Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 181 of 357
Steffany Pearson

"Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some ...Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some very creative ideas about my finances that ended up saving me over $1000 a month by paying off things that never would have occurred to me. She was always available to me whenever I had any questions. Cannot recommend her enough... she was a huge part of what made the entire refi experience so smooth and easy."

Bill Johnson

"Marty,I want to thank you for making every part of our loan go so well.from our first call to the closing each phase was professional and friendly.as a business owner of over 40 years I really ...Marty,I want to thank you for making every part of our loan go so well.from our first call to the closing each phase was professional and friendly.as a business owner of over 40 years I really appreciate this.all the best to you and everybody at Rocket Mortgage.Bill"

Leslie Anderson

"Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the ...Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the support line who got us back up and running. This was later in the evening and yet Jen still took the time to help us work through our issues. I couldn't have been happier with the assistance we received from Jen."

Michael McCandless

"Todd was superb on all levels! He is professional, knowledgeable, personable, and has your interest at heart. We could not have asked for a better guide through the process of a home refinance. We ...Todd was superb on all levels! He is professional, knowledgeable, personable, and has your interest at heart. We could not have asked for a better guide through the process of a home refinance. We would give him six stars if it were an option. Thanks for all your guidance and support Todd!"

Mathew Richardson

"Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I ...Well, I did an inquiry from Rocket Mortgage and was denied. A couple days past and received a call from Caroline. Let me first say she's amazing person and very good listener. She listened to me as I explained my situation and she wanted to help. Caroline started helping me with the approval process even though I was denied online, but she was able to come through and help me get the approval to purchase a house. She is outstanding with communication and people skills. Trust me when you think you don't stand a chance give Caroline a call, she works magic. I appreciate Caroline and highly recommend her especially when you are in a tough spot and don't think you can get approved. Caroline makes it happen and very experienced in this aspect. Can't thank here enough for her hard work."

Elba & Derek Goguen

"I can’t say enough great things about Mitch. The entirety of our home buying process was under tight deadlines and required some long nights to pull off. Mitch was always quick to respond, provided ...I can’t say enough great things about Mitch. The entirety of our home buying process was under tight deadlines and required some long nights to pull off. Mitch was always quick to respond, provided helpful advice, and was always someone we could rely on when we needed to move to the next step in the process. For example, at the very start we needed a preapproval letter from Rocket to submit our initial offer by end of day, and Mitch was answering our calls at 1030pm to get it done in time. Mitch was always a pleasure to talk to, as if I was calling a friend, and he took the time to get to know our family and delve into the house we were buying. (Mitch, come by for some bowling anytime!) I have already referred one colleague to Mitch and will continue to do so any chance I get. There were multiple times during our buying process where my wife, our agent, and I talked about how awesome Mitch is, especially compared to some of the folks working for competitors. Give this man a raise for his hard work, reliability, and dedication to getting things done!"

Cody Bettinger

"Ryan has been amazing ever step of the way. I first got in contact with him back in April 2026 when we were just kicking the idea around of selling our current house and purchasing a new one. He ...Ryan has been amazing ever step of the way. I first got in contact with him back in April 2026 when we were just kicking the idea around of selling our current house and purchasing a new one. He stayed engaged with me every step of the process and frequently followed up to see how things were going. We sold our house at the beginning of July and got an offer accepted on a new house within a day. He has kept me informed, up to date, and educated on what needed to be done and when, and it went unbelievably smooth! THIS MAN DESERVES A RAISE!"

Delma

"I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was ...I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was pretty quick. My only disappointment is with the last leg of the process. The whole thing should be electronic. To have to send out checks to the creditors when everything is electronic these days is a headache. Print statements somewhere. If I was less computer literate, it would have been a real headache. Otherwise, smooth process that helped me save some monthly income . I would recommend Chase."

Alison Thompson

"Patrick made the whole process very straight forward and easy. He explained how it would go, and it was exactly that. I found talking with Patrick very calming; he understood what I needed to do and ...Patrick made the whole process very straight forward and easy. He explained how it would go, and it was exactly that. I found talking with Patrick very calming; he understood what I needed to do and helped me accomplish that. I'm very grateful for the advice and help he gave me."

Fulvio Garcia

"I had an amazing experience with Rocket Mortgage! The team was professional transparent and truly cared about helping me find the best rate. they made the entire process smooth and stress free. they ...I had an amazing experience with Rocket Mortgage! The team was professional transparent and truly cared about helping me find the best rate. they made the entire process smooth and stress free. they were always available to answer any question I had thanks"