Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 181 of 373
Mario Torres III
Mario Torres III

Mario Torres III
Rocket Mortgage
12 Reviews
Edna Carmona

"I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and...I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and his team beat the other guys' offers, offering me the lowest interest rate & APR. For over a month he held my hand and guided me step by step so that I could close the loan on my terms despite several surprises from my prior mortgage lenders. Mario is the most persistent, respectful and empowering banker I know. Anyone would be fortunate to have his time & attention in the lending process."

Ricky Truong
Ricky Truong

Ricky Truong
Rocket Mortgage
12 Reviews
Ronit Rudra

"We are so glad Ricky was assigned to our loan. Being first time home buyers, it was a daunting process but Ricky was supportive, open and patient throughout and made us feel at ease by arming us with ...We are so glad Ricky was assigned to our loan. Being first time home buyers, it was a daunting process but Ricky was supportive, open and patient throughout and made us feel at ease by arming us with all the information needed to make informed decisions. Ricky went above and beyond in every aspect and we could not have asked for more. We could not recommend him enough and looking forward to working with him again."

Tim Ward
Tim Ward

Tim Ward
Rocket Mortgage
12 Reviews
Supriya De

"I am grateful to have had Tim and his team by my side for my first home purchase. He quickly evaluated the areas and items i needed help with and the one's i had covered and was there with information...I am grateful to have had Tim and his team by my side for my first home purchase. He quickly evaluated the areas and items i needed help with and the one's i had covered and was there with information and advice exactly where i needed and when i needed. He went beyond the norm to help make the timeline work. His advice and input is always on point and no matter if i reached out on email or text i knew he would get back to me and be of help. I do want to give a shout out to his team Hector Torres and others behind the scenes as well. Thank you !"

Rachel White
Rachel White

Rachel White
Rocket Mortgage
12 Reviews
Sue Bryson

"I have nothing but thanks and praise for Rachel! She was the most helpful person I have ever had the pleasure of talking to. I started with my bank to do this in January, I was approved and here we ...I have nothing but thanks and praise for Rachel! She was the most helpful person I have ever had the pleasure of talking to. I started with my bank to do this in January, I was approved and here we are at the end of March and through all this time now they upped my interest. I have had enough! I decided to call Rocket Mortgage and see what they could do. I am so glad I did! Rachel is the one I talked with and I am blown away by how knowledgeable she is . I am so glad I decided to go this route. Thank you Rachel and Rocket Mortgage!"

Chelsea Whitten
Chelsea Whitten

Chelsea Whitten
Rocket Mortgage
12 Reviews
Jose lainez

"Chelsea knows her trade, therefore; able to make the process easy, always on top of her commitments and hard worker, it seems she is all over the map and all types of hours to assist, commendable!! ...Chelsea knows her trade, therefore; able to make the process easy, always on top of her commitments and hard worker, it seems she is all over the map and all types of hours to assist, commendable!! Thank you so much for your great assistance!!!"

Kim Williams
Kim Williams

Kim Williams
Rocket Mortgage
12 Reviews
Pamela Iarussi

"On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of...On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of what I could borrow and how much my payment would be. We started the application that evening and here we are closing tomorrow on June 10th! I couldn’t be happier with the outstanding customer service provided by Kim. She was extremely knowledgeable, respectful of my time, and responsive to all of my questions in a timely fashion. She communicated with me every step of the way and went above and beyond to make the process so much easier. I highly recommend Kim and Rocket Loans for all of your mortgage and refinancing needs!"

Jeff Winship
Jeff Winship

Jeff Winship
Rocket Mortgage
12 Reviews
Mike Longlet

"Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and ...Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and he listened to our situation and we filled out and submitted a new mortgage app over the phone on a Friday night at 7pm. We got the clear to close within a couple of days. A truly seamless transaction. We felt not only was this outcome better than. We could have asked for but we felt truly taken care of. You don’t see that a lot in this industry but Jeff did it gracefully and skillfully. I 110% recommend Jeff."

Gina Alexander
Gina Alexander

Gina Alexander
Rocket Mortgage
11 Reviews
Joanna McKay

"Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so ...Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so professional with each and every part of our process. She was caring and compassionate and incredibly helpful. Every conversation was perfect and she actually made this process so much more exciting than I would think it would be. Gina is for sure a true asset to Rocket Mortgage!! (Now can you transfer her to Florida so we can be friends in real life?? LOL)."

Julian Alqastoma
Julian Alqastoma

Julian Alqastoma
Rocket Mortgage
11 Reviews
Danny Youmara

"Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the...Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the mortgage rules and regulations in a way that made sense, so I always felt like I knew what was going on. What's really cool about Julian is how much he cares about his clients. He went out of his way to find mortgage options that were just right for me and my financial situation. He paid attention to all the small details and kept me in the loop, which made the whole process super easy and stress-free. And the best part? I never felt like I was just another customer to him. He treated me like a real person and showed genuine care and respect. Julian isn't just smart about mortgages – he's also a great listener and really patient with all the questions I had. His friendly and positive attitude made talking to him a breeze. You can tell he wants to build relationships that last, and that's something I really appreciate. That’s why I posting my experience here, so that other people can see the quality of character and professionalism. In the busy world of banking and finding the right organization to trust with your financial needs, Julian's ability to be an expert while also being down-to-earth is really special. I'm really thankful for his help through the whole mortgage process, and I totally recommend him to anyone who wants a senior banker that goes above and beyond to make things amazing. With Julian on your side, navigating the mortgage world feels way less complicated and a lot more comfortable. A rarity in this day and age!"

Alex Aoun
Alex Aoun

Alex Aoun
Rocket Mortgage
11 Reviews
Renee Gray

"At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why ...At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why I hadn't tried Rocket Mortgage. I told her I didn't know anything about buying a home & that I felt like I was being taken advantage of. She grabbed her phone and called Alex. She gave him a brief explanation, handed the phone to me and within MINUTES I was provided with a pre-approval. I was overwhelmed w/gratitude and cried like a baby. Before the end of the day, Alex walked me through accessing & providing all documentation needed to possibly close on the home of my dreams. Alex was extremely knowledgeable, grounded, patient & personable. I trusted him instantly. He went above & beyond in ways I've never experienced. THANK YOU× INFINITY! Rocket Mortgage ROCKS!!"