Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 199 of 459
Audra Hill

"Zach was super easy to work with and was quick with answering my questions and supplying the information that I needed. We were able to close on time and with no issues. Thank you"

Pamela Grooms

"Alex was very kind and understanding regarding my needs for a loan. He talked me through the various steps needed to initiate the loan and was very helpful and informative without being arrogant or ...Alex was very kind and understanding regarding my needs for a loan. He talked me through the various steps needed to initiate the loan and was very helpful and informative without being arrogant or condescending. He kept me posted about the loan process and called to congratulate me when it was closed. Very friendly and professional!!!"

Jonathan Vielman

"Knowledand very helpful made the refinance process super easy and stress free. 5 stars!!!!!!!"

Don Davis

"SERENA goes the extra mile to make sure your satisfied and happy with your loan. Was great doing business with Serena and look forward to doing business with her in the near future..."

Andrew Alvey

"Amy worked to find us a loan that is saving us 13,000 a year. She helped us get the My Rocket Mortgage app up and running, which is a great tool. Closing tomorrow, super excited! Thanks for all your...Amy worked to find us a loan that is saving us 13,000 a year. She helped us get the My Rocket Mortgage app up and running, which is a great tool. Closing tomorrow, super excited! Thanks for all your help Amy 😊"

Debbie Human

"Even when he was busy on another call, I could count on him to return my voicemails! Most of the doccuments had to be sent via UPS, but he made sure that everything was accurate and sent to the right ...Even when he was busy on another call, I could count on him to return my voicemails! Most of the doccuments had to be sent via UPS, but he made sure that everything was accurate and sent to the right department."

Shannon Onsted

"Working with Alex was a pure joy. He is all the things you would expect from a Rock employee, knowledgeable, friendly, respectful, accommodating, courteous. Alex went above and beyond his job ...Working with Alex was a pure joy. He is all the things you would expect from a Rock employee, knowledgeable, friendly, respectful, accommodating, courteous. Alex went above and beyond his job description. I was scheduled for a total knee replacement in the middle of all paperwork. He made sure I understood everything and respected the fact that I was and am on pain medication. He worked with me to get what we needed completed. On top of that, he sent me a beautiful throw blanket, candle and body cream. It is another example of how he went above and beyond. I would recommend him to anyone and would look forward to working with him again."

Chaneé Roby

"Customer service is top notch! Amanda cares about her clients. Her knowledge and hard work supersedes the competition in every way. Thank you Amanda!"

Michael Joseph

"Working with Shane was great. He made me feel comfortable. He answered all my questions and was very helpful on getting me to understand why things are the way they are. Made my experience pain free"

Leisda Irasel

"Having Tracie as my loan specialist as a first time homebuyer really gave me a peace of mind knowing I could call anytime and have answers to my questions and whatever she didn’t know I’d get answers...Having Tracie as my loan specialist as a first time homebuyer really gave me a peace of mind knowing I could call anytime and have answers to my questions and whatever she didn’t know I’d get answers from her the same day. My case was a bit more complicated having worked from home and getting a new job but Tracie helped me fill out the application explaining everything and the approval was so fast I really am impressed. Thank you so much for your patience and persistence to help me close my loan on time."