Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 221 of 373
Shevawn Valentine

"I can’t say enough about our experience with Abe Berry! He was not only a wonderful support and resource, he was available and responsive, a guide in moving things efficiently and quickly. We felt ...I can’t say enough about our experience with Abe Berry! He was not only a wonderful support and resource, he was available and responsive, a guide in moving things efficiently and quickly. We felt cared for during the entire process, and even when there were some unexpected findings, he was reassuring and pivoted effortlessly to keep us on the path to financial freedom. We look forward to working with Rocket Mortgage again and with Abe as our priceless guide. Thank you!"

Marcia A Ewing

"I found Mariana to be knowledge, answering most of my questions before I asked them. She was extremely patient with my lack of technical abilities and walked me through everything one step at a time. ...I found Mariana to be knowledge, answering most of my questions before I asked them. She was extremely patient with my lack of technical abilities and walked me through everything one step at a time. I would recommend Mariana to anyone knowing they would be well taken care of."

Wilechia Williams Burns

"Working with Doug Caldwell was an exceptional experience from start to finish. He was professional, prompt, and consistently demonstrated a deep understanding of the loan process. Doug under-promised ...Working with Doug Caldwell was an exceptional experience from start to finish. He was professional, prompt, and consistently demonstrated a deep understanding of the loan process. Doug under-promised and over-delivered at every stage, taking the time to clearly explain each step and ensure we felt informed and confident throughout. His expertise and responsiveness made all the difference, and it was evident that he truly knew what he was doing. We would highly recommend Doug to anyone seeking a mortgage loan. We are eternally grateful for his support and for helping us secure the loan for our dream home."

Claire Mendoza

"I can’t say enough good things about working with Delaneys.From start to finish, the refinance process was smooth, professional, and incredibly beneficial. They took the time to understand my ...I can’t say enough good things about working with Delaneys.From start to finish, the refinance process was smooth, professional, and incredibly beneficial. They took the time to understand my financial goals, walked me through every step, and ultimately helped me save a significant amount of money. Their responsiveness, transparency, and attention to detail made all the difference. I’m beyond grateful and highly recommend Delaney to anyone considering refinancing."

Scottie Hatten

"Jorge was amazing and very helpful through this process of me buying my house. Very professional and answered my every question. Love working with him and the team at Rocket Mortgage!"

Jose Andrade

"⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and...⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and within minutes, I was connected to a representative who listened patiently and helped quickly and efficiently. What really stood out was how friendly and understanding the Shakil was — he made me feel valued as a customer. Not only did we figure things out but also followed up quickly to make sure everything was working smoothly. It's rare to find such attentive and high-quality service these days. Big thanks to Shakil for turning an expectation into a pleasant experience. Highly recommend!"

Eric Gilbert

"Linda helped me refinance my home as well as 2 home purchases and 2 other refi's and I couldn't say enough great things about her and how excellent she is to work with. Her communication is fantastic ...Linda helped me refinance my home as well as 2 home purchases and 2 other refi's and I couldn't say enough great things about her and how excellent she is to work with. Her communication is fantastic and she has always been very patient with me and exceptional at explaining the loan process. I would HIGHLY recommend her. She is a great asset and rocket mortgage is Privileged to have her on the Team! Thank you, Linda!"

Gordon Guthrie

"Michael is the kind of person who has the patience of an angel. Anyone who has gone through the amount of paperwork and time involved in a mortgage process knows how frustrating it can get — even ...Michael is the kind of person who has the patience of an angel. Anyone who has gone through the amount of paperwork and time involved in a mortgage process knows how frustrating it can get — even though every step is necessary. Michael made the entire experience so much easier. His professionalism, calm approach, and willingness to walk me through each step made a huge difference. Rocket Mortgage’s high‑tech system also streamlined everything, right through to closing with Helen Smith, who was excellent as well. I truly believe it’s worth staying with Rocket Mortgage because they continue to provide strong, reliable service just like they did for me. Before working with Michael, I was heading down the road of a line of credit, and there were plenty of sharks out there with difficult terms and conditions. Michael instead set me up with a mortgage equity loan that made everything straightforward and stress‑free. The process was smooth, the communication was clear, and the funding arrived exactly when promised — if anything, they under‑promised and over‑delivered."

Marc A Fisher

"Gregory simplified a process that was bewildering at times with a calm and reassuring voice. He was always available to answer questions and explain things. He is an asset to the Rocket Morgage ...Gregory simplified a process that was bewildering at times with a calm and reassuring voice. He was always available to answer questions and explain things. He is an asset to the Rocket Morgage organization and I would not hesitate to use him again if needed. Highly recommend Gregory Cook and Rocket Mortgage to anyone buying a house."

Lewis Tuck

"I was fortunate enough to be referred to Rafael by my Redfin realtor - Karl Taylor. I couldn't have been happier with the result of getting to work with Rafael and the excellent support team at ...I was fortunate enough to be referred to Rafael by my Redfin realtor - Karl Taylor. I couldn't have been happier with the result of getting to work with Rafael and the excellent support team at Rocket. I did my homework and contacted multiple credit unions, regional and large lenders and no one could compete the rate and terms that Rafael offered. I even had other lenders ask me to send the rate details to see if they could compete and they could not! As important as a great rate was, the ease and comfort with dealing with Rafael and the entire online application process, couldn't have gone any better. I know exactly where I'm going for my next home purchase next year ;)"