Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 236 of 374
Brandon Stroud

"Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good ...Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good end-to-end solution for my financial needs. A++++++++++++"

Richard Hane

"I can not think of anything that was not the best experience. All questions answered, process was easy and Zach was very professional. Top rate experience for us."

Lionel Paro

"Barbara was very efficient, and was able to answer all of our questions, and clear up any concerns we had. Work with her was a very pleasant experience."

Ian Osborn

"Having worked with many loan experts/brokers/bankers over the years, Jason is by far the best and most professional that I've encountered. Incredibly honest, informative, proactive with communication,...Having worked with many loan experts/brokers/bankers over the years, Jason is by far the best and most professional that I've encountered. Incredibly honest, informative, proactive with communication, and organized. Made the process super seamless and ensured I ended up with the best possible loan package. Looking forward to working with Jason again over time. Thanks Jason!"

Marco Del Castillo

"Excellent customer service. He and the team at Rocket Mortgage were super professionals and fast in getting us the credit we needed to buy our town home in NJ. Awesome!"

Josh Evans

"Justin was very professional and transparent throughout our loan refinance. His communication was always clear, timely, and easy to understand. He truly sets a high standard for others in the ...Justin was very professional and transparent throughout our loan refinance. His communication was always clear, timely, and easy to understand. He truly sets a high standard for others in the industry. I will definitely continue working with Justin for any of my future loan needs."

Samantha Wright

"As a first-time home-buyer, I didn’t know what I was getting myself into. My realtor connected me to Shari, and she jumped right in to help me. She asked me what my budget was, and from there, she ...As a first-time home-buyer, I didn’t know what I was getting myself into. My realtor connected me to Shari, and she jumped right in to help me. She asked me what my budget was, and from there, she started looking out for my best interest. She is kind, respectful, and responsible. Even though she has a newborn baby, it didn’t stop her from pushing through my loan application and ensuring my numbers were accurate."

Jennae Van Elswyk

"I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, ...I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, answer all our questions, and make us feel completely at ease throughout the entire process. His knowledge of the loan options and the market was impressive; he guided us toward the best solution for our situation without ever pushing unnecessary products. What truly stood out was how fast John responded—whether it was late in the evening or over the weekend, he was always quick to reply with clear, helpful information. Thanks to John’s expertise and responsiveness, our loan closed smoothly and ahead of schedule. If you’re looking for a loan officer who combines professionalism with genuine care, John is your guy!"

Jeanette Wansolich

"Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a ...Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help. Thank you so much!"

Kaitlyn Daignault

"Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain ...Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain every detail clearly, ensuring that I fully understood my options and felt confident in every decision. He was always available to answer questions, no matter how small, and consistently went above and beyond to make the experience smooth and stress-free. It’s rare to find someone who combines expertise with such kindness and patience. I am incredibly thankful for Robert’s time, dedication, and exceptional service. I would highly recommend him to anyone seeking a loan officer who truly puts their clients first."