Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 177 of 373
Sharon Sorensen

"Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long ...Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long & hard for us. We were so grateful for her impeccable work ethic & her courteous way in which she spoke to us. We never felt inadequate...though we certainly were in some instances. Our loan experience was a good one. We will recommend Rocket Mortgage to our friends."

K Abe

"Exceptional Experience! I just wanted to take a moment to share my experience working with Nathan. He’s incredibly knowledgeable and helpful, and never once made me feel like my questions were ...Exceptional Experience! I just wanted to take a moment to share my experience working with Nathan. He’s incredibly knowledgeable and helpful, and never once made me feel like my questions were annoying or unimportant—even when I had to ask more than once. He created a genuinely comfortable environment that made all the difference in my decision to stay with Rocket. Nathan’s professionalism and empathy truly stood out, and I believe he deserves recognition for the amazing support he provides. I’ll absolutely be recommending Rocket—and especially Nathan—to my friends and family"

Michael Kukulich

"Michael reached out via text initially. I've already been dealing with Rocket Mortgage for several years, so I am familiar with their smooth assertiveness. As I was interested in options to free up ...Michael reached out via text initially. I've already been dealing with Rocket Mortgage for several years, so I am familiar with their smooth assertiveness. As I was interested in options to free up some cash monthly, I then called Michael and found him friendly first and then professional. We set up an appointment to chat and discuss, and in one call I was satisfied with what he had presented to me. It was that easy. When I had a question or two, he was happy to answer via text or the phone, which I appreciated. He was clear and articulate about the numbers and the reasoning, and the rest of the Service process, and the ease with which it moved, was top notch. The 'Tasks' section for me on the website, was fantastic. Rocket is a first class outfit, I continue to be impressed. Thanks Michael Grayer!"

TJ

"I recently worked with Eric on my cash-out refinance, and he was excellent to work with. He communicated clearly throughout the entire process, kept me updated at each step, and was always available ...I recently worked with Eric on my cash-out refinance, and he was excellent to work with. He communicated clearly throughout the entire process, kept me updated at each step, and was always available to answer questions. His professionalism and helpfulness made what could have been a stressful process smooth and straightforward. I’d definitely recommend Eric to anyone looking for a reliable and supportive partner in refinancing."

Marianne Richter

"We have never had anyone more hands on than Hadi. We were very reluctant to move forward because of previous empierce from other lenders. Highly recommend Hadi Haidar for your mortgage loan officer. ...We have never had anyone more hands on than Hadi. We were very reluctant to move forward because of previous empierce from other lenders. Highly recommend Hadi Haidar for your mortgage loan officer. The best ever. Answered every phone call, which were many. Answered all our questions and even though our loan is done, he still continues to offer his services to us. God Bless Him!"

Cortnie C

"Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, ...Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, assimilates to your personality, can explain things in myriad ways for understanding, and made me felt as if we have been friends for years. He had my back for the entire loan process and proved that he still has it, even after the fact. He never spammed or solicited for a review like some of the other agents at Rocket Mortgage did, but in fact, I requested a link to leave him this review because his customer service and professionalism deserve to be publicly appreciated. Thank you Nathaniel, don't forget to get out of your work seat from time to time. -J"

Neesha Kharva

"Jason was fantastic to work with! From clearly explaining the process to guiding me through filling out and submitting the forms, he made everything seamless. Thanks to his efficiency, my loan ...Jason was fantastic to work with! From clearly explaining the process to guiding me through filling out and submitting the forms, he made everything seamless. Thanks to his efficiency, my loan application was finalized in less than three weeks. I couldn’t recommend him more highly!"

Jill Barkyoumb

"Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from ...Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from getting me approved for the loan until closing day. I will definitely use her again for n the future and recommend her to anyone I know looking for a mortgage or refinance."

Destaw Hiwot Nat

"I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was...I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was exceptionally knowledgeable, professional, and attentive.Her expertise in the mortgage process was evident as she explained every detail clearly and answered all of my questions with patience. She kept me informed at every step, ensuring that I understood what was needed and what to expect next. Jasmine's proactive communication made the entire experience smooth and stress-free.Jasmine went above and beyond to find the best rates and terms that suited my financial situation. Her dedication to her clients is truly commendable, and I felt confident and supported throughout the entire process. I highly recommend Jasmine at Rocket Mortgage to anyone looking for a mortgage lender who is reliable, efficient, and genuinely cares about her clients' needs. Thank you, Jasmine, for making my home buying experience a positive one! Sincerely, Destaw"

Mary Scott

"Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property...Geoff, was very helpful, knowledgeable and patient during my entire loan approval and process. I started the process in January and when the 90 days were up and I had not made an offer on new property Geoff, was more than happy to extend/give another verified approval letter for another 90 days. He was not pushy, but very understanding, and willing to do whatever he could to assist me in the purchase of a new home. I would consider him an assett to Rocket Mortgage."