Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 187 of 373
Douglas Sukeena

"Just want to let anyone that is looking for a mortgage company that will provide the best service- rocket mortgage is the way to go. Robin took all our information on a Sunday afternoon and was so ...Just want to let anyone that is looking for a mortgage company that will provide the best service- rocket mortgage is the way to go. Robin took all our information on a Sunday afternoon and was so helpful. She made several recommendations and the process was started. Everyone along the closing process was very helpful and explained in detail the steps being processed. It was like working with family and the closing was completed in less than 2 weeks. Rocket Mortgage is the BEST!!!"

Steve Pogue

"Rocket Mortgage, what a gem you have with Richard Tuggle! A consummate professional who works tirelessly for his clients. I had the privilege of a weekend call with Richard to discuss to an ...Rocket Mortgage, what a gem you have with Richard Tuggle! A consummate professional who works tirelessly for his clients. I had the privilege of a weekend call with Richard to discuss to an opportunity for a pre-approval for a home loan. Not only did Richard get me a pre-approval letter, he connected me with Redfin! Within a 30 min conversation, I had a mortgage and realtor team and this team went to work! Redfin agent and app were fantastic, I found a home in 3 days and with Richard’s guidance closed in a month! If you need a mortgage banker, you need Richard!"

Tim Popely

"Serena was extremely helpful and attentive during the application process. She answered all of my questions promptly, professionally, and in a friendly manner. Unfortunately I was unable to get the ...Serena was extremely helpful and attentive during the application process. She answered all of my questions promptly, professionally, and in a friendly manner. Unfortunately I was unable to get the loan I wanted. Serena was very compassionate and empathetic to my situation and made me feel a little better in a bad situation. Because of Serena, I will contact Rocket Mortgage again should I decide to refinance in the future. Rocket Mortgage is lucky to have Serena as an employee."

Marinett Briellard

"I would definitely give Mr. West not only 5 stars but 10 stars.Mr. West worked so diligently with me and my husband in helping us get the documents needed; helping us navigate through the electronic ...I would definitely give Mr. West not only 5 stars but 10 stars.Mr. West worked so diligently with me and my husband in helping us get the documents needed; helping us navigate through the electronic process and working out ways to keep the refinance process moving. We appreciated his knowledge and the way he kept us in the loop about what was happening. We couldn't have done it without him. We were blessed to have him work with us."

Ken Koncelik

"I have had a number of loans through Rocket Mortgage. My finances are challenging since I own multiple properties some of them shared titles but not loans. Justin was able to correct underwriters a ...I have had a number of loans through Rocket Mortgage. My finances are challenging since I own multiple properties some of them shared titles but not loans. Justin was able to correct underwriters a number of times that they assumed incorrect positions. Also he helped upload a ton of my documents that I kept being asked to resubmit. Overall he made this easy it could have been a problem but this went quite well and If I do a loan with them again I hope I get Justin again. Thanks Justin. Should be 10 stars"

Aley Boswell-Lake

"Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as ...Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as enthusiastic, kind, and knowledgeable. Amy ensured that the process continued seamlessly in Malack's absence, making sure everything was on track and that I was well taken care of.I am so grateful for this dynamic duo. They shattered all the stereotypes and fears associated with buying a mortgage and fixing your credit score, making these daunting tasks feel like a myth! When you have people who genuinely care and love their job, it shows, and Amy exemplified this perfectly.Thank you, Amy, for your outstanding service and for making the experience so smooth and stress-free. Your dedication and passion are truly commendable!"

Jessica Carvalho

"DeVonta is amazing! He is very committed to going above and beyond. I was able to purchase my first home with his help. He made sure all of my questions were answered, he guided me and educated me ...DeVonta is amazing! He is very committed to going above and beyond. I was able to purchase my first home with his help. He made sure all of my questions were answered, he guided me and educated me from start to finish. He made, what i thought would be a difficult and stressful experience, a very pleasant one! He has great communication and made sure that everyone stayed informed every step of the way. I will definitely be referring my family and friends to him. Thank you again DeVonta!"

Cynthia Rodriguez

"We are in the early stages of searching for our first home couldn’t be more thankful to have Miranda’s help so far! I’ve been putting off starting the process because it seemed daunting and ...We are in the early stages of searching for our first home couldn’t be more thankful to have Miranda’s help so far! I’ve been putting off starting the process because it seemed daunting and overwhelming, however, during my initial call with Miranda, I felt reassured and excited because of her excellent service! She is incredibly knowledgeable and her commitment to providing us with the best experience is very evident. Her pleasant and uplifting personality is a bonus - she is just a joy to work with! Purchasing our first home has been a longtime dream of ours and we are confident that with Miranda’s help it will become a reality. Thank you, Miranda!"

Thomas Kersh

"Ali consistently finds a way to make things happen. Even after multiple attempts where an approach didn’t work out, he never loses sight of the end goal. What truly sets him apart is his ...Ali consistently finds a way to make things happen. Even after multiple attempts where an approach didn’t work out, he never loses sight of the end goal. What truly sets him apart is his follow‑through—months later, he reconnects, remembers the details of prior conversations, and brings a fresh perspective or alternative solution that ultimately delivers results. Ali is a stand‑up professional who is dependable, thoughtful, and genuinely committed to success."

Ursula P

"Perry has been the best part of this experience. It's stressful to go through the mortgage process but Perry was always there to answer questions, understand my concerns, and keep things moving ...Perry has been the best part of this experience. It's stressful to go through the mortgage process but Perry was always there to answer questions, understand my concerns, and keep things moving forward. He is friendly, professional, knowledgable, and seems to genuinely care about the client. He made himself available via text, email, and phone at times that worked for me. I can't say enough positive things about Perry as a Rocket Mortgage client agent."