Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Richard Martin

"Sylvie was outstanding through out the whole process. No matter what time I called, Sylvie answered back within a few minutes. Sometime we even talked about our families. I will defiantly call ...Sylvie was outstanding through out the whole process. No matter what time I called, Sylvie answered back within a few minutes. Sometime we even talked about our families. I will defiantly call Sylvie when I purchase my next mortgage. Just an awesome experience with Sylvie."

Joshua Hildebrandt

"I had the pleasure of working with Hamze throughout the entire process. From the start, he was incredibly friendly and kind, making what could have been a stressful experience feel smooth and ...I had the pleasure of working with Hamze throughout the entire process. From the start, he was incredibly friendly and kind, making what could have been a stressful experience feel smooth and effortless. Hamze was always quick to respond to any questions or concerns I had, ensuring that I was never left in the dark. What really stood out was his attention to detail as the market fluctuated. Hamze stayed on top of the changes and adjusted my rate accordingly, ensuring I got the best possible price. The entire process, from start to finish, was seamless thanks to his professionalism and dedication. I highly recommend Hamze and Rocket Mortgage to anyone looking to refinance their home."

Janice Robinson

"How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns...How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns that I may have had or even thought about. Ken explained why it would be a good decision to refinance my home to be able to live a more fruitful life and to pay off debts and have some cash in the bank. I can even take myself out to a fancy dinner once or twice a year. Thank you, Rocket Mortgage, you were great!"

Ashlee M

"Connor is the LeBron James of mortgages, except instead of slam dunks, he drops APRs and loan options with style. This man could refinance my Monopoly house, underwrite my Lego castle, and still leave...Connor is the LeBron James of mortgages, except instead of slam dunks, he drops APRs and loan options with style. This man could refinance my Monopoly house, underwrite my Lego castle, and still leave me feeling like I got VIP access to the world’s fanciest closing table. He explains mortgages so clearly I half expected him to start drawing charts in the sky like a TED Talk meets halftime show. He didn’t just earn my 'interest'… he compounded it daily ;). If all bankers were like him, we’d be out here camping overnight in sleeping bags just to be first in line for 'principal' advice. Rocket should stop calling itself a mortgage company and just admit it’s running a Connor fan club at this point. 11/10 would bank on him again. Would let him refinance my Amazon cart, cosign my Home Depot tab, and negotiate a fixed rate on my late-night trips to the gym. Honestly, if Connor ever offers to underwrite my Netflix subscription or emotional support pizza, I’m signing in blood. Seriously though, he is very sharp and I learned a lot. Thanks for following up with me to ensure I'm top of the new rates. Appreciate you!"

Weight2Well

"I give Shelly 10 stars! She went above and beyond to help me with issues I had to make sure I was approved for the loan and other things. She is super efficient, smart, resourceful, and nice! You ...I give Shelly 10 stars! She went above and beyond to help me with issues I had to make sure I was approved for the loan and other things. She is super efficient, smart, resourceful, and nice! You can’t go wrong with Shelly Hood!"

Amanda Taylor

"I am so thankful to have had Travis as my loan officer! He was always responsive and made himself available whenever I had questions or concerns. He ushered me through the entire process and went ...I am so thankful to have had Travis as my loan officer! He was always responsive and made himself available whenever I had questions or concerns. He ushered me through the entire process and went through every aspect with me, even down to the details. I highly recommend Travis to anyone looking for effective and supportive home loan assistance."

Kathryn Lea

"I had a great experience with Haneen from start to finish. She was personable, knowledgeable and even made me laugh, which I certainly didn't expect during the home refinancing process. She was able ...I had a great experience with Haneen from start to finish. She was personable, knowledgeable and even made me laugh, which I certainly didn't expect during the home refinancing process. She was able to answer all my questions and explained things in a way that was very easy for me to understand. I would recommend her without hesitation to anyone going through this process, she really provided 10/10 service the whole time."

Mouse

"Michael explained very clearly and very helpful throughout the process. Important to us was his patients and knowledge."

"On March 9th I called Rocket about an equity loan. Lucky for me that Joe Hubbard answered. His knowledge of the subject was fantastic, and he walked me through the program in less than a half hour. ...On March 9th I called Rocket about an equity loan. Lucky for me that Joe Hubbard answered. His knowledge of the subject was fantastic, and he walked me through the program in less than a half hour. After getting all the information from me, he gave me an estimate of what tha cost would be and a possible timeline. His professionalism started the ball rolling. Within 10 days I had a closing date of March 24th. That's 15 days, start to finish. I hope that Rocket is blessed with more agents as thorough as Mr. Hubbard."

Nina Woods

"Jamie made the entire process as easy as it could be. Not only was he available to answer any of my questions but was able to refer me to other persons when needed. I was kept up to date in the ...Jamie made the entire process as easy as it could be. Not only was he available to answer any of my questions but was able to refer me to other persons when needed. I was kept up to date in the processes of purchasing a new home and got to know him as a person as well. Thank you, Jamie."