Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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catsshadow71

"Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I ...Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I hesitated to confirm my information since I did not call them first and they gave me the address that was on my tax bill which is different from my postal mailing address. Since my tax info is public information and anyone access it, I was concerned this might be a scammers, but the Rocket team called me from a verified number and confirmed THEIR identity so I knew that the guy who was calling was legit. Easy to work with and efficient! A+"

Rhonda Fargnoli

"James Lowell was professional, kind, and incredibly helpful from my very first call on July 3rd. He walked me through the entire mortgage process with patience and clarity and worked incredibly hard ...James Lowell was professional, kind, and incredibly helpful from my very first call on July 3rd. He walked me through the entire mortgage process with patience and clarity and worked incredibly hard to help me get approved. I was very nervous and unsure of how to navigate everything, but James was always honest, clear, respectful, and reassuring. He took the time to answer my questions and made what could have been an overwhelming experience feel manageable. I am truly grateful for his support and would highly recommend James to anyone looking for someone they can trust to guide them through the mortgage process."

Cheryl Hanson

"Gabriel was fantastic in assuring and getting us the best rate for a HELOC. He made the whole process so easy and We really appreciate that in this busy world these days! Thanks Gabriel! You are the ...Gabriel was fantastic in assuring and getting us the best rate for a HELOC. He made the whole process so easy and We really appreciate that in this busy world these days! Thanks Gabriel! You are the best!!!"

Lorraine S

"It was pleasure working with Stacia on a real estate transaction. Everything was well explained. And she understood the needs of our client. Everything went well and transaction closed smoothly. She ...It was pleasure working with Stacia on a real estate transaction. Everything was well explained. And she understood the needs of our client. Everything went well and transaction closed smoothly. She is a great communicator and she was always available when I needed help. As a broker, we always hope to partner with a loan officer who is going to help the client make the transaction as easy as possible. And Stacia has done all that. She is amazing and I highly recommend her."

Richard Gordineer III

"I found Lizeth to be a very competent and capable professional who was there on every step of our refi. Any time I had a question or concern if she was not able to pick up the phone, I left a message ...I found Lizeth to be a very competent and capable professional who was there on every step of our refi. Any time I had a question or concern if she was not able to pick up the phone, I left a message and she promptly got back to me. I have unfortunately had some not so good experiences with other lenders in the past but Lizeth and the rest of her Rocket Mortgage team made our experience a pleasure. Would highly recommend them for all your home financing needs!!!"

jumps4me

"I would not have made it through the process without Gulgar! So many things went wrong on my end. Gulgar worked his magic and held my hand through it all! When we spoke I truly felt like I was talking...I would not have made it through the process without Gulgar! So many things went wrong on my end. Gulgar worked his magic and held my hand through it all! When we spoke I truly felt like I was talking to a friend.A+++++"

Robert Maurins

"Jonathan was a very professional and knowledgeable mortgage agent. He was very timely with his responses to my questions. Refinancing is a lengthy process and at times it gets to be agravating but ...Jonathan was a very professional and knowledgeable mortgage agent. He was very timely with his responses to my questions. Refinancing is a lengthy process and at times it gets to be agravating but Jonathan was always there to help you as soon as possible. It was a pleasure working with him throughout the entire process."

Michael Zepp

"I would definitely recommend Rocket mortgage to anyone looking for a mortgage or to refinance one. Cian made the entire process a delightful experience, I really wasn't expecting to get that kind of ...I would definitely recommend Rocket mortgage to anyone looking for a mortgage or to refinance one. Cian made the entire process a delightful experience, I really wasn't expecting to get that kind of service from any mortgage company, but Cian went above and beyond to make sure we got everything we were looking to get and then some. With employees like Cian ,any client of Rocket can rest assured that they are going to get the kind of treatment one would expect from leading mortgage company. Thanks again Cian for everything you did in helping me with this matter , I truly appreciate you and Rocket mortgage"

Irene Menendez

"Justin was a pleasure to work with. He answered all of our questions honestly and professionally. He made this experience one that I call a.non event which means went as smooth as possible...I could ...Justin was a pleasure to work with. He answered all of our questions honestly and professionally. He made this experience one that I call a.non event which means went as smooth as possible...I could not have asked for more. He was available and there along the entire process. Thank you for taking a possible stressful moment and turned into a pleasant experience."

Annette

"Greg was outstanding. Because I am older, and don't have a good grasp on how the internet works (and everything happens on the internet now), he patiently talked me through the loan process every ...Greg was outstanding. Because I am older, and don't have a good grasp on how the internet works (and everything happens on the internet now), he patiently talked me through the loan process every step of the way, including telling me how to upload documents, What a good man, Thank you ever so much, Greg."