Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 224 of 390
tomas rivera soto

"Stephanie did a great job helping us complete the closing process at a very quick pace. Thanks to the great tools developed by Rocket, we continue to be impressed with how the bar has been set so ...Stephanie did a great job helping us complete the closing process at a very quick pace. Thanks to the great tools developed by Rocket, we continue to be impressed with how the bar has been set so high that it's difficult for others to compare. Stephanie is certainly part of that success story representing the enterprise very well. Keep up the great work!"

Robin T

"The communication from Joshua was superior. He was available via phone call or text and was able to answer any and all questions. This was a huge decision for me and having Joshua share his wisdom ...The communication from Joshua was superior. He was available via phone call or text and was able to answer any and all questions. This was a huge decision for me and having Joshua share his wisdom and guidance was priceless. Thank you!"

Christine Mallard

"I would definitely give him more than five stars if it allowed. I have never worked with anyone like him before. I do believe my original call was placed on a Friday night at 8 o’clock. I did not ...I would definitely give him more than five stars if it allowed. I have never worked with anyone like him before. I do believe my original call was placed on a Friday night at 8 o’clock. I did not expect to hear back from anyone that evening. He returned my call. We talked for about an hour and a half with him assuring me that he would make this work out. He was available to me at all times he actually sent me a contact every time I called. He was there and answered all of my questions. He did not lie he walked me every step of the way I felt a comfort with him like he truly cared about what was best for me and my needs. So if you are in need of an excellent banker/refinance he will get the job done. He is your guy. like him before. He actually returned my call on a Sunday evening when I started my process he spent about an hour and a half on the phone with me making me feel comfortable secure and letting me know that he would answer any questions that I had and work with me every step of the way. He had me as a contact and was available anytime that I needed him."

Danielle Pillion

"I wanted to take a moment to share my sincere appreciation for Michelle Norman, who recently assisted me as my loan assumption officer. From the very beginning, Michelle demonstrated remarkable ...I wanted to take a moment to share my sincere appreciation for Michelle Norman, who recently assisted me as my loan assumption officer. From the very beginning, Michelle demonstrated remarkable patience and took the time to thoroughly explain every detail of the mortgage assumption process. Her clear and detailed responses to all my inquiries gave me great confidence throughout the process. Michelle was always quick to respond, and her communication was both professional and compassionate. She personally spoke with me on the phone and showed genuine respect. Her dedication made me feel that my loan was truly in good hands. Her support made a significant difference in making this experience as stress-free as possible. Thank you for having such a dedicated and thoughtful professional on your team."

Peggy Lamb

"I truly appreciated Kyle's help with the whole process! He was professional - he definitely was knowledgeable about the whole process but he was, equally important to me, very patient, kind, and ...I truly appreciated Kyle's help with the whole process! He was professional - he definitely was knowledgeable about the whole process but he was, equally important to me, very patient, kind, and helpful! He helped me cross the bridge from traditional to online financing, of which I was rather skeptical. Thanks so much, Kyle!"

Kathleen Roll Bartlett

"Jacob was awesome during the entire home buying process. He was very attentive and seemed to always be available. Jacob was ready to close the loan quicker than expected and everything was smooth ...Jacob was awesome during the entire home buying process. He was very attentive and seemed to always be available. Jacob was ready to close the loan quicker than expected and everything was smooth sailing. I would highly recommend Jacob and Rocket Mortgage!"

Carito Eguia-Achu

"Sergio is great, very professional, sharp always go beyond his job responsibilities to assist his clients, including me. He is very knowledgeable about his industry. Very honest and courteous person. ...Sergio is great, very professional, sharp always go beyond his job responsibilities to assist his clients, including me. He is very knowledgeable about his industry. Very honest and courteous person. I higly recommend Sergio for any assistance you may need."

Brandon Stroud

"Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good ...Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good end-to-end solution for my financial needs. A++++++++++++"

Cathy Moody

"Jonathan was very attentive to our questions and always helpful whenever I had concerns. He was professional and understanding throughout the process. The timeline was not lengthy, and the updates on ...Jonathan was very attentive to our questions and always helpful whenever I had concerns. He was professional and understanding throughout the process. The timeline was not lengthy, and the updates on the Rocket site made the loan process smooth and straightforward to navigate."

Ed Reed

"Thomas was not what i expected. He was not *hard sell". He was knowledge and professional. He explained things thoroughly and walked me through the process of a home equity loan and wasn't pushy ...Thomas was not what i expected. He was not *hard sell". He was knowledge and professional. He explained things thoroughly and walked me through the process of a home equity loan and wasn't pushy about me proceeding. He's an excellent member of your team."