Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 224 of 373
Carmen G

"It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ...It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ease. I appreciate Jalen and his time he spent working side by side with me to complete my refinancing process. Thank you Jalen and I also appreciate your sense of humor. Laughing also made the bumps in the road and the entire process a breeze."

Carol Aubrey

"Kevin Gibbs made the loan process so easy for me. He would send an email but also call me to explain things to me to make certain any questions I might have were answered. All in all, I hardly had ...Kevin Gibbs made the loan process so easy for me. He would send an email but also call me to explain things to me to make certain any questions I might have were answered. All in all, I hardly had to do very much. It was a second mortgage so he already had most of my information and he used it to complete documents ahead of time as much as possible. If I deal with Rocket Mortgage in the future, I'd be happy if Kevin, again, was the representative that was assigned to me. Thank you, Kevin, for making my part of the job extremely easy."

"Diane was one of the best loan officers I have ever worked with! I would buy a home from her over and over again. She was always prompt on answering any questions I had and worked outside of normal ...Diane was one of the best loan officers I have ever worked with! I would buy a home from her over and over again. She was always prompt on answering any questions I had and worked outside of normal hours to make sure my loan went through smoothly and on time. She even had my documents ready to go days before they needed to be. It was such a smooth process, I have already recommended her personally as well as Rocket Mortgage in general to work with for all home needs. I can't say enough good things about my recent experience with Diane and Rocket Mortgage!! 10/10 and will use Rocket Mortgage for any and all future home buying and refinance needs. Thank you for making my expeirence so great!"

Christine Callum

"Daniel was incredibly helpful and knowledgable. He guided me through the process of getting my application started and helped me understand the process from start to finish. I will always be thankful....Daniel was incredibly helpful and knowledgable. He guided me through the process of getting my application started and helped me understand the process from start to finish. I will always be thankful. The Rocket process was also super fast and smooth with GREAT communication at every stage. Thank you!"

Carletha Griffin

"Mo was the best transparent person I have ever worked with when it comes to meeting and caring about the needs of the customer. He went beyond the call of duty and my husband, and I truly appreciate ...Mo was the best transparent person I have ever worked with when it comes to meeting and caring about the needs of the customer. He went beyond the call of duty and my husband, and I truly appreciate him for all he does for Rocket Mortgage!"

Dan Rease

"Joshua was wonderful to work with he was able to get me in a home that I really wanted at a time when it was hard to qualify for the mortgage. He worked with me very effortlessly to get things ...Joshua was wonderful to work with he was able to get me in a home that I really wanted at a time when it was hard to qualify for the mortgage. He worked with me very effortlessly to get things completed and done and when I needed advice he was there to give me direction. I would refer anybody that needed a mortgage to him because of his knowledge and experience and dealings with transactions in the real estate business. Thanks Joshua I truly appreciate everything you worked with me on"

Christina Nelsen

"I had such a great experience getting my second mortgage! The entire process was smooth, transparent, and surprisingly stress-free. From start to finish, Diane was professional, responsive, and ...I had such a great experience getting my second mortgage! The entire process was smooth, transparent, and surprisingly stress-free. From start to finish, Diane was professional, responsive, and patient in answering all my questions. She explained every step clearly, made sure I understood my options, and helped me find the best rate and terms for my situation. What really stood out was how friendly and approachable she was—it felt like she genuinely cared about helping me reach my goals, not just closing a deal. I appreciated how quickly everything moved, too. I highly recommend Diane to anyone considering a refinance or second mortgage—you’ll be in great hands!"

Clifton Herbert

"An Absolutely Flawless Experience! Five Stars for Bailey Haws We recently closed on our new home, and the entire lending process was seamless, entirely thanks to the dedication and expertise of our ...An Absolutely Flawless Experience! Five Stars for Bailey Haws We recently closed on our new home, and the entire lending process was seamless, entirely thanks to the dedication and expertise of our loan expert, Bailey Haws. If you are looking for a professional who will genuinely advocate for you and simplify the complexity of securing a mortgage, look no further than Bailey. From our very first conversation, Bailey demonstrated exceptional knowledge and patience. He took the time to clearly explain all our financing options, ensuring we understood the terms, rates, and timelines involved. What truly set Bailey apart was their proactive approach. He consistently anticipated potential roadblocks, gathering necessary documentation ahead of time, which meant we avoided any last-minute stress or delays. We always felt confident and informed, never overwhelmed. Bailey's communication was outstanding. Responses were immediate, professional, and always helpful—whether it was an email late on a Saturday or a quick call to walk us through a document. The closing itself was incredibly smooth; everything was organized perfectly, and we closed on schedule without a single hitch. Bailey Haws is not just a loan expert; he and his team were a truly dedicated partner in the home buying journey. We are so grateful for their hard work and highly recommend them to anyone seeking a stress-free and efficient path to homeownership. Thank you, Bailey, for helping us close on our dream home!"

randy ricker

"My wife and I could not be happier with Courtney and Rocket Mortgage. Courtney made our whole experience personal. She was with us every step of the way any time of day. Even when she was under the ...My wife and I could not be happier with Courtney and Rocket Mortgage. Courtney made our whole experience personal. She was with us every step of the way any time of day. Even when she was under the weather and not feeling well. She made sure things were getting done! I will recommend Courtney and Rocket to everyone! Thanks again for everything Courtney!"

Steven Pagden

"just wanted to reach out and let you know that Cayley was so patient and so amazing with me during my divorce. I contacted her over a year ago during a time of distress and feeling like things were ...just wanted to reach out and let you know that Cayley was so patient and so amazing with me during my divorce. I contacted her over a year ago during a time of distress and feeling like things were not gonna work out. She was very reassuring professional, and a calming presence during this whole process of refinancing. Cayley would check in with me periodically to see how things were going with my divorce and I would also check in. She was so helpful during the process and treated me so well and with great respect."