Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 199 of 373
Marilyn Palmer

"AB was wonderful to work with to refinance my current mortgage and consolidate some high interest debt. This saved me money both short and long term. The entire process was was quick and easy and all ...AB was wonderful to work with to refinance my current mortgage and consolidate some high interest debt. This saved me money both short and long term. The entire process was was quick and easy and all my questions were thoroughly answered. Appreciate the team at Rocket Mortgage for always having my best interests."

Brad Bokoski

"Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of ...Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of urgency in moving forward - just like a rocket - fast, efficient and focused on the destination. Rafael is highly professional and at the same time very congenial. I enjoyed working with him and am recommending him and Rocket to friends and family."

Yves Gacinya

"I had an excellent experience working with Rocket Mortgage, especially Kevin. He was incredibly professional, responsive, and truly on top of everything throughout the entire process. No matter the ...I had an excellent experience working with Rocket Mortgage, especially Kevin. He was incredibly professional, responsive, and truly on top of everything throughout the entire process. No matter the time—day, night, weekends, or even holidays—he was always available to answer any questions and provide clear guidance. Kevin made what can be a stressful process feel smooth and manageable. Highly recommend working with him!"

Stacy Wilson

"It's been a while since we've bought a house, and we weren't sure where to turn for our lending needs. So we tried Rocket Mortgage, and our expectations were instantly met and then quickly exceeded. ...It's been a while since we've bought a house, and we weren't sure where to turn for our lending needs. So we tried Rocket Mortgage, and our expectations were instantly met and then quickly exceeded. Chris was amazing, start to finish. We never felt like we were asking a dumb question, as she always took the time to answer and explain things thoroughly. Her industry knowledge and expertise were very apparent as we navigated the many twists, turns and potholes in the process. And maybe most importantly. we never felt like we were just another transaction to her, but rather that she genuinely cared about our situation and helping us to meet our goals. It's that human element of asking how we're doing, encouraging us when there were setbacks, and cel ebrating with us when there were triumphs. At any time of day, Chris was constantly going above and beyond to ensure every little detail was being handled perfectly, and that there would be no surprises. She made this entire process more enjoyable than we could have ever imagined. We were certainly not the easiest buyers, with our own unique set of challenges and indecisiveness, but she solved for each and every obstacle with kindness and patience. We can confidently and happily now consider Chris both a friend and a lender for life."

Anne Grace

"What an amazing experience! I did not expect how warm, friendly and comfortable Peter was. Yet, this young man was professional and knowledgeble throughout. One more thing was his patience. Peter was...What an amazing experience! I did not expect how warm, friendly and comfortable Peter was. Yet, this young man was professional and knowledgeble throughout. One more thing was his patience. Peter was so calm and patient, even though I missed his calls and had a hard time finding my documents. He never pushed or rushed me. It was such a pleasant experience working with him. We are first time house buyers, and we want to work with him for as long as possible. Thank you Peter, and thank you Rocket Mortgage for giving us this wonderful opportunity to work with Peter. - Debra Andrew"

Janice Holland

"When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me...When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me thousands of dollars in less than a month. I would highly recommend him."

Wendy Parkinson

"Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to ...Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to creating the best home loan experience came through in her positive energy and attentiveness to my needs. I highly recommend using Rocket Mortgage – like Chase, everyone I came in touch with had these same qualities, along with a unquestionable passion for what they do."

cherish Rodriguez

"Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there ...Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was unavailable, but she left me in excellent hands. Maybe the whole Rocket team is like this? All I know, is that Alyssa is a superstar at this and I would not hesitate to use her or refer anyone to her."

Susana Lopez

"Working with Christhyna Chankheo was an outstanding experience from start to finish. She was not only incredibly responsive and efficient, but also genuinely kind, friendly, and easy to work with ...Working with Christhyna Chankheo was an outstanding experience from start to finish. She was not only incredibly responsive and efficient, but also genuinely kind, friendly, and easy to work with throughout the entire process. She always took the time to answer questions quickly and made sure every detail was handled smoothly, which helped make the experience far less stressful. She kept me fully informed every step of the way and maintained consistent, proactive communication with all parties involved, especially the agent, so everyone stayed on the same page at all times. Christhyna’s professionalism, reliability, and warm personality truly set her apart. I would highly recommend her to anyone looking for a knowledgeable, dependable, and personable lender."

Norm VanNostrand

"The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and...The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none. Our first contact with Rocket Mortgage was to simply inquire about a loan and to see if Rocket Mortgage could help us. We had talked to 5 banks locally and without doing anything other than having a brief phone conversation with me, told me there would be no way they would make a loan or that it would be conditional on us selling our previous home. Keira and I talked for about 10 minutes she asked me to apply and see what could be done. After we went through the initial application and she told she would see what was available and call me back later that afternoon at a set time. She did just that and took the time to explain the type of loan, the process that Rocket Mortgage would follow and how to set up our Rocket Mortgage.com account so that we could file all the required paper work. I spent the better part of an hour on the phone with her and she answered every question and addressed every concern I had. It was like that every time we talked, if there was a need for a return phone call, she would say can I call about (insert time) and every time she called back usually before the time she told me. I would not hesitate to refer anyone to Keira and share my experiences with them. "