Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 201 of 374
Jim Champlin

"Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave ...Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave me information but in a dispassionate manner. Thank you, Mackenzie. I am happy to be with Rocket Mortgage but also happy Mackenzie is."

Brian I

"I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal ...I just wanted to take a moment to personally thank you for the incredible job you did getting these kids through their loan and all the way to the closing table. You were absolutely phenomenal throughout this entire process. Your hard work, communication, patience, and dedication truly made a difference. Because of you, they were able to achieve something huge and make their dream of homeownership a reality. It is always refreshing to work with a loan officer who genuinely cares about the people involved and does whatever it takes to get the job done. You went above and beyond, and I hope you know how much that was appreciated—not only by them, but by me as well. You are amazing at what you do, Tricia, and I would be proud to work with you again anytime. Thank you for making this such a great experience and for helping these kids start such an exciting new chapter in their lives. You truly helped make a dream come true. Thank you again!"

Adriana Bugarin

"Working with my Senior Banker Michael at Rocket Mortgage was a great experience from start to finish. He was always friendly, responsive, and knowledgeable, and he never hesitated to track down ...Working with my Senior Banker Michael at Rocket Mortgage was a great experience from start to finish. He was always friendly, responsive, and knowledgeable, and he never hesitated to track down information or get answers to my questions. My refinance took some time, but throughout the process he kept me informed and made sure I understood exactly where things stood and what to expect next. I always felt supported and never felt like I was navigating the process alone. I really appreciated his professionalism and would happily recommend him to anyone considering a refinance."

R M

"Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a...Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a point... In my opinion there should be more better communication among different teams, within Rocket mortgage company."

Sherry Littrell

"Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They ...Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They do not give agent phone numbers just fill out a form and ask for information. I have emailed all week no answers. I talked to Michelle at Coldwell Banker and asked her to see if she could refer him to an agent near there like in Talequah. The if he comes back this direction I would be happy to assist him again. But I have emailed the agent on 2 of the ones he wanted to see from Centry 21 and no answers. I did have a phone number and email for that angent. He did not return calls or emails. So I think he would get better service there if he were with a local realtor. Sherry"

Zoraida Rivera

"Steven is extremely professional. He pays special attention to details and answered all my questions promptly. He guided me through the entire process from start to finish, making me feel confident on...Steven is extremely professional. He pays special attention to details and answered all my questions promptly. He guided me through the entire process from start to finish, making me feel confident on my decisions. Steven was an excellent point of contact on every aspect of the process. He helped me acquiring my previous home, so I contacted him again when it was time to buy a new one. Would do it again without hesitation. If you're looking to buy, Steven is your guy!"

Eugene Vallejo

"Moses Montoya, is the professional that I would hope to be able to work on any program or project with. He was professional and respectful. Through the process of buying a home he was efficiently able...Moses Montoya, is the professional that I would hope to be able to work on any program or project with. He was professional and respectful. Through the process of buying a home he was efficiently able to provide all the necessary information at any time. I hope his team members and company know how good they got it to have Moses on their side."

55618285

"We recently had the pleasure of working with Joseph Neville from Rocket Mortgage for our 2nd Mortgage. He was so great to work with. He was knowledgeable, professional, personable, patient and ...We recently had the pleasure of working with Joseph Neville from Rocket Mortgage for our 2nd Mortgage. He was so great to work with. He was knowledgeable, professional, personable, patient and friendly. He guided us through the entire process and made sure that we had everything we needed. He was informative and answered all of our questions even when we had asked the same question a couple of times. Working with Joseph was more like working with a friend. I would highly recommend Rocket Mortgage because of our experience with Joseph. Thank you again Joseph. Looking forward to our closing today. God's blessings to you and your family."

Paul Schold

"Refinancing my home was an anxious decision for me. I wasn't sure if it was right for me. I called to find out and reached Michael. Such an excellent experience with him. He was so patient with me, no...Refinancing my home was an anxious decision for me. I wasn't sure if it was right for me. I called to find out and reached Michael. Such an excellent experience with him. He was so patient with me, no pressure, and answered any question I had. He convinced me that my decision to refinance was good choice for me. He gave so much time to me guiding me through steps to make refinancing easy and possible without it being stressful. He and other professionals at Rocket stayed with me through to closure to ensure the process would be properly executed and easy. He’s a kind man and cares about clients. Anyone considering home equity loans/refinance would do good to contact Rocket and ask for Michael to start your journey. Truly educational and professional help in achieving the refinance process. I’m happy he was there to help me."

Sue Pisanelli

"Matthew Parker was a great hand holder for me. He guided me thru the process with skill and ingenuity to find a successful path to helping solve my financial questions. When I was ready to give up ...Matthew Parker was a great hand holder for me. He guided me thru the process with skill and ingenuity to find a successful path to helping solve my financial questions. When I was ready to give up and said, " Is this really going to work?". The mortgage came through and things are better. Thank you Matthew Parker!!"