Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 178 of 397
louis mahalik

"I think that this was my 2nd mortgage with Rocket Mortgage and with Dyllon at the helm everything went rather smoothly with his help especially since I am not a techy guy. Dyllon, from start to end ...I think that this was my 2nd mortgage with Rocket Mortgage and with Dyllon at the helm everything went rather smoothly with his help especially since I am not a techy guy. Dyllon, from start to end was patient, friendly and cheered me on encouraging me not to give up on creating an account with Rocket so that the loan process could begin. I would recommend Rocket to anyone providing Dyllon is the point person. Lou Mahalik"

Nicholas Arter

"Will provided truly outstanding customer service throughout our mortgage process. He was personable, professional, and consistently kept me up to date every step of the way. Whenever documents were ...Will provided truly outstanding customer service throughout our mortgage process. He was personable, professional, and consistently kept me up to date every step of the way. Whenever documents were missing, he clearly explained what was needed and why, which made the process smooth and stress-free. He followed through on everything he said he would do and made us feel confident the entire time. I highly recommend Will to anyone looking for a knowledgeable and reliable mortgage professional."

Marc Salzman

"I don't write reviews often, but Daniel Horvath deserves the recognition. This buyer had previously canceled an escrow, and to be honest, I was hesitant when I found out Rocket Mortgage was involved....I don't write reviews often, but Daniel Horvath deserves the recognition. This buyer had previously canceled an escrow, and to be honest, I was hesitant when I found out Rocket Mortgage was involved. I had worked with Rocket Mortgage in the past and had very little success, and I had told myself I would never work with them again. Daniel Horvath completely changed my opinion. From the very beginning, Daniel did everything he said he would do. He kept me informed throughout the entire mortgage process with outstanding communication and proactive updates. He assured me we would close on time, and he delivered exactly as promised. What impressed me most was that Daniel went above and beyond his role. When issues arose involving the selling agent, he stepped in, helped resolve the situation, and kept the transaction moving forward. His professionalism, responsiveness, and commitment to getting the deal closed made all the difference. Daniel Horvath is a tremendous asset to Rocket Mortgage. If I ever have another transaction involving Rocket Mortgage, Daniel is the only loan officer I would want to work with. He has earned my trust and completely changed my perception of the company."

Juanita McGary

"I can’t say enough about how Margherita took care of my situation with everything she was very patient with me and so friendly she bend over backwards to help me out and every step we took we got ...I can’t say enough about how Margherita took care of my situation with everything she was very patient with me and so friendly she bend over backwards to help me out and every step we took we got closer to the closing. Mrs. Howard went way beyond for me as I’m sure she does for everyone that she meets even over the phone. I can say that I I have made a friend. God bless you Margherita!"

Cesar Ruelas

"We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions ...We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions and concerns during the closing process and Alondra made herself available at very early and late times to help with any issues. She was able to beat any rate by other lenders and made sure I was happy with my options. You can tell she deeply cares about her customers and will continually go the extra mile even after you get into your home. Thank you !"

Michael Griffith

"Ed is skilled real estate professional that understands the value of an authentic customer experience in a market that is saturated with AI and call centers. I worked with Ed remotely to evaluate, ...Ed is skilled real estate professional that understands the value of an authentic customer experience in a market that is saturated with AI and call centers. I worked with Ed remotely to evaluate, negotiate, and execute two separate property refinance transactions. We spent several weeks deciding on exactly what direction we were going to go. Often, I would get sidetracked during the process with my kids and summer schedules and Ed would find helpful ways to reach out and keep us moving toward our goals. Sometimes we would have questions or be confused by some detail during the loan process - I could always call Ed and he would pick up as if on-call full time for this particular deal, it was truly remarkable and made us feel like we had an advocate the whole way through. Thank you Ed! Pleasure working with you!"

E Pierce

"Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to ...Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to multiple people and have nothing but great things to say."

Regina Hogan

"Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are ...Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are outstanding. He answered our questions promptly, even if we asked the same questions more than once. We are Rocket Mortgage clients forever because of people like Josh!"

Kimberly

"Darren was amazing. He was knowledgeable and worked with me to find the perfect. He worked with me to find the best options for my refinance. I would (and have) recommend Darren to anyone looking for ...Darren was amazing. He was knowledgeable and worked with me to find the perfect. He worked with me to find the best options for my refinance. I would (and have) recommend Darren to anyone looking for a mortgage loan. I cannot express enough what a phenomenal job Darren did."

Andy Oglesby

"Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket ...Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket re-fi that put me completely at ease with the process. Josh kept me in the loop, and got me comfortable with the Rocket Mortgage methodology, helping to answer any questions I had along the way about completing tasks and getting across the finish line. Later, when rates took a momentary dip, he reached out to me to see about another re-fi—which I had only just started thinking about—and which I wound up closing with him once more, saving me more than $500/month. One hundred percent recommend working with Josh!"