Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 224 of 400
Stacey C

"Phil’s team is best-in-class, knowledgeable, professional and responsive. They went above and beyond and allowed us to secure our dream home in a short time frame. Thank you!"

Carito Eguia-Achu

"Sergio is great, very professional, sharp always go beyond his job responsibilities to assist his clients, including me. He is very knowledgeable about his industry. Very honest and courteous person. ...Sergio is great, very professional, sharp always go beyond his job responsibilities to assist his clients, including me. He is very knowledgeable about his industry. Very honest and courteous person. I higly recommend Sergio for any assistance you may need."

Sue Pisanelli

"Matthew Parker was a great hand holder for me. He guided me thru the process with skill and ingenuity to find a successful path to helping solve my financial questions. When I was ready to give up ...Matthew Parker was a great hand holder for me. He guided me thru the process with skill and ingenuity to find a successful path to helping solve my financial questions. When I was ready to give up and said, " Is this really going to work?". The mortgage came through and things are better. Thank you Matthew Parker!!"

Jak Jak

"From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking ...From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking for it to ensure that I understood everything about a cash-out refinance since this was the first time that we've done this. No matter what time of day or night, he suggested and answered every one of our exchanges with great knowledge, professionalism and a genuine approach to helping myself and my family. I highly recommend Daniel-Raj for all of your service needs with Rocket Mortgage."

Deanna Mcmahan

"Jammarl was always available for any and all questions. He was completely thorough in ALL his communications. Believe me I always had plenty of what ifs… Ge was very patient and joyful to talk to. ...Jammarl was always available for any and all questions. He was completely thorough in ALL his communications. Believe me I always had plenty of what ifs… Ge was very patient and joyful to talk to. Actually I will certainly miss him. Being 79, I won’t be refinancing again. He promptly returned all calls ASAP . I would have given up had it not been for Jammarl because there was so much to do even before closing! He certainly can brag that he is the best!!"

Christopher Fields

"What an experience. I own my home and was inquiring about a HELOC. Jason, from Arizona, was my rep. I reached out via Messenger and he called me on the phone. Let me just say this. 1. He was so ...What an experience. I own my home and was inquiring about a HELOC. Jason, from Arizona, was my rep. I reached out via Messenger and he called me on the phone. Let me just say this. 1. He was so professional 2. Honest to a fault 3. Was kind and just a great human being! Although Rocket could not help me because they do not offer HELOC loans, I thought I would take the time and let others know that for 27min, Jason walked me through some other options not related to Rocket Mortgage, as their services could not help me. I really appreciated the help and knowledge he shared with me. We need more human beings like Jason in the world. If I ever need a primary loan or 2nd mortgage, I will definitely be contacting Jason from Rocket Mortgage. -Christopher Fields Grantsville, Utah"

blindboybb

"I recently had the pleasure of working with Samantha on my HE Loan. She was so easy to work with and even had some options that I had not considered. In the end, it was one of those options that I ...I recently had the pleasure of working with Samantha on my HE Loan. She was so easy to work with and even had some options that I had not considered. In the end, it was one of those options that I chose. I could not be happier with my decision. I can be pretty difficult as a customer. I want what I want, and you better not waste my time getting me there. Dealing with things like this is not the most fun, but Samantha was never shaken. She was always quick to respond to my queries. Thank you Samantha for your superior customer service and for helping my family continue to push toward our goals!"

Marilyn Dillon

"We were contacted by Zack to let us know there was a lower interest available for us. He work with us all the way through the process. Closing on line was a bit of trouble for my husband and myself ...We were contacted by Zack to let us know there was a lower interest available for us. He work with us all the way through the process. Closing on line was a bit of trouble for my husband and myself but Zack stayed on the issue until closing was complete. We were very greatful for his assistance."

Anita Greene

"Steven was the miracle that I didn't even know existed. Out of the blue he contacted me and I ordinarily don't listen to sales pitches, but there was something about him that was different. He was ...Steven was the miracle that I didn't even know existed. Out of the blue he contacted me and I ordinarily don't listen to sales pitches, but there was something about him that was different. He was authentic and warm so for the first time in forever I listened to him. I would have never thought of refinancing my home to solve the financial problems that I was drowning in. He was the miracle, the answer, and the breath of fresh air that I needed. I felt that he would stand by me and patiently guide me through the process, which is exactly what he did. Of course, after I applied, I was bombarded with calls from every other lending institution in the area including the lender at my real estate office, but I was never influenced because I felt I needed to be loyal to Steven in the same way that he was loyal to me. He's a stellar individual and I would highly recommend him to everyone. He literally changed my life by bringing me peace and sanity at a very difficult time. I would have NEVER thought of a refi to solve my problems had it not been for Steven. I am very grateful and can't thank him enough. He made the process smooth and when I did stress he assured me that he was there to support me and not to worry. He was such a God-send. Sincerely, Anita Greene"

Vanessa Burke

"​I had an outstanding experience with Gabe as my Senior Banker at Rocker Mortgage, surpassing all my expectations. His professionalism, attentiveness, and deep knowledge made every step of the ...​I had an outstanding experience with Gabe as my Senior Banker at Rocker Mortgage, surpassing all my expectations. His professionalism, attentiveness, and deep knowledge made every step of the ​process clear and manageable. ​Thanks to his dedication, we kicked off the home-buying journey on January 8, 2025, and wrapped everything up by January 31, 2025. What truly impressed me was his remarkable customer service. Gabe was always available to address my concerns, ensuring I felt prioritized throughout the process. His expertise guided me through the complexities of lending, allowing me to secure favorable terms that matched my goal of buying my first home. I wholeheartedly recommend reaching out to him if you're looking for a lender who genuinely cares about your needs and will go above and beyond for you. I’m incredibly thankful for his assistance and would gladly work with him again!"