Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 180 of 357
Peter Wilczewski
Peter Wilczewski

Peter Wilczewski
Rocket Mortgage
12 Reviews
Scott Adams

"Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it ...Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it actually was that he did offer; and he did. After this, he was very efficient and helpful in talking me through the steps to make an application. He was very clear, and everything he told me proved to be correct. The service was very time efficient, much more so than I expected. We were very appreciative of Peter's help."

Kim Williams
Kim Williams

Kim Williams
Rocket Mortgage
12 Reviews
Pamela Iarussi

"On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of...On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of what I could borrow and how much my payment would be. We started the application that evening and here we are closing tomorrow on June 10th! I couldn’t be happier with the outstanding customer service provided by Kim. She was extremely knowledgeable, respectful of my time, and responsive to all of my questions in a timely fashion. She communicated with me every step of the way and went above and beyond to make the process so much easier. I highly recommend Kim and Rocket Loans for all of your mortgage and refinancing needs!"

Jeff Winship
Jeff Winship

Jeff Winship
Rocket Mortgage
12 Reviews
Mike Longlet

"Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and ...Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and he listened to our situation and we filled out and submitted a new mortgage app over the phone on a Friday night at 7pm. We got the clear to close within a couple of days. A truly seamless transaction. We felt not only was this outcome better than. We could have asked for but we felt truly taken care of. You don’t see that a lot in this industry but Jeff did it gracefully and skillfully. I 110% recommend Jeff."

Gina Alexander
Gina Alexander

Gina Alexander
Rocket Mortgage
11 Reviews
Joanna McKay

"Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so ...Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so professional with each and every part of our process. She was caring and compassionate and incredibly helpful. Every conversation was perfect and she actually made this process so much more exciting than I would think it would be. Gina is for sure a true asset to Rocket Mortgage!! (Now can you transfer her to Florida so we can be friends in real life?? LOL)."

Julian Alqastoma
Julian Alqastoma

Julian Alqastoma
Rocket Mortgage
11 Reviews
Danny Youmara

"Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the...Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the mortgage rules and regulations in a way that made sense, so I always felt like I knew what was going on. What's really cool about Julian is how much he cares about his clients. He went out of his way to find mortgage options that were just right for me and my financial situation. He paid attention to all the small details and kept me in the loop, which made the whole process super easy and stress-free. And the best part? I never felt like I was just another customer to him. He treated me like a real person and showed genuine care and respect. Julian isn't just smart about mortgages – he's also a great listener and really patient with all the questions I had. His friendly and positive attitude made talking to him a breeze. You can tell he wants to build relationships that last, and that's something I really appreciate. That’s why I posting my experience here, so that other people can see the quality of character and professionalism. In the busy world of banking and finding the right organization to trust with your financial needs, Julian's ability to be an expert while also being down-to-earth is really special. I'm really thankful for his help through the whole mortgage process, and I totally recommend him to anyone who wants a senior banker that goes above and beyond to make things amazing. With Julian on your side, navigating the mortgage world feels way less complicated and a lot more comfortable. A rarity in this day and age!"

Lorina Banci
Lorina Banci

Lorina Banci
Rocket Mortgage
11 Reviews
Richard Gordineer III

"In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage ...In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage insurance portion removed. I was put in touch with Lorina and after she listened to my concerns she asked if I minded if she put me on a brief hold because she wanted to look at a few things, I was looking to save about $50 a month so I agreed. In a very short time she came back on the line and said that after looking over my information she was not only positive she could save us the $50 a month that I had called about, but she in fact could do a refinance of my current mortgage, pay off some debts we had for 2 vehicles and credit cards and by doing that we would lower our monthly payments by over $1200 a month. Of course the first thing I wondered was how much money would we have to come up with out of pocket and she responded "ZERO". I told her I would have to discuss this with my wife and she assured me if either of us had any questions or concerns she would explain everything she was proposing and it would cost us nothing to consider it.............. bottom line is on September 16 2024 we closed on our new mortgage and are eternally grateful to Lorina for taking the time to see if it was at all possible to save us the $50 a month that I had called about, it's not often you receive a lot more then you are looking for, Thank You Lorina and the Rocket Mortgage Team....... Sincerely, Richard and Lynn Gordineer, Richlands NC"

Ali Habib Bazzi
Ali Habib Bazzi

Ali Habib Bazzi
Rocket Mortgage
11 Reviews
Thomas Kersh

"Ali consistently finds a way to make things happen. Even after multiple attempts where an approach didn’t work out, he never loses sight of the end goal. What truly sets him apart is his ...Ali consistently finds a way to make things happen. Even after multiple attempts where an approach didn’t work out, he never loses sight of the end goal. What truly sets him apart is his follow‑through—months later, he reconnects, remembers the details of prior conversations, and brings a fresh perspective or alternative solution that ultimately delivers results. Ali is a stand‑up professional who is dependable, thoughtful, and genuinely committed to success."

Austin Beachler
Austin Beachler

Austin Beachler
Rocket Mortgage
11 Reviews
Courtney Orgeron

"Austin is, without a doubt, amazing at what he does. He has gone above and beyond to help me get my refinance done. He always responds to my questions very quickly and if he can't answer them, he will...Austin is, without a doubt, amazing at what he does. He has gone above and beyond to help me get my refinance done. He always responds to my questions very quickly and if he can't answer them, he will ask someone who can. He has put me at ease by explaining every step of the process. Anyone looking to refinance would be lucky to have Austin to help them through."

Matthew Bianchi
Matthew Bianchi

Matthew Bianchi
Rocket Mortgage
11 Reviews
merlyn raiford

"I had a wonderful experience with Rocket Mortgage, especially with the person who handled my refinance, Matthew He was extremely courteous, professional, and attentive throughout the entire process. ...I had a wonderful experience with Rocket Mortgage, especially with the person who handled my refinance, Matthew He was extremely courteous, professional, and attentive throughout the entire process. He listened carefully to my concerns, answered my questions, and made sure everything moved along quickly. My closing was completed much faster than I expected, which I truly appreciated. Thank you for making what can sometimes be a stressful process so smooth and easy. I highly recommend Rocket Mortgage and especially appreciate the excellent service I received from Matthew ."

Erick Childs
Erick Childs

Erick Childs
Rocket Mortgage
11 Reviews
Toli Papachristopoulos

"Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. ...Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. Well that was the best connection I have ever had with anyone especially online. All of a sudden here I was along side with a friend somehow that I wasn't planning of having, but here he was. What a relief when I had questions and he was always there to shed light in everything. Thanks to Erick's guidance and patience I Managed to undergo all aspects of the rocket mortgage facets and come out victorious in my own way that I had accomplished all tasks needed to become a new homeowner. All personnel was great, nut Erick proved to be above and beyond great to my eyes. He is my go to guy when things change and I need another advice in financing. I am sure Erick will always be the one to take care of what is needed to make everything perfect in the near future. Thank you Erick"