Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 201 of 400
Devona Sims

"I had the pleasure of working with Donald Fountain from Rocket Mortgage for my refinance, and I couldn't be more impressed with the level of service and professionalism he provided. From the very ...I had the pleasure of working with Donald Fountain from Rocket Mortgage for my refinance, and I couldn't be more impressed with the level of service and professionalism he provided. From the very beginning, Donald took the time to clearly explain all the numbers and details, ensuring that I fully understood every part of the process. His communication was consistent and reassuring—he kept me informed every step of the way, which made the entire experience smooth and stress-free. When unexpected issues came up, Donald didn’t miss a beat. He was quick to assist and ensured any concerns were addressed and resolved promptly. Thanks to his expertise and dedication, the refinance process was seamless. I truly appreciate the time and care Donald put into helping me, and I would absolutely work with him again for any future mortgage needs. I highly recommend him to anyone looking for a knowledgeable, reliable, and supportive loan expert!"

Tmrhodes Rhodes

"Mr. Nores is awesome! He explain every thing so clearly. He walk with me every step of my process, and it was the right decision for what I needed. I will always remember how he really help me. Best ...Mr. Nores is awesome! He explain every thing so clearly. He walk with me every step of my process, and it was the right decision for what I needed. I will always remember how he really help me. Best thing I could have done for me and my family. Again thank you sir."

Irmina Macababbad

"I'm so grateful to Kenneth for helping me to get my loan w/ Rocket Mortgage. He did everything for me to get my loan so easy. I told him that I don't wanna pay my appraisal & $500.00 deposit w/c ...I'm so grateful to Kenneth for helping me to get my loan w/ Rocket Mortgage. He did everything for me to get my loan so easy. I told him that I don't wanna pay my appraisal & $500.00 deposit w/c Rocket Mortgage requires you before they can process your loan. He did it for me w/o paying the appraisal & $500.00 deposit first. He did it so fast to process my papers. I highly appreciate what he did for me to get approved w/a low interest rate from Rocket Mortgage. I highly recommend Kenneth Glaze to everyone who wants to refi their house. Thank you so much Kenneth Glaze. I'm so happy w/ my refi loan w/ Rocket Mortgage Mortgage. God Bless."

Arthur Wells

"My wife and I was so very lucky have David as our RIFI agent. Rocket Morgage is also very fortunate to have such a dedicated agent that always responds to every call or text. He follows up on every ...My wife and I was so very lucky have David as our RIFI agent. Rocket Morgage is also very fortunate to have such a dedicated agent that always responds to every call or text. He follows up on every detail even after business hours. His knowledge, experience and people skills are the best. He made our family feel like we were one of his best customers and treated us with great respect. He guided us through the entire process up to the closing. We will be forever grateful for his support. David is more than an agent he's now a friend. Arthur and Candace Wells of Hollywood,Florida."

celis murillo

"We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of...We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her support, patience, and dedication made a potentially stressful experience feel manageable and even enjoyable. We’re so grateful for her guidance and would highly recommend her to anyone navigating the home loan process."

Julia Muhammad

"Enjoyed working with James who really helped make this refi work out for us as opposed to others who turned us down and offered no other options. James was helpful, diligent and easy to work with ...Enjoyed working with James who really helped make this refi work out for us as opposed to others who turned us down and offered no other options. James was helpful, diligent and easy to work with through this whole process. I will be highly recommending him to anyone else looking to refi as well. Thank you, James!"

Jennifer Gorman

"Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a ...Philip was great! Even though I was not able to refinance at this time, he was thorough in his explanation of why. He was very patient and answered all questions. He is very knowledgeable and is a great asset to the Rocket Mortgage family."

Mary Essie Muhvich

"Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed ...Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed every T and dotted every I! Based on my past experiences-I was surprised my loan was done so quick and seamless! No pressure and no stress…before I knew it- I was clear to close!"

Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Cortnie C

"Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, ...Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, assimilates to your personality, can explain things in myriad ways for understanding, and made me felt as if we have been friends for years. He had my back for the entire loan process and proved that he still has it, even after the fact. He never spammed or solicited for a review like some of the other agents at Rocket Mortgage did, but in fact, I requested a link to leave him this review because his customer service and professionalism deserve to be publicly appreciated. Thank you Nathaniel, don't forget to get out of your work seat from time to time. -J"