Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 237 of 373
Jessica McHenry
Jessica McHenry

Jessica McHenry
Rocket Mortgage
4 Reviews
Jim Heinzelmann

"Jessica went above and beyond to answer any questions that I had, even doing so on Superbowl Sunday! She always made herself available throughout the entire process."

JD Mechem
JD Mechem

JD Mechem
Rocket Mortgage
4 Reviews
Sara Barnett

"Great, easy communication and easy to work with. Straight to the point and gets things moving quickly! A+"

Chase Mention
Chase Mention

Chase Mention
Rocket Mortgage
4 Reviews
Alan Robinson

"My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy...My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy chair in my home. Well done!"

Gregory Milkie
Gregory Milkie

Gregory Milkie
Rocket Mortgage
4 Reviews
Rambo Research

"Thank you Greg for your work as my loan account expert, monitoring loan rates and keeping me informed so that I could make the best refi decision. The process was transparent and seamless and I really...Thank you Greg for your work as my loan account expert, monitoring loan rates and keeping me informed so that I could make the best refi decision. The process was transparent and seamless and I really appreciate your guidance and support."

Santina Mitaj
Santina Mitaj

Santina Mitaj
Rocket Mortgage
4 Reviews
Johnny Santos

"I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and ...I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and families. I wish her future success because she is amazing!! Mr and Mrs Johnny Santos"

Zachary Mitkoff
Zachary Mitkoff

Zachary Mitkoff
Rocket Mortgage
4 Reviews
Jody Moeller

"Zack and Rocket Mortgage were a pleasure to work with. Zack was always on top of things and more importantly was always available. He spent time patiently walking us through the Loan numbers as ...Zack and Rocket Mortgage were a pleasure to work with. Zack was always on top of things and more importantly was always available. He spent time patiently walking us through the Loan numbers as well as the closing costs. The process would not have been the same without his help."

Kareem Mohammad
Kareem Mohammad

Kareem Mohammad
Rocket Mortgage
4 Reviews
Mike Madden

"Very friendly and customer oriented. He seems to love his job and really enjoys serving the needs of his clients in getting them the best loan possible."

Joshua Morton
Joshua Morton

Joshua Morton
Rocket Mortgage
4 Reviews
Roger Ousley

"Josh is very respectful of the customer, and just don't find that these days. He has responded everytime I have requested his assistance and has continued to offer help beyond the call of duty."

Melvin Moton
Melvin Moton

Melvin Moton
Rocket Mortgage
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."

Elvis Naftaliev
Elvis Naftaliev

Elvis Naftaliev
Rocket Mortgage
4 Reviews
Jonathan Weinstein

"This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, ...This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, responding quickly (and often outside of business hours) to any questions. He provided excellent advice as well, making sure we secured the best loan to meet our goals. The process was smooth and quick and could not have gone any better. I will definitely use Rocket again and will ask for Elvis to be our guide!"