Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Jessica Roseboom

"Amy and her team were excellent to work with! I'd been frazzled trying to manage a bunch of things for months and Amy made things so much more bearable while also being patient with me and ...Amy and her team were excellent to work with! I'd been frazzled trying to manage a bunch of things for months and Amy made things so much more bearable while also being patient with me and professional. Even better, she and the team were easy to talk to and made the home loan portion of the home buying process so much easier."

Christina Ballard

"Hunter is very professional and personable. He shows he cares and understands anything you ask him about. I will keep his info for my clients. I am in Real Estate and appreciate nice lenders. Thank ...Hunter is very professional and personable. He shows he cares and understands anything you ask him about. I will keep his info for my clients. I am in Real Estate and appreciate nice lenders. Thank you Hunter.."

Leanne Torchia

"Catherine is AMAZING!!! Right from the start I felt supported and heard. She got me answers super fast and thanks to her my daughter can continue her college education. Thank you so much ...Catherine is AMAZING!!! Right from the start I felt supported and heard. She got me answers super fast and thanks to her my daughter can continue her college education. Thank you so much Catherine!!!!"

Marlene Griffin

"Prachi was amazing! She was so kind, patient and helpful answering my many questions. She made me feel so comfortable and confident throughout the process. There are not enough words to express how ...Prachi was amazing! She was so kind, patient and helpful answering my many questions. She made me feel so comfortable and confident throughout the process. There are not enough words to express how much I appreciate her. I am so thankful and would unequivocally recommend her to anyone looking for a mortgage."

Carrie Crisman

"Ibraheem was wonderful to work with. He was extremely responsive and accessible answering questions beyond normal business hours which we did not expect him to do. He was a whiz with numbers and ...Ibraheem was wonderful to work with. He was extremely responsive and accessible answering questions beyond normal business hours which we did not expect him to do. He was a whiz with numbers and framed things in a way that put him in the category of trusted advisor vs someone trying to sell a loan. He took the time to get to know and understand our financial goals, priorities, and preferences and respected what we were trying to accomplish by honoring those goals with everything he suggested. Rocket's portal and processes were pretty seamless and we would use them again."

Jeanette Wansolich

"Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a ...Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help. Thank you so much!"

Kaitlyn Daignault

"Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain ...Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain every detail clearly, ensuring that I fully understood my options and felt confident in every decision. He was always available to answer questions, no matter how small, and consistently went above and beyond to make the experience smooth and stress-free. It’s rare to find someone who combines expertise with such kindness and patience. I am incredibly thankful for Robert’s time, dedication, and exceptional service. I would highly recommend him to anyone seeking a loan officer who truly puts their clients first."

Shelly Andrews

"We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say ...We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say enough good things about her. Melissa was always polite, supportive, and extremely knowledgeable. She took the time to answer all of my questions and never once made me feel like I was bothering her—even with my endless questions! She was always quick to respond to texts and calls, which made the entire process much less stressful. We have and will continue to recommended her to others. Thank you, Melissa, for all of your help and support. We truly appreciate everything you did for us."

Desean Brown

"Kristian did an excellent job helping me. My mortgage is a good place but I just wanted to use my equity to help with a few home improvements and pending financial needs. Her help was instrumental in ...Kristian did an excellent job helping me. My mortgage is a good place but I just wanted to use my equity to help with a few home improvements and pending financial needs. Her help was instrumental in providing me my solution. Thanks again!"

martha Roman

"I am a senior and therefore not quite knowledgeable about computer usage. Angela Villalva took through each step teaching me how to do it perfectly. She is very patient and wants to help you on each...I am a senior and therefore not quite knowledgeable about computer usage. Angela Villalva took through each step teaching me how to do it perfectly. She is very patient and wants to help you on each and every step. I will recommend her if anyone needs a loan from Rocket."