Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 225 of 482
Janet Dresch

"Consummate professional with superior skill in navigating on line application. Highly knowledgeable and totally focused on every question we had. DJ is a perfect example of why Rocket Mortgage is so ...Consummate professional with superior skill in navigating on line application. Highly knowledgeable and totally focused on every question we had. DJ is a perfect example of why Rocket Mortgage is so highly rated. We had a superior loan application experience with DJ and recommend him highly. He made what we expected would be complex, simple."

Francesco Mangano

"I wasn't inclined to refinance, and turned down many unsolicited phone calls. Then Antoine called. I wasn't on a good mood due to the daily pushy calls, but he was great on coming through, and helped ...I wasn't inclined to refinance, and turned down many unsolicited phone calls. Then Antoine called. I wasn't on a good mood due to the daily pushy calls, but he was great on coming through, and helped us see clear. Rocket Mortgage got my business exclusively because of Antoine"

Charlie White

"Matthew provided me with outstanding service. Everything went quickly and without any problems. I appreciate how he took real good care of us."

Beckie Mellott Tjersland

"Sean was a pleasure to work with. He responded quickly when he wasn't able to answer the phone. Pleasant and well informed. Thanks Sean!!!"

Bob Dixon

"Chase was very helpful and explained everything in detail. She answered all of my questions and was polite and very upbeat!"

Rhonda Roy Laurence

"Ben Cervantes is a thorough pleasant and does his job very well. He worked with our family and made sure our loan went through. We had multiple closings and even though it was difficult, he stuck with...Ben Cervantes is a thorough pleasant and does his job very well. He worked with our family and made sure our loan went through. We had multiple closings and even though it was difficult, he stuck with it. We have a beautiful home. Thank you for another great experience with Rocket Mortgage. It's agents like Ben that make a complicated ordeal look easy. Thanks again."

Duane Preston

"Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. ...Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. Through my long home buying journey she has truly been my favorite real-estate professional. I appreciate the strong Rocket Mgt. customer service. And I hope to work with Nikki on future deals."

Greg Conrad

"First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice! From initial contact till closing date set Emma made us feel like we were ...First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice! From initial contact till closing date set Emma made us feel like we were her only clients. She worked very hard and went over and above when things got a little rocky along the way because of some bad financial decisions I had made a ways back. She really advocated for us. I mean way over and above. Contacting us well into the evening, making yourself available on weekends absolutely amazing and unbelievable customer service. My wife and I actually said to each other a couple of times that it feels like Emma is as invested in our house search as we are. She was constantly in communication with us as well as with our realtor which made any questions or concerns we had disappear quickly. She listened very closely to what our plans were and what we hoped to accomplish as far as funding and created a plan for us that was perfect. She was diligent, conscientious, thorough, clear and concise, courteous, knowledgeable, and patient. All qualities we want in our mortgage provider, for sure. Aside from her exquisite professional skills, Emma's personality is delightful as well. She was always very pleasant, cheerful, kind and optimistic. There were times during the process where that was exactly what we needed and it was very much appreciated. To close, not only would we recommend Emma she is like without any reservation we will be actively sending people to to her when they are seeking a mortgage."

Lenny Pevzner

"Kevin was great! Very attentive and detailed throughout the whole process. This was my first home purchase so there was definitely stress with that but Kevin was on top of everything from the get go ...Kevin was great! Very attentive and detailed throughout the whole process. This was my first home purchase so there was definitely stress with that but Kevin was on top of everything from the get go and made sure I was on the same page every step of the way. Thank you Kevin, for making the home buying experience a pleasant one!"

Lorrie Harper

"Pleasant and knowledgeable. Quick to respond to questions and concerns."