Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Shelly Andrews

"We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say ...We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say enough good things about her. Melissa was always polite, supportive, and extremely knowledgeable. She took the time to answer all of my questions and never once made me feel like I was bothering her—even with my endless questions! She was always quick to respond to texts and calls, which made the entire process much less stressful. We have and will continue to recommended her to others. Thank you, Melissa, for all of your help and support. We truly appreciate everything you did for us."

sara love

"Manny is great to work with. He is always responsive and super helpful. I have worked with him on two separate occasions and in both instances he made the process so much easier for me and was there ...Manny is great to work with. He is always responsive and super helpful. I have worked with him on two separate occasions and in both instances he made the process so much easier for me and was there to answer any questions I had."

StevieNicks Wald

"I applied with 4 lenders for rates and term options. I was approved with all of them but Corey and his team stand out way above the rest. Most other lender are caviler about the process. They get ...I applied with 4 lenders for rates and term options. I was approved with all of them but Corey and his team stand out way above the rest. Most other lender are caviler about the process. They get things do when they get done. Corey made this loan happen quick! I closed with rocket weeks ahead of the other lenders."

donna raftery

"Mackenzie was very personable and very easy to speak with. She made everything understandable and was able to answer all my questions. She was enjoyable to deal with and we even had a couple of good...Mackenzie was very personable and very easy to speak with. She made everything understandable and was able to answer all my questions. She was enjoyable to deal with and we even had a couple of good laughs. Thank you for making it easy."

Nicole Buyagawan

"Nora is absolutely fantastic to work with. She is an excellent communicator, very responsive and knowledgeable, and went way above and beyond to make sure we had the best rates and options. We had a ...Nora is absolutely fantastic to work with. She is an excellent communicator, very responsive and knowledgeable, and went way above and beyond to make sure we had the best rates and options. We had a complicated purchase and she was on top of everything start detail from start to finish."

Pete Kukors

"Lisa was a tremendous asset as my husband and I bought our home. We had some challenges, but was always had an answer and everything worked out exactly like it should. I highly recommend Lissa to ...Lisa was a tremendous asset as my husband and I bought our home. We had some challenges, but was always had an answer and everything worked out exactly like it should. I highly recommend Lissa to anybody who is thinking of buying a home and have already referred a couple people to Rocket Mortgage because of the great team effort that happens from listing my home to finding a home to buy to closing and moving, the team at Redfin and Rocket has been amazing."

Suzanne Evans

"David was thorough and explained everything along the way. He responded to all my questions timely and actually saved us a good amount of money over the length of the loan. Thank You David!"

Amy Lockard

"Paul was wonderful to work with he was always available when I need it to talk to him about any questions or concerns I had he was amazing with everything he did for me working with Paul spearman was...Paul was wonderful to work with he was always available when I need it to talk to him about any questions or concerns I had he was amazing with everything he did for me working with Paul spearman was a wonderful experience I give Paul all the stars in the sky thank you so much Paul for your time and your patience with me"

Anna Wolosencuk

"The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. ...The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. We have run into pitfals with response times from the government, appraisals, my homeowners association... you name it. Through this process, he has been patient and I felt he was there for me during the last few months. He never gave me the impression that he was annoyed with my questions, although I did ask many (and some questions more than once) and he was happy to explain what I needed to hear as much as possible until I fully understood. Just one example I think is important for someone is his position: I told him I was rate shopping at the beginning of the process and he didn't make me feel bad for doing it, didn't try to push me not to, and fully explained why Rocket Mortgage was a better choice. I also never felt like I was just a sale to him. He was always professional, don't get me wrong, but remembered small details about me personally and really seemed to understand my priorities. This process has been a long one but I can say with confidence that the reason I stuck with Quicken Loans (now Rocket Mortgage) instead of moving to someone local is Austin. Timing has been crazy across the board for appraisals but the first attempt was an FHA refinance, which kept timing out due to an appraisal. I would absolutely refinance with them in the future, but honestly they got my interest rate so low I don't think I'll need to."

Fred Chilson

"Working with Angela was an excellent experience from start to finish. She was professional, knowledgeable, and always available to answer our questions. Angela made our refinance smooth and ...Working with Angela was an excellent experience from start to finish. She was professional, knowledgeable, and always available to answer our questions. Angela made our refinance smooth and stress-free by explaining each step clearly and keeping us updated along the way. What really stood out was Angela’s attention to detail and genuine care for our situation. She took the time to find the best loan option for us and worked hard to ensure we felt comfortable and confident throughout the process. Her communication was outstanding, and I never once felt left in the dark. I highly recommend Angela to anyone looking for a mortgage. Her professionalism, expertise, and personal touch truly make a difference."