Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 236 of 400
Scott Adams

"Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it ...Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it actually was that he did offer; and he did. After this, he was very efficient and helpful in talking me through the steps to make an application. He was very clear, and everything he told me proved to be correct. The service was very time efficient, much more so than I expected. We were very appreciative of Peter's help."

Monique Horon

"Dealing with Jesse was like dealing with an old friend. Jesse explained the process completely, and reassured my husband and I that this was something worth doing along with providing us with an idea ...Dealing with Jesse was like dealing with an old friend. Jesse explained the process completely, and reassured my husband and I that this was something worth doing along with providing us with an idea of how we can pay our home off quicker. This entire process was completely painless!"

Norris Walker

"Amina is wonderful! Very informative, communicates well with the customer. My experience with Amina gave me the experience to be able to sleep at night knowing I have her working in the background to ...Amina is wonderful! Very informative, communicates well with the customer. My experience with Amina gave me the experience to be able to sleep at night knowing I have her working in the background to make sure I get the best value. Very professional I will recommend Amina to my friends, and family. Great Job!"

Katrina Lyons

"Here's a positive and polished referral based on your experience: --- "I cannot say enough great things about Mason! First off, my realtor negotiated a 3 year interest rate buy down from my ...Here's a positive and polished referral based on your experience: --- "I cannot say enough great things about Mason! First off, my realtor negotiated a 3 year interest rate buy down from my builder when my husband I purchased our new build almost 3 years ago. I first connected with Mason in the fourth quarter of 2024 to explore refinancing my home loan. Unfortunately, at the time, we couldn't find a product or interest rate that fit my situation. Despite that, Mason stayed in touch and consistently checked in to see if the market had shifted in my favor. When my negotiated interest rate buy-down was about to expire, I reached out to Mason, and he called me back almost immediately—literally moments after I sent my email! He sprang into action, secured approvals, and got my loan processed with lightning speed. He found a product that saved my family $400-$500 per month! Mason’s dedication, professionalism, and persistence were top-tier from start to finish. Even though I haven't closed yet, I had to take a moment to recognize his exceptional service. If I could, I’d have him by my side throughout every financial process and beyond. Thank you, Mason, for being truly amazing! Sending love and light from Georgia!""

Joey Ady
Joey Ady

Joey Ady

Rocket Mortgage
4 Reviews
Peter Durand

"Joey made a potentially difficult and demanding process painless. She was thoughtful, professional, and as helpful as I had hoped. She was responsive and always had the answers when I called or ...Joey made a potentially difficult and demanding process painless. She was thoughtful, professional, and as helpful as I had hoped. She was responsive and always had the answers when I called or e-mailed her with questions. I'd work with her again in a heartbeat and would recommend her to anyone."

Amanda Wilson

" I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his ... I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user. I started with Rocket Mortgage, against the advice of almost everyone I spoke with, and Marcus was very responsive. For this reason, when I went under contract on a home in Panacea, Fl. I decided to stay with Rocket Mortgage, as Marcus seemed to make the process seamless. My realtor was very weary of my decision, due to some past experiences she had working with Rocket Mortgage. However, the process went more smoothly than I could have imagined, and both Marcus and Monica were fantastic. We made it to closing day with no problems! We packed, and were ready for our new home and next adventure. Sadly, on the way to closing, I received a call that made my heart drop. Our soon to be home, where we were so happy to be, had burned to the ground the night before. As horrible as this was, Marcus was not only respectful of the emotional grief that I was feeling at the time, but was kind and ready to assist me once I started the house hunt again. This experience with Rocket Mortgage not only changed my opinion of working with a large company, but also completely changed the opinion of my realtor too. Once we started looking at other homes, she even mentioned how great this team was and made the process a breeze. She now has a great opinion of working with Rocket Mortgage, and with all of her clients on a day to day basis, this really impacts business as a whole, even for a large company. We are now under contract for another home, and have enjoyed working with Marcus again. We have thus far received the same high level of service, and I would now recommend Rocket Mortgage to anyone searching for a home. Please ensure that Marcus and Monica receive recognition for their contributions to Rocket Mortgage as a whole. This is what makes a customer success story. "

Geraldine Nabwe

"Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and ...Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and efforts you put in to get our clients to a successful closing ~ RealtorĀ® Monah"

Hass al

"I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every ...I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every question I had was answered clearly, and they made sure I understood each step along the way. I highly recommend Anwar to anyone looking for a reliable and trustworthy loan officer!"

Karl Kapoor

"I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our ...I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our fully paid for home. The representative, David Alton who made first contact was extremely helpful with information and recommendations about what would work best for us as we worked through the process. Once again, Rocket Mortgage company did an efficient job of gathering information through online service. But, equally important was the personal, informed, professional one-on-one help from David Alton. A great company needs great people. Rocket Mortgage has one with David Alton. I referred my daughter to him as well for a mortgage refinance and he has been kind enough to walk her through some options as well."

Megen

"It was a pleasure working with Jaafar. I felt like the entire process was seamless and done in a timely fashion. He was able to adapt to my schedule and I never felt the pressure of having to meet a ...It was a pleasure working with Jaafar. I felt like the entire process was seamless and done in a timely fashion. He was able to adapt to my schedule and I never felt the pressure of having to meet a deadline. Jaafar is very educated, and it was clear from the very beginning, that he was invested in taking the time to find exactly what it was that I was looking for. Thank you for the partnership in this!"