Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 232 of 459
Marco Hernandez

"When I had lost all hope I came across Robert and he helped me when all others had failed. We are very grateful to have worked with Robert and will refer his services to all our friends."

Nina Litten

"Kristen was a great help and resource to us throughout the purchase of our new home. Kristen was knowledgeable, professional and always available to answer our questions."

Cheryl King

"Darren was great to work with. he did a great job. 5 star for him. thanks"

Cynthia Werle

"During the entire refinancing process, Samantha was so helpful and just a pleasure to deal with. When I called her with questions and left a message she always got back to me promptly, even in the ...During the entire refinancing process, Samantha was so helpful and just a pleasure to deal with. When I called her with questions and left a message she always got back to me promptly, even in the midst of the weather crisis in Texas. Not being very tech savvy, she was incredibly understanding and walked me through IT issues. There was an issue with a document needed to complete the refinancing process and she was a big help with that. I enjoyed working with her."

Deborah Bremner

"I was contacted 5 minutes ago by Nick. Boy, I was impressed. He answered all of my questions. See I was contacted by plenty of loan and credit officers, but Nick was the most helpful by far. My credit...I was contacted 5 minutes ago by Nick. Boy, I was impressed. He answered all of my questions. See I was contacted by plenty of loan and credit officers, but Nick was the most helpful by far. My credit report was bad, but Nick had great news - it was up to almost 550. Never have I been so happy. Nick provided a few helpful tips. As soon as I have a credit score of 620, believe me - I will be calling Nick back! Thanks For All Your Help, Nick You Made Me Alive Again! Giving Me Hope I Will Have A Home -- My Own Home! Thanks Nick! Want to work with someone who cares about you? Call Nicholas Cicotte!"

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"Joshua is absolutely wonderful! I wouldn't want anyone else working on my loan. He deeply cares about helping people get into a home. He will work super hard (even on Saturdays and Sundays!) We had a ...Joshua is absolutely wonderful! I wouldn't want anyone else working on my loan. He deeply cares about helping people get into a home. He will work super hard (even on Saturdays and Sundays!) We had a tricky financial situation and he helped us through. He is extremely dedicated and is a man of the people. Love Joshua!!"

Michael Chapman

"He was very nice, but the process was a mess. Missed closing due to title company issues. Closing costs were very high."

Elyse Silverman

"Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work ...Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work with him, gave many chances over, attempting to establish some kind of connection & understanding. This is NOT an experience I'd wish for anyone. I called the company back hoping to help them help HIM so it doesn't continue."

Pauline Ford

"I could begin by saying that Charles is a consummate professional because he is, but our interaction with him went well beyond just refinancing our home to finding a trusted friend that was able to ...I could begin by saying that Charles is a consummate professional because he is, but our interaction with him went well beyond just refinancing our home to finding a trusted friend that was able to provide objective answers to our many questions. In Charles we also found a great listener who guided us through the process, all the paperwork, showed us alternatives and options we had not thought about, all geared toward helping us understand the whys and why nots of each idea we brought to him and not stopping until we arrived at a decision that was acceptable to us. I would not hesitate to recommend Charles to anyone looking for a mortgage who goes above and beyond being just a Mortgage banker."

Michael Silverstein

"Nick was a big help during the refinance procedures."