Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 230 of 373
Jeanne Robertson

"Bryce was exceptional. He remained the most positive when I was not. He provided assurance and information updates as needed. I have asked to refinance for the last two years. Bryce happened to ...Bryce was exceptional. He remained the most positive when I was not. He provided assurance and information updates as needed. I have asked to refinance for the last two years. Bryce happened to contact me just as my buyer backed out. Today my house is painted full interior thanks to his help."

Angela Mason

"Torry was a pleasure to work with. He explained the process clearly, guided us through the different requirements and documents, and was always quickly responsive to any questions or concerns we had....Torry was a pleasure to work with. He explained the process clearly, guided us through the different requirements and documents, and was always quickly responsive to any questions or concerns we had. Thank you so much, Torry! God bless you!"

JD Berghone

"I’ll start by saying this is my first home I’ve ever bought. I spoke to Mark from day one until the end. I was working with 3 other company’s and mark really out worked all of them. Honestly I don’t ...I’ll start by saying this is my first home I’ve ever bought. I spoke to Mark from day one until the end. I was working with 3 other company’s and mark really out worked all of them. Honestly I don’t have faith in Rocket because they are so big. Man was I mistaken. The attention to detail and willingness to go above and beyond, late night, weekends you name it! Mark the work you did for me and dealing with how eccentric I can be at times. I can’t thank you enough. You did more then what most wood. You don’t sell me a line of BS. You went out of your way time and time again. I hope management know and other customer know that you’ll put in the work to ensure all my needs, question, and expectations were met!! Thank you times a million Mark"

Norris Walker

"Amina is wonderful! Very informative, communicates well with the customer. My experience with Amina gave me the experience to be able to sleep at night knowing I have her working in the background to ...Amina is wonderful! Very informative, communicates well with the customer. My experience with Amina gave me the experience to be able to sleep at night knowing I have her working in the background to make sure I get the best value. Very professional I will recommend Amina to my friends, and family. Great Job!"

Katrina Lyons

"Here's a positive and polished referral based on your experience: --- "I cannot say enough great things about Mason! First off, my realtor negotiated a 3 year interest rate buy down from my ...Here's a positive and polished referral based on your experience: --- "I cannot say enough great things about Mason! First off, my realtor negotiated a 3 year interest rate buy down from my builder when my husband I purchased our new build almost 3 years ago. I first connected with Mason in the fourth quarter of 2024 to explore refinancing my home loan. Unfortunately, at the time, we couldn't find a product or interest rate that fit my situation. Despite that, Mason stayed in touch and consistently checked in to see if the market had shifted in my favor. When my negotiated interest rate buy-down was about to expire, I reached out to Mason, and he called me back almost immediately—literally moments after I sent my email! He sprang into action, secured approvals, and got my loan processed with lightning speed. He found a product that saved my family $400-$500 per month! Mason’s dedication, professionalism, and persistence were top-tier from start to finish. Even though I haven't closed yet, I had to take a moment to recognize his exceptional service. If I could, I’d have him by my side throughout every financial process and beyond. Thank you, Mason, for being truly amazing! Sending love and light from Georgia!""

William Horan

"Paul and his Team Addison did an awesome job. He was honest, up front and diligent in gaining approval for the home loan in a few days. His team followed up each message or sent and kept me abreast of...Paul and his Team Addison did an awesome job. He was honest, up front and diligent in gaining approval for the home loan in a few days. His team followed up each message or sent and kept me abreast of the process throughout. If I got frustrated he put my mind at ease and had his team "work the problem." I would, and I already have, recommended Team Addison to a family I know making the same move that I just completed. Thank you Paul and Team Addison, I am back in Florida where I belong living my best life. Semper Fidelis."

Joey Ady
Joey Ady

Joey Ady

Rocket Mortgage
4 Reviews
Peter Durand

"Joey made a potentially difficult and demanding process painless. She was thoughtful, professional, and as helpful as I had hoped. She was responsive and always had the answers when I called or ...Joey made a potentially difficult and demanding process painless. She was thoughtful, professional, and as helpful as I had hoped. She was responsive and always had the answers when I called or e-mailed her with questions. I'd work with her again in a heartbeat and would recommend her to anyone."

Amanda Wilson

" I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his ... I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user. I started with Rocket Mortgage, against the advice of almost everyone I spoke with, and Marcus was very responsive. For this reason, when I went under contract on a home in Panacea, Fl. I decided to stay with Rocket Mortgage, as Marcus seemed to make the process seamless. My realtor was very weary of my decision, due to some past experiences she had working with Rocket Mortgage. However, the process went more smoothly than I could have imagined, and both Marcus and Monica were fantastic. We made it to closing day with no problems! We packed, and were ready for our new home and next adventure. Sadly, on the way to closing, I received a call that made my heart drop. Our soon to be home, where we were so happy to be, had burned to the ground the night before. As horrible as this was, Marcus was not only respectful of the emotional grief that I was feeling at the time, but was kind and ready to assist me once I started the house hunt again. This experience with Rocket Mortgage not only changed my opinion of working with a large company, but also completely changed the opinion of my realtor too. Once we started looking at other homes, she even mentioned how great this team was and made the process a breeze. She now has a great opinion of working with Rocket Mortgage, and with all of her clients on a day to day basis, this really impacts business as a whole, even for a large company. We are now under contract for another home, and have enjoyed working with Marcus again. We have thus far received the same high level of service, and I would now recommend Rocket Mortgage to anyone searching for a home. Please ensure that Marcus and Monica receive recognition for their contributions to Rocket Mortgage as a whole. This is what makes a customer success story. "

Geraldine Nabwe

"Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and ...Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and efforts you put in to get our clients to a successful closing ~ RealtorĀ® Monah"

Hass al

"I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every ...I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every question I had was answered clearly, and they made sure I understood each step along the way. I highly recommend Anwar to anyone looking for a reliable and trustworthy loan officer!"