Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 201 of 464
Don Davis

"SERENA goes the extra mile to make sure your satisfied and happy with your loan. Was great doing business with Serena and look forward to doing business with her in the near future..."

Andy Howell

"Kim has been on it since day one. Exceptional service no matter the problem, Kim can solve it. I’ve even had trouble with items throughout the process on transactions and Kim was always just a call ...Kim has been on it since day one. Exceptional service no matter the problem, Kim can solve it. I’ve even had trouble with items throughout the process on transactions and Kim was always just a call away and helped me resolve the issue with in minutes or by the end of the call. Her 100% drive and initiative attitude makes you feel like a priority and is hands down the best A.R.M that Rocket Mortgage has. I can’t wait to work on my next deal with Kim, I was so lucky to work with her on the first go around, she makes a not so standard transaction seamless and smooth. Thank you Kim for making my Rocket Mortgage experience top tier, you are the BEST!"

Andrew Alvey

"Amy worked to find us a loan that is saving us 13,000 a year. She helped us get the My Rocket Mortgage app up and running, which is a great tool. Closing tomorrow, super excited! Thanks for all your...Amy worked to find us a loan that is saving us 13,000 a year. She helped us get the My Rocket Mortgage app up and running, which is a great tool. Closing tomorrow, super excited! Thanks for all your help Amy 😊"

Raynette Wright

"Rocket Mortgage is awesome because of their people. I thoroughly enjoyed working with Isaac. He was responsive, knowledgeable, friendly, and all-around terrific. He really cared about our experience."

Debbie Human

"Even when he was busy on another call, I could count on him to return my voicemails! Most of the doccuments had to be sent via UPS, but he made sure that everything was accurate and sent to the right ...Even when he was busy on another call, I could count on him to return my voicemails! Most of the doccuments had to be sent via UPS, but he made sure that everything was accurate and sent to the right department."

Cherry Raborn

"I don’t even know where to begin. Sherri has been absolutely fantastic only a month ago I knew absolutely nothing about buying a home or where to start and she basically held my hand the entire way ...I don’t even know where to begin. Sherri has been absolutely fantastic only a month ago I knew absolutely nothing about buying a home or where to start and she basically held my hand the entire way showing me how to get the proper documentation I needed. How to navigate the multiple cites. And so much more. She is so undeniably patient and talented at her job taking her customer service to a entire new level. She truely is a diamond among her company and deserves whatever revenue comes her way without a doubt. If I could give her 100/10 stars I would I couldn’t have asked for anything more with what service she has provided me and the knowledge she has gifted me along the way. I feel comfortable now and confident with all the educated choices I am in buying a home and she has been a wonderful support. If you need someone to get stuff done she is absolutely the one to call! Never hesitate if she is available to help you definitely take the help and offer.again she is absolutely amazing and just outshines everyone who I have talked to in this process. 100/10 I would DEFINITELY RECOMMEND. And if I end up buying another house down the road I hope she’s there to guide me through this process once again!"

Shannon Onsted

"Working with Alex was a pure joy. He is all the things you would expect from a Rock employee, knowledgeable, friendly, respectful, accommodating, courteous. Alex went above and beyond his job ...Working with Alex was a pure joy. He is all the things you would expect from a Rock employee, knowledgeable, friendly, respectful, accommodating, courteous. Alex went above and beyond his job description. I was scheduled for a total knee replacement in the middle of all paperwork. He made sure I understood everything and respected the fact that I was and am on pain medication. He worked with me to get what we needed completed. On top of that, he sent me a beautiful throw blanket, candle and body cream. It is another example of how he went above and beyond. I would recommend him to anyone and would look forward to working with him again."

Chaneé Roby

"Customer service is top notch! Amanda cares about her clients. Her knowledge and hard work supersedes the competition in every way. Thank you Amanda!"

Jeff Badley
Jeff Badley

Jeff Badley

Rocket Mortgage
10 Reviews
Jeff Holmes

"Jeff Badley goes above and beyond for all of my clients with great integrity and timeliness in his communication."

Devin Halverson

"Jacob and I got connected at random through a mutual client/ referral from Rocket. I’d have to say I hit the jackpot with Jacob being the LO on this file. He has gone above and beyond through the ...Jacob and I got connected at random through a mutual client/ referral from Rocket. I’d have to say I hit the jackpot with Jacob being the LO on this file. He has gone above and beyond through the entirety of our transaction. His communication skills and follow up with has been phenomenal. His effective communication in keeping me and my team updated has been invaluable. Hope to work with him again in the future."