great things about John. From the moment my Real Estate Agent referred me to him, he made me feel completely at ease throughout the whole process. He really took the time to understand my specific goals and he made sure to find the best option for me in the long run and was even available during the weekend to answer all the questions I had along the way. If you want someone knowledgeable and dedicated I couldn't recommend anyone more."

Brooklyn Greenwood

"⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Mrs. Charlotte & Her Team! Working with Mrs. Charlotte on our refinance was such a smooth and stress-free experience! From start to finish, she was professional, ...⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Mrs. Charlotte & Her Team! Working with Mrs. Charlotte on our refinance was such a smooth and stress-free experience! From start to finish, she was professional, knowledgeable, and truly committed to helping us reach our goals. Her team’s prompt responses and clear communication made the entire process easy to follow and quick to complete. We’re so grateful for her patience and guidance through every step. If you’re looking for someone who genuinely cares about their clients and delivers exceptional service, Mrs. Charlotte is the one! Highly recommend her and her amazing team!"