Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 234 of 400
Lloyd Tisher

"Nancy was so helpful. My wife and I purchased a second home in North Carolina. Our primary home is in Indiana. In spite of having to do a lot of the work remotely, our mortgage went very smoothly. ...Nancy was so helpful. My wife and I purchased a second home in North Carolina. Our primary home is in Indiana. In spite of having to do a lot of the work remotely, our mortgage went very smoothly. Nancy was able to help us with the differences in the 2 states. She made us feel comfortable even if we felt our questions were a little odd. I would highly recommend her and Rocket Mortgage."

Karen Hoag

"Kathleen was such a sweetheart and patient. I had multiple problems with my computer/scanner and gathering all the right documents. She always answered my questions and helped me consistently. I ...Kathleen was such a sweetheart and patient. I had multiple problems with my computer/scanner and gathering all the right documents. She always answered my questions and helped me consistently. I thought she would give up on me, but stayed with me throughout the process. Thank you Kathleen."

R L

"The mortgage process seemed daunting and overwhelming. Fortunately, I had Douglas by my side to guide me through every step. From our initial consultation, Douglas exuded professionalism, knowledge, ...The mortgage process seemed daunting and overwhelming. Fortunately, I had Douglas by my side to guide me through every step. From our initial consultation, Douglas exuded professionalism, knowledge, and a genuine desire to help me achieve my homeownership dream. Douglas took the time to understand my unique situation and patiently answered all my questions, no matter how trivial they seemed. His clear explanations and attention to detail demystified the complex mortgage process, putting me at ease. Douglas truly went above and beyond, promptly responding to my inquiries and ensuring I had a seamless experience. What impressed me most was Douglas's commitment to finding the best possible solution for my needs. He explored various options and provided impartial advice, always prioritizing my best interests. I never felt pressured or rushed, which made a significant difference in such an important decision. Thanks to Douglas's expertise and unwavering support, I was able to secure a favorable mortgage that aligned with my financial goals. His dedication and personalized service made the homebuying journey enjoyable and stress-free. I cannot recommend Douglas highly enough. His professionalism, integrity, and genuine care for his clients set him apart. If you're looking for a mortgage professional who will go the extra mile, Douglas is an excellent choice. He truly embodies the qualities one seeks in a trusted advisor."

Kathy Engstrom

"Chad was so very helpful to us, as we are tech impaired. He really went the extra mile to make sure we had a successful experience. I would highly recommend him and Rocket Mortgage. Kathy"

Mike Wall

"When we first started the loan application process, Richard was there with us every step of the way. Since it had been several years and many changes to the process since then there were many ...When we first started the loan application process, Richard was there with us every step of the way. Since it had been several years and many changes to the process since then there were many questions. Richard never batted an eye, and was always quick to respond to our needs. Even when I didn’t know I needed to do something in a particular way he was there to guide us and keep the process moving. To anyone who is in need of this type of service, you owe it to yourself to have Richard be your guide. I dare say at my age this should be the last home we/I will need to purchase. But if that need changes there won’t be anyone else except Richard Saling that I would turn to. Richard is professional, but more than that he’s kind, caring and compassionate. Rocket has hit a home run with this guy! Five stars really aren’t enough."

dan owens

"Great to work with. Made it personable. Answered all questions and made sure we understood everything happening. She keep us aware of timelines and all closing issues in our HELOC. You couldn’t ask...Great to work with. Made it personable. Answered all questions and made sure we understood everything happening. She keep us aware of timelines and all closing issues in our HELOC. You couldn’t ask for better customer service. If ever needed again, she would be the reason to return."

Brandon Matthews

"We had the opportunity to work with Hiedi is purchasing our first home, the experience was very friendly and super helpful throughout the whole process. Sooo we also went to her to refinance recently...We had the opportunity to work with Hiedi is purchasing our first home, the experience was very friendly and super helpful throughout the whole process. Sooo we also went to her to refinance recently and nothing changed, Top tier service start to finish. Very knowledgeable and complete professional."

Jeanette Wansolich

"Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a ...Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help. Thank you so much!"

Shelly Andrews

"We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say ...We were just scrolling through the internet when I stumbled upon Rocket Mortgage and decided to fill out some information. I’m so glad I did, because it connected us with Melissa. I truly can’t say enough good things about her. Melissa was always polite, supportive, and extremely knowledgeable. She took the time to answer all of my questions and never once made me feel like I was bothering her—even with my endless questions! She was always quick to respond to texts and calls, which made the entire process much less stressful. We have and will continue to recommended her to others. Thank you, Melissa, for all of your help and support. We truly appreciate everything you did for us."

StevieNicks Wald

"I applied with 4 lenders for rates and term options. I was approved with all of them but Corey and his team stand out way above the rest. Most other lender are caviler about the process. They get ...I applied with 4 lenders for rates and term options. I was approved with all of them but Corey and his team stand out way above the rest. Most other lender are caviler about the process. They get things do when they get done. Corey made this loan happen quick! I closed with rocket weeks ahead of the other lenders."