Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 185 of 397
JENNIFER CHILDERS

"Riley made the entire home loan process easy from start to finish. Everyone I spoke with was friendly, knowledgeable, and easy to work with. They kept me informed every step of the way through phone ...Riley made the entire home loan process easy from start to finish. Everyone I spoke with was friendly, knowledgeable, and easy to work with. They kept me informed every step of the way through phone calls, text messages, and emails, so I always knew what was happening with my loan. Their communication was excellent, and they were quick to answer any questions I had. What can often be a stressful process felt simple and straightforward because of their support and guidance. I would highly recommend Rocket Mortgage to anyone looking for a smooth and hassle-free mortgage experience."

Renae McGregor

"Bryce was extremely knowledgeable and super helpful with what I needed. He knew exactly how to help me refinance on a mobile home after a divorce. He was able to answer all of my questions and five ...Bryce was extremely knowledgeable and super helpful with what I needed. He knew exactly how to help me refinance on a mobile home after a divorce. He was able to answer all of my questions and five advice when I had little knowledge of what I needed to do. The whole experience was wonderful. He was there for questions I had throughout the loan process as well even though I’m sure he didn’t have to be. Wonderful experience!"

Joey Harris

"From the very first phone call I could tell Ross was educated and very good at his job. Not only was he professional but also considerate and helpful to my needs. He went above and beyond staying late...From the very first phone call I could tell Ross was educated and very good at his job. Not only was he professional but also considerate and helpful to my needs. He went above and beyond staying late to work with me and my work schedule. I’d recommend Ross to anyone."

Brenda Burnett

"I found Rachel was a person who honored her work and took pride in giving me knowledge and a constant status update of events. I truly believe this refi was the smoothest, easiest process I have ever ...I found Rachel was a person who honored her work and took pride in giving me knowledge and a constant status update of events. I truly believe this refi was the smoothest, easiest process I have ever done. Rachel was in constant communication w me giving that feeling of confidence and trust."

Cynthea Russo

"I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk ...I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk us through the process; she guided us the entire way, making what can be a confusing journey feel incredibly clear and manageable. We were on a time crunch, and although she didn't say it, I am confident she worked through the weekend to wrap it all up for us! What really stood out was her proactive communication. She was always ahead of us, anticipating our questions and letting us know about new options Rocket Mortgage offered before we even thought to ask. It was this level of care and attention that made us feel completely supported and confident in our decisions. Sara's professionalism and knowledge are truly top-notch. She was patient, thorough, and genuinely dedicated to helping us find the best solution for our needs. We are so grateful for her hard work and would highly recommend her to anyone looking to work with a loan expert who truly has their back. Thanks, Sara, for being so amazing!"

Sherry Callan

"I bought my first home at age 18, I am in my fifties now. I've had many home mortgages ( 3 currently ) With each mortgage came a different experience . This was by far the most pleasant stress ...I bought my first home at age 18, I am in my fifties now. I've had many home mortgages ( 3 currently ) With each mortgage came a different experience . This was by far the most pleasant stress free transaction to date. Charles did an outstanding job. Returned all calls , answered all questions with utmost proficiency. I never had a worry, I was in good hands. Thank you Charles"

Emily Kinkead

"Demetrius was outstanding. We switched mortgage companies after a bad experience with someone else and we were on a tight deadline as a result. I was concerned we were going to miss our escrow date if...Demetrius was outstanding. We switched mortgage companies after a bad experience with someone else and we were on a tight deadline as a result. I was concerned we were going to miss our escrow date if we made the switch but he reassured me that we had enough time and I'm so glad we trusted him. He was responsive to every text/call and did his part to get it done for us. Beyond his expertise, he's also friendly and personable. I wholeheartedly recommend Demetrius. Nothing about this process is fun or easy, but having someone who feels like they're genuinely on your side made it a lot less stressful. Even though I'm still sitting in my house in the middle of a sea of boxes, I wanted to prioritize putting this review up because he truly deserves it."

Claris Dickerson

"I need many more stars than a mere five to give Logan the rating he deserves. From our first conversation earlier this week to securing a complicated loan, Logan made this process an excellent ...I need many more stars than a mere five to give Logan the rating he deserves. From our first conversation earlier this week to securing a complicated loan, Logan made this process an excellent experience. He was available at 7 AM to answer my questions and then worked well into the evening hours to accommodate my work schedule. Logan's emails were always prompt and clear. When I needed help accessing my account, Logan secured an expert to address the problem immediately. Logan conversed with my accountant when I had difficulty sending the required documents. Logan's knowledge is comprehensive and thorough. I am also pleased with the Rocket incentives that Logan shared, which further convinced me to go with your company. The seller wanted the proof of funds document quickly, and Logan successfully provided what I needed. Give Logan a raise!"

Jesus Zevada

"I had the pleasure of using the services of Janet in my home buying process. Let me tell everyone that she rocks she made the whole process super easy and fast I was pre approved the same day I ...I had the pleasure of using the services of Janet in my home buying process. Let me tell everyone that she rocks she made the whole process super easy and fast I was pre approved the same day I started my process. Any time I would have a question she was just a phone call away, or a text away she was always so professional and diligent with everything. I can't express how happy I was with her help and I don't think we would of gotten our home so fast without her help."

Edna Carmona

"I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and...I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and his team beat the other guys' offers, offering me the lowest interest rate & APR. For over a month he held my hand and guided me step by step so that I could close the loan on my terms despite several surprises from my prior mortgage lenders. Mario is the most persistent, respectful and empowering banker I know. Anyone would be fortunate to have his time & attention in the lending process."