Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 229 of 400
Frances Foley

"Renee was the expert I needed to save my home from sale after my divorce. She treated me like a person with compassion and kindness. I am so thankful that she was my banker on my release of liability."

Maria durazo

"October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was ...October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates answering the phone. I was extremely lucky that Maria answered the phone. In less than ten minutes, she changed my way of thinking. I was apprehensive to the idea of refinance my house. She listened to my situation with details and was very honest to explain me that it was basically my only solution. And it was the best in my case. I trusted her and then I started experiencing her dedication and commitment in my case. Her contribution has played a pivotal role in our family, health, and finances. Maria is an asset for Rocket Mortgage and a valued member of your team. I truly appreciate all that you have accomplished for us. During our process interaction, I constantly told her “You saved me”. It is a true statement. I am writing this letter to upper management to make sure they know the value of the associate, Maria Durazo Valle, and her exceptional performance does not go unnoticed. Maria, I am more grateful to you than you’ll ever know. Please continue your mission of helping more clients in need. May your future be as bright as your heart, thank you so much. Sincerely, Tanya R. Henao."

AbsoluteApril

"Amie is a true pleasure to work with! She made sure I knew all my options and what those entailed. She was straight up, honest and to top it all off, has such a wonderful, positive and friendly ...Amie is a true pleasure to work with! She made sure I knew all my options and what those entailed. She was straight up, honest and to top it all off, has such a wonderful, positive and friendly attitude. I couldn't have asked for a better loan officer. She is very responsive and timely. Highly recommended, she's a gem!"

Kami Jones

"This was my first home buying experience and I couldn't have been more happy with the service I received! From the very first contact Gus was helpful, friendly and informative. He answered all of my ...This was my first home buying experience and I couldn't have been more happy with the service I received! From the very first contact Gus was helpful, friendly and informative. He answered all of my questions quickly and accurately, no matter how big or small they were. He also checked on my progress in finding a home regularly. I would recommend Gus and the Rocket Mortgage team to anyone buying a new home!"

Lon Castleton

"Michelle was very patient as we went through the refinance process. She was always responsive and always had a good answer to all of our questions. She is very knowledgeable and professional at all ...Michelle was very patient as we went through the refinance process. She was always responsive and always had a good answer to all of our questions. She is very knowledgeable and professional at all times. It was a pleasure to work with her"

"Nate walk me through every step His openness to communicate via text when needed was absolutely helpful. Nate took time to explain every step of the process. His tone of voice was always pleasant even...Nate walk me through every step His openness to communicate via text when needed was absolutely helpful. Nate took time to explain every step of the process. His tone of voice was always pleasant even when I found myself repeating questions or sending documents. He honestly is the reason I chose to stay with Rocket Mortgage and not go somewhere else from the first phone call. It's very rare to find someone who will be so easy going and engaging in a lengthy process, however I'm grateful for Nate patience with me."

Elesha Boone

"Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and ...Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and efficient and we closed within 2 weeks!"

Tiffany Henry

"Very friendly and very responsive. Her professionalism is outstanding. This was the easiest refi I have ever done and I’m very appreciative of how quickly it was handled."

Shane Peterson

"I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house ...I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house foundation literally caved in and the sellers didn't want to fix). What at times looked near hopeless, she stayed resilient, stuck with us and now we are owners of the most beautiful house that has been completely remodeled. Jessica guided us throughout the process and made getting a mortgage so easy! She made sure we were in a place to get the best possible terms and went above and beyond at all times. She is truly a rock star!!! Way to go, Jessica!!"

Andrew Huska

"Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly ...Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly after our initial call to discuss our clients home buying goals, I immediately told my buyer he will be working with the A Team! Keilly was extremely diligent and proactive throughout every aspect of the transaction, all the while provided continued knowledge and comfort to our client. We had a couple of major hiccups in the process that would cause a whole transaction to crash and burn, but not with Keilly at the wheel. She stuck in there, worked seamlessly with me and got our client to the closing table for his very first home. Communication is key for success in this industry and Keilly is a locksmith!! I look forward to any and every opportunity available to be able to work with a true professional like Keilly in the future."