Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 179 of 400
Joshua D.

"Look, let’s make this real. My name is Joshua and I needed help. I was someone just trying to have questions answered and Blake did that and so much more. When I needed a something he was always ...Look, let’s make this real. My name is Joshua and I needed help. I was someone just trying to have questions answered and Blake did that and so much more. When I needed a something he was always picking up his phone and making sure I was helped if he did not get to the phone that moment I always heard from him a minimum of two hours later. I had network connection issues and it never stopped Blake from working with me and tackling tasks on his side anything to keep the process moving. Honestly the best customer service I have ever had. It was like having family helping me. Thanks Blake."

Codi Hellmer

"When I started looking to buy my first home I was beyond nervous and not sure what to expect. Jim was incredible! He walked me through different scenarios and helped my Husband and I fix our credit by...When I started looking to buy my first home I was beyond nervous and not sure what to expect. Jim was incredible! He walked me through different scenarios and helped my Husband and I fix our credit by laying out a clear pathway for us to understand. I appreciate all the time and dedication and above all how kind he was to us. Thank you Jim for all you have done to help and support us!!! If you’re not sure where to start and nervous - give Jim a call and you won’t regret it, he’s the best!"

Akshat

"I recently worked with Marsel at Rocket Mortgage for a home refinance, and I couldn’t be happier with the experience. From start to finish, he was professional, transparent, and incredibly easy to ...I recently worked with Marsel at Rocket Mortgage for a home refinance, and I couldn’t be happier with the experience. From start to finish, he was professional, transparent, and incredibly easy to work with. Marsel secured an amazing deal for me and made sure I was informed at every step. What really stood out was how responsive he was—whether by text or phone, he was always available to answer questions and guide me through the process. Thanks to his support, the entire refinance went smoothly and closed without a hitch. I highly recommend Marsel to anyone looking for a reliable and trustworthy loan officer"

Margo Folsom McClellan

"Myles was very informative, well-spoken, and relatable while discussing mortgage options with me over the phone. He knows his stuff, but he also Listens! which can sometimes be a rare trait in an ...Myles was very informative, well-spoken, and relatable while discussing mortgage options with me over the phone. He knows his stuff, but he also Listens! which can sometimes be a rare trait in an agent, especially over the phone. I felt respected as a client, which encouraged my confidence in him. Although the property I was interested in financing didn’t work out, I would have had no problem following through with Rocket Mortgage, based on my interactions with not only Myles, but also the other staff/agents who promptconnected me to the proper channels."

Sandra Mello

"Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I ...Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I will certainly not refer anyone to them."

Laurie Minnick

"From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what ...From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what truly set Gustavo apart was his personable and caring nature. Even when we encountered a few unexpected hiccups, we genuinely felt like he had our best interests at heart and was committed to finding a solution for our unique situation. We highly recommend him to anyone considering refinancing or purchasing a home and kudos to Rocket Mortgage for hiring people with the kind of customer service skills we have all come to miss from these experiences. Gus is a keeper!!"

Alex

"Working with Matthew was an outstanding experience from start to finish. He made what could have been a stressful and lengthy process feel smooth, clear, and manageable. His professionalism, patience,...Working with Matthew was an outstanding experience from start to finish. He made what could have been a stressful and lengthy process feel smooth, clear, and manageable. His professionalism, patience, and deep knowledge of the mortgage process gave me complete confidence along the way. What really stood out was his kindness and willingness to go the extra mile—always responding promptly to questions, providing helpful explanations, and making sure I understood each step. He kept me updated at all times and followed through on every detail with impressive thoroughness. Thanks to his guidance, the entire process felt seamless. I would highly recommend Matthew to anyone in need of a mortgage expert—you won’t find better service or support!"

Josh Sun
Josh Sun

Josh Sun

Rocket Mortgage
13 Reviews
Bernie Ortega

"Good morning Josh. I want to thank you for all your help in getting the process of my loan simple and stress free. Turning these times we don't need to add more worry to our plates. You were kind and ...Good morning Josh. I want to thank you for all your help in getting the process of my loan simple and stress free. Turning these times we don't need to add more worry to our plates. You were kind and quick within my questions. Thanks again and God Bless."

Nichole Ehrbar

"In the maze of mortgage lenders, one often seeks not just a financial partner, but a trusted guide through the complex terrain of home financing. Look no further, for Robin Wolcott who stands tall as ...In the maze of mortgage lenders, one often seeks not just a financial partner, but a trusted guide through the complex terrain of home financing. Look no further, for Robin Wolcott who stands tall as the beacon of reliability, expertise, and unparalleled service. From the very first interaction, it was evident that Robin Wolcott prioritizes her client's needs above all else. Her, along with her team of professionals, are equipped with profound knowledge and a genuine commitment to customer satisfaction! Transparency, a rare gem in the financial world, is woven into the fabric of her lenders' ethos. She not only elucidated every aspect of the loan terms but also patiently clarified any queries, ensuring complete comprehension and peace of mind. What truly sets Robin apart is her unwavering dedication to finding tailored solutions. Understanding that each client's circumstances are unique, they meticulously crafted a mortgage plan that perfectly aligned with my financial goals and aspirations. Moreover, the efficiency and swiftness with which she executed each task were commendable. Leaving no room for stress or uncertainty. Robin is the best; I can't sing her praises enough!"

Kerry Sheehan

"I am forever grateful for Tyler. He was recommended by my brother and the process was so smooth. He took my call and it lasted for longer than I anticipated because he went through every detail and ...I am forever grateful for Tyler. He was recommended by my brother and the process was so smooth. He took my call and it lasted for longer than I anticipated because he went through every detail and option that was available for me and that would fit my needs. The entire process was completed within a little over 3 weeks. He has amazing people and customer service skills. I would HIGHLY recommend anyone working with Tyler and the Rocket Mortgage Team!"