Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 177 of 400
Bettyann Reed

"Robert is patience and professional expertise personified. No matter what problems we encountered in getting my loan to closing, he always found a solution. Additionally, he is a warm and caring ...Robert is patience and professional expertise personified. No matter what problems we encountered in getting my loan to closing, he always found a solution. Additionally, he is a warm and caring person who actually listens to his client and asks appropriate questions, to find a way to solve a problem. He is kind, funny, and relaxed, while also professional and knowledgeable about his very intricate specialty. Honestly, I can't say enough about how happy I am to have had Robert as a partner on this often stressful journey. I will certainly recommend Rocket Mortgage, and especially Robert Camp, at every opportunity."

Shawn.M. Henry

"I had the pleasure of working with Justin Carter , and I couldn’t be more impressed with the experience. From the very beginning, Justin was professional, knowledgeable, and incredibly responsive. He ...I had the pleasure of working with Justin Carter , and I couldn’t be more impressed with the experience. From the very beginning, Justin was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of the process clearly, answered all of my questions with patience, and made what could have been a stressful process smooth and straightforward."

D-House Schultz

"Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most ...Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time did she push me into making a decision. She talked to me (without selling me) about the Pro's and Con's on getting the loan and let me take me time in making the decision and only called to check in on the dates we had discussed for her to do so. All the way through she kept me update on the progress of the loan process and checked to make sure that information was correct (and didn't assume what I wanted or what she thought was best for me) as she always contacted me (call, text or email) to make sure on what we talked about before final submission. If the need ever presented itself that I would have to go through this experience again, I would surely hope it was with Lisa."

Brenda Dyer

"The best individual I was blessed with to have called me back to assist with my mortgage needs. She is on top of things. She handles everything and kicks in to help get you in a home. She is not ...The best individual I was blessed with to have called me back to assist with my mortgage needs. She is on top of things. She handles everything and kicks in to help get you in a home. She is not only good at what she does she actually cares and explains everything and works differently to get you into a home. She guided me through everything. She constantly kept contact with me throughout the entire process. I truly don't know what I would have done without her. I know I will refer everyone to her. I'm truly thankful for Rima. She is #1."

Baru Murray

"From the very first consultation, Sam Farraj demonstrated the highest level of professionalism, expertise, and genuine care that I could have hoped for in a home loan expert. He turned what can be a ...From the very first consultation, Sam Farraj demonstrated the highest level of professionalism, expertise, and genuine care that I could have hoped for in a home loan expert. He turned what can be a stressful, overwhelming process into a seamless, transparent, and empowering experience. Here’s why Sam stands out: Expertise and Knowledge Deep industry know-how:** Sam explained complex loan products, interest rates, and timelines in clear, easy-to-understand terms, helping me make informed decisions. Personalized solutions:** He listened carefully to my goals, financial situation, and timeline, then tailored loan options that fit perfectly with my needs. Communication and Accessibility Proactive communication:** Sam kept me updated at every step, answered questions promptly, and anticipated potential hurdles before they became issues. Transparent process:** There were no hidden fees or surprises—just honest guidance and real-time updates on rates, closing costs, and required documents. Service and Support Exceptional service:** He went above and beyond to simplify the mortgage process, from pre-approval to closing. Supportive throughout:** Sam provided reassurance during the sometimes stressful parts of obtaining a loan and celebratory encouragement as we moved closer to closing. Results and Impact Competitive terms:** Thanks to Sam’s guidance, I secured a loan with favorable terms that fit my budget and long-term plans. Peace of mind:** The entire experience left me confident and excited about homeownership, knowing I had a trusted expert in my corner. Why I Recommend Sam Farraj He combines technical prowess with a genuine, client-first approach. He is patient, thorough, and incredibly reliable. He makes complex processes feel simple and approachable. He’s a true partner who cares about your financial well-being beyond just closing the deal. If you’re navigating the mortgage journey, I wholeheartedly recommend reaching out to Sam Farraj at Rocket Mortgage. He’s not just a loan officer—he’s a trusted advisor who will help you achieve your homeownership dreams with clarity, integrity, and care."

Kristi Mobley

"Ken was amazing. I was researching best home financing options on Need Wallet and entered my contact info thinking they would send me an email or reach out sometime that day. Within 15 seconds of ...Ken was amazing. I was researching best home financing options on Need Wallet and entered my contact info thinking they would send me an email or reach out sometime that day. Within 15 seconds of pressing submit, Ken called. I was still shopping around, but Ken made it so easy and was beyond helpful that I ended up having him get me my pre-approval done that day. Poor guy was stuck on the phone for over an hour answering my 40+ questions, explaining the different possible rates, different options, payments, etc. I'm really glad I stumbled upon that site and was lucky I was assigned Ken. Without him I would have probably continued shopping around and researching until I finally settled on whoever. But Ken's demeanor and customer service really sold me on Rocket Mortgage. If you're going to be stuck with someone for 30 years the best thing to have is a company with amazing customer service and they proved they have that."

Jonathan Lopez

"Well let me start off with saying I had a lot of questions, I mean it A LOT! Ryan had amazing patience and deep understanding. I was not an easy client, due to the many fears I had, and my situation. ...Well let me start off with saying I had a lot of questions, I mean it A LOT! Ryan had amazing patience and deep understanding. I was not an easy client, due to the many fears I had, and my situation. However, he got it done and by the time closing came around I had zero concerns. I was genuinely excited looking forward to closing. I signed two days ago and once again thank you Ryan!!! I will be sending business your way."

Tim Kight

"To Rocket Mortgage: We had a great experience working with Cameron Green. He was professional, helpful and generally a nice person tom deal with. He answered all our questions without hesitation and ...To Rocket Mortgage: We had a great experience working with Cameron Green. He was professional, helpful and generally a nice person tom deal with. He answered all our questions without hesitation and proved to be right on top of our mortgage every step of the way, The distance didn't deter him in any way. I would Highly recommend Cameron to anyone and have. Rocket Mortgage was surprisingly easy to use and Cameron was the catalyst. Thank you Cameron. Tim Kight"

Sue Hill

"JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly ...JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly payment only now they would be paid off so I was spending the same amount of money. And I was able to get a few extra dollars which helped with other things. He won't steer you wrong."

Michael Perry

"I had an excellent experience working with Mike on my refinance. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to clearly explain each step of the ...I had an excellent experience working with Mike on my refinance. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to clearly explain each step of the process and made sure everything stayed on track, which made what can be a stressful experience feel smooth and manageable. What really stood out was his ability to combine a friendly, approachable style with a high level of expertise. I always felt confident that I was in good hands, and the end result—a lower rate and reduced monthly payment—speaks for itself. If you’re considering a refinance or any mortgage needs, I would highly recommend Mike. He’s the kind of advisor who genuinely helps you get things done the right way. Thank you, Mike!"