Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 201 of 356
Curtis Junto AlRio

"Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the...Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the process of buying my first home. Cesar was always there to help me out. I can recall one occasion when I reached out via email on a Sunday afternoon to inquire about funding issues on a house prospect. I expected that he’d respond sometime on Monday. He responded within 15 minutes. I felt bad about it because everyone needs a break from work, but I was also very impressed. Moreover, he’d always make time to help me out when something came up despite having a very busy schedule that often leads into the late evening. Cesar always explained complicated issues in a way that made sense. I feel like I’m a more educated home buyer having listened to him. He always under-promised and over-delivered. That being said, he’ll let you know if it will work out, or not, to purchase a specific home. He worked well with my Real Estate Agent, and got me into my first home. I’m happy to say that Cesar bought his first home around the same time I bought mine, and I wish him well! I would certainly ask for Cesar by name for any future real estate purchases. :-)"

Michael G

"Maisee was awesome! I remembered when I called rocket just to ask a few questions, it was Maisee that answered the call. I was inquiring about my HELOAN and seeing it was beneficial to refinance it ...Maisee was awesome! I remembered when I called rocket just to ask a few questions, it was Maisee that answered the call. I was inquiring about my HELOAN and seeing it was beneficial to refinance it to a lower term. She gave me two different scenarios and we agreed upon reducing my current 20 year loan to a 10 year loan. She saved me approximately seven years of my loan. If anybody gets a chance to work with her, you will not be disappointed. A+.!"

Deb Hodkinson

"Aaron was great to work with, reaching out weekly while we were only looking and then almost daily once we found our new home. Aaron gave detailed explanations at every step and always took every ...Aaron was great to work with, reaching out weekly while we were only looking and then almost daily once we found our new home. Aaron gave detailed explanations at every step and always took every call or returned quickly to answer all our questions. We felt very secure in the process with Aaron's help. Our realtor was even very impressed with Aaron's level of attention and assistance."

Margaret Murphy-Webb

"There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah ...There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah worked with me to have it rectified. No matter how frustrated I was, Zarinah lifted me with her good cheer and positive we will make it happen attitude. I am forever grateful and will refer her and Rocket to anyone I know mortgage shopping. Thank you to the entire Rocket Team!"

Ralph Alcantar

"Macy was awesome and quickly follow-up and communicated the process for a on time loan closing. I’ve dealt with numerous mortgage companies over the years and Macy is truly an asset to Rocket Mortgage...Macy was awesome and quickly follow-up and communicated the process for a on time loan closing. I’ve dealt with numerous mortgage companies over the years and Macy is truly an asset to Rocket Mortgage amazing loan process."

Juan .M

"If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel ...If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel turned what is usually a high-stress ordeal into a seamless, transparent, and even enjoyable experience. From our very first introductory call, it was clear that Manuel isn’t just looking to "close a deal"—he is genuinely invested in his clients' long-term financial health. He took the time to walk me through every possible scenario, explaining the pros and cons of different loan products with a level of patience that you rarely find in the mortgage industry. Here is why I highly recommend Manuel: • Exceptional Communication: I never had to wonder where we were in the process. Manuel provided proactive updates and was incredibly responsive. Whether it was a quick text or a detailed email, he was always there to answer my questions, no matter how small. • Deep Market Expertise: Manuel has an encyclopedic knowledge of Rocket Mortgage’s offerings. He managed to secure a rate and structure that other lenders simply couldn't match. • Speed and Efficiency: We were on a tight timeline to close, and Manuel moved mountains to make it happen. His coordination with the underwriting and processing teams was flawless, ensuring that everything stayed on track without a single hiccup. • Integrity and Trust: At no point did I feel pressured. Manuel is a straight shooter who values honesty above all else. He was transparent about costs from day one, so there were no "surprises" at the closing table. Rocket Mortgage is lucky to have an asset like Manuel Ortega. If you are looking for someone who is professional, empathetic, and a master of their craft, look no further. Whether you are a first-time homebuyer or a seasoned investor, Manny is the person you want in your corner. Thank you, Manny, for helping me get into my dream home. I will be recommending you to all my friends and family!"

arthuro abanilla

"When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit ...When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit high, but we expected that, as our credit rating weren't that high. 3 months later, no credit debt! Karla reached out and asked if I'd be interested in a 2nd refi. My 1st impulse was NO. But Karla asked if we'd be interested if she could get my interest rate down to 6%, from 7.5%... Karla and Rocket Mortgage made it EASY!!! I'm so glad she reached out. Much of the necessary paperwork, they used from the first refi. Closing was done online, and we're saving $180 a month in mortgage payments. It's hilarious now... banks and lenders keep emailing and calling us now ... THANK YOU!"

Dlc Xtna

"As a first time home buyer my personal experience with Raúl Osete was beyond GREAT! I truly recommend him since he guided us thru the entire process and we never felt left alone! The whole Rocket ...As a first time home buyer my personal experience with Raúl Osete was beyond GREAT! I truly recommend him since he guided us thru the entire process and we never felt left alone! The whole Rocket Mortgage team was incredible but a HUGE shout out to Raul! Truly grateful to him, he was always available for us in the best way and cleared out all our doubts. Made us feel extremely comfortable with his service. Makes possible the impossible! My husband and I would choose him again if had to! Don’t hesitate, if you’re in his hands you’re in the best hands! Thank you RAUL you are THE BEST! 5 out of 5 stars! Thank you Rocket Mortgage!"

Mark Dawson

"Victor was so nice to work with and made everything as simple and easy as possible and ive been thru this process more than once and the experience with Victor was the fastest, easiest and best so ...Victor was so nice to work with and made everything as simple and easy as possible and ive been thru this process more than once and the experience with Victor was the fastest, easiest and best so far. Top Brass AAA+++"

Josephine Heinlein

"I couldn't have asked for a more qualified person to assist me with the loan process. Amelia was knowledgeable, friendly, prompt, and did exactly what whe promised to do in a more-than-timely way! I ...I couldn't have asked for a more qualified person to assist me with the loan process. Amelia was knowledgeable, friendly, prompt, and did exactly what whe promised to do in a more-than-timely way! I really enjoyed working with her, and highly recommend her to anyone else embarking on any kind of mortgage approval process!"