Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 178 of 373
Linda Elliott

"Ed was extremely helpful. He explained everything to me in a manner that made me feel very secure. He was readily available. He was very professional and patient and kind and encouraging. I am happy ...Ed was extremely helpful. He explained everything to me in a manner that made me feel very secure. He was readily available. He was very professional and patient and kind and encouraging. I am happy for my experience with Ed. Thank you."

Regina Hogan

"Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are ...Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are outstanding. He answered our questions promptly, even if we asked the same questions more than once. We are Rocket Mortgage clients forever because of people like Josh!"

Deborah Casey

"I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and ...I recently applied for a remortgage on my home through Rocket Mortgage. Shabon was my contact throughout the loan application process. He supplied excellent service, answered all my questions and advised me along the process. His service was excellent and made the entire process seem easy. Thank you Shabon for your help. Deb Casey"

Andy Oglesby

"Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket ...Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket re-fi that put me completely at ease with the process. Josh kept me in the loop, and got me comfortable with the Rocket Mortgage methodology, helping to answer any questions I had along the way about completing tasks and getting across the finish line. Later, when rates took a momentary dip, he reached out to me to see about another re-fi—which I had only just started thinking about—and which I wound up closing with him once more, saving me more than $500/month. One hundred percent recommend working with Josh!"

April Rodenborn

"Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. ...Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. He has made purchasing my first home as stress-free as possible, and I would recommend him to anyone! Thank you Aaron!"

Alice Adams

"Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was ...Conner is by far one of the most caring. professional and knowledgeable individuals I have ever dealt with.. I am a senior citizen. Conner always made sure I understood everything that was happening. He made numerous calls to me to insure I didn't need anything or had any questions. I was so well taken care of that I would recommend Rocket Mortgage and Conner to any and all persons in need."

Brian McMillin

"Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the ...Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the necessary information for the loan, and was unfazed when I determined the specific property, of two possibilities, that was refinanced. Juan handed off the loan to a few other loan officers, but when an unresponsive 3rd party title company caused delay of the loan, Juan responded to my emails, and got the loan process rolling again, and he was able to extend the rate lock-in. I then selected a new, local to me, large and nationally recognized title company, and the home loan process then proceeded efficiently and rapidly. Several other loan officers became involved, but Juan was always available to clarify matters. Closing then occurred with dispatch, and everything worked out very well. I have now set up autopay. I could have borrowed a bit more $. Sincerely, Brian McMillin, November 29, 2022."

Ryan Gibbs

"Jennifer and I had a great experience working with Craig Lewis. From start to finish, Craig was outstanding with communication and made sure we understood every detail along the way. He consistently ...Jennifer and I had a great experience working with Craig Lewis. From start to finish, Craig was outstanding with communication and made sure we understood every detail along the way. He consistently checked in with us, kept everything on track, and made sure everyone else involved was doing their part as well. The entire process felt smooth and well-managed because of his attention and dedication. We truly appreciated how involved and responsive he was throughout. We would absolutely recommend Craig to anyone looking for a reliable and professional."

Darlene Ortiz

"I had the joy of working with Tim Longtin on the purchase of our 2nd home. His professionalism proved impeccable through his honesty, genuine concern, and relentless hard work. He was extremely ...I had the joy of working with Tim Longtin on the purchase of our 2nd home. His professionalism proved impeccable through his honesty, genuine concern, and relentless hard work. He was extremely attentive to his clients needs and worked tirelessly to ensure a smooth process. He was prompt with all communications, no matter what the time of day. He was instrumental in providing much needed guidance throughout the mortgage process. It was a very smooth and seamless process thanks to his hard work. We were extremely pleased and impressed with his services and highly recommend him to everyone and anyone. I could not be more grateful. If you are unsure of who to work with on such an important decision, Tim Longtin will not let you down. He is truly someone who puts the client first. From our family to yours, he is HIGHLY recommended!"

Janet Fox

"I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to ...I would just want to say Drew was a star.He made the whole experience easy as pie.He was polite and professional and took all the time needed to answer my questions regarding the refi. I am happy to refer anyone looking for dependable company to check out Rocket Mortgage loans.Drew went the extra mile to make it happen.Thanks again for all you help.Highly recommended to all!"