Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 187 of 400
Dan Minella

"I’m happy to recommend Caleb Anderson at Rocket Mortgage. Caleb is extremely knowledgeable, responsive, and easy to work with, which makes the mortgage process feel far less stressful than it normally...I’m happy to recommend Caleb Anderson at Rocket Mortgage. Caleb is extremely knowledgeable, responsive, and easy to work with, which makes the mortgage process feel far less stressful than it normally is. He takes the time to explain options clearly, answers questions quickly, and makes sure you understand what makes the most sense for your specific situation rather than pushing a one size fits all solution. What really stands out about Caleb is his professionalism and follow through. He stays on top of every detail, communicates proactively, and keeps things moving so there are no surprises along the way. Whether you are buying a home, refinancing, or just exploring your options, Caleb is someone you can trust to give honest guidance and strong service from start to finish. I would confidently refer him to friends, family, or colleagues looking for a great mortgage partner."

Renee Gray

"At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why ...At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why I hadn't tried Rocket Mortgage. I told her I didn't know anything about buying a home & that I felt like I was being taken advantage of. She grabbed her phone and called Alex. She gave him a brief explanation, handed the phone to me and within MINUTES I was provided with a pre-approval. I was overwhelmed w/gratitude and cried like a baby. Before the end of the day, Alex walked me through accessing & providing all documentation needed to possibly close on the home of my dreams. Alex was extremely knowledgeable, grounded, patient & personable. I trusted him instantly. He went above & beyond in ways I've never experienced. THANK YOU× INFINITY! Rocket Mortgage ROCKS!!"

Richard Gordineer III

"In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage ...In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage insurance portion removed. I was put in touch with Lorina and after she listened to my concerns she asked if I minded if she put me on a brief hold because she wanted to look at a few things, I was looking to save about $50 a month so I agreed. In a very short time she came back on the line and said that after looking over my information she was not only positive she could save us the $50 a month that I had called about, but she in fact could do a refinance of my current mortgage, pay off some debts we had for 2 vehicles and credit cards and by doing that we would lower our monthly payments by over $1200 a month. Of course the first thing I wondered was how much money would we have to come up with out of pocket and she responded "ZERO". I told her I would have to discuss this with my wife and she assured me if either of us had any questions or concerns she would explain everything she was proposing and it would cost us nothing to consider it.............. bottom line is on September 16 2024 we closed on our new mortgage and are eternally grateful to Lorina for taking the time to see if it was at all possible to save us the $50 a month that I had called about, it's not often you receive a lot more then you are looking for, Thank You Lorina and the Rocket Mortgage Team....... Sincerely, Richard and Lynn Gordineer, Richlands NC"

Greg Clark

"Ryan was very helpful from the initial intake and talking through what I needed through the closing process. At each step he was able to give guidance and make sure that my process was moving ...Ryan was very helpful from the initial intake and talking through what I needed through the closing process. At each step he was able to give guidance and make sure that my process was moving forward. The app made taking care of my documents and requirements easily, and Ryan was there when I had any questions. I am very pleased with the process, the service and the people that I interacted with."

D S

"Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast"...Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast" and he's definitely "the closer." If he was assigned to handle your loan, you definitely lucked out."

Jeni Vanornum

"I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to...I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to respond, always available for updates, and lightning-fast in getting us a lender letter when we needed it. He not only kept me in the loop every step of the way, but also proactively reached out to the listing agent—a rare and impressive touch! The listing broker even told me that one of the deciding factors in choosing our offer (over four others!) was James’s outstanding communication and confidence in the loan process. He and his team closed the loan in under 17 days—which is practically superhero speed in today’s market. I’ll admit, I was initially hesitant about working with Rocket Mortgage, but after this experience, I can confidently say that as long as James and his team are involved, I’ll be thrilled to partner with them again."

Clifton McLamb

"This process has again been very seamless, starting with my contact with Yves. I definitely was not going to do another loan, but Yves put me at ease and convinced me right from the start to take out ...This process has again been very seamless, starting with my contact with Yves. I definitely was not going to do another loan, but Yves put me at ease and convinced me right from the start to take out a new loan. His professionalism and knowledge were greatly appreciated throughout this process. Thank you very much, Yves and Rocket Mortgage."

Toli Papachristopoulos

"Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. ...Here I was full of doubt and questions of how to go about getting started into buying a home. I stumbled upon Erick that with a sense of humor he assured me that things are not as bad as I thought. Well that was the best connection I have ever had with anyone especially online. All of a sudden here I was along side with a friend somehow that I wasn't planning of having, but here he was. What a relief when I had questions and he was always there to shed light in everything. Thanks to Erick's guidance and patience I Managed to undergo all aspects of the rocket mortgage facets and come out victorious in my own way that I had accomplished all tasks needed to become a new homeowner. All personnel was great, nut Erick proved to be above and beyond great to my eyes. He is my go to guy when things change and I need another advice in financing. I am sure Erick will always be the one to take care of what is needed to make everything perfect in the near future. Thank you Erick"

Steffany Pearson

"Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some ...Wow! Natalie was amazing during my whole refi process. She worked with me from application to closing, despite my technical issues in the beginning. She is very professional, patient and had some very creative ideas about my finances that ended up saving me over $1000 a month by paying off things that never would have occurred to me. She was always available to me whenever I had any questions. Cannot recommend her enough... she was a huge part of what made the entire refi experience so smooth and easy."

Matthew Jackson

"First of all, five stars is not even close to the number of stars this real person deserves. From my sincere heart, I have never had someone to treat me like family, in the loan arena, like she has. ...First of all, five stars is not even close to the number of stars this real person deserves. From my sincere heart, I have never had someone to treat me like family, in the loan arena, like she has. Shum is without a doubt, the best loan officer I have ever had the pleasure of working with. What she is, is an asset that cannot be replaced. Thanks for all you have done and will do in the future, to help Vet's like me."