Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 238 of 400
Brandon Woods

"Ramon was very personable. Ramon stated in touch every step of the way and made the process seamless. The whole process went by so smooth and without hiccups. I would refer Rocket mortgage and Ramon ...Ramon was very personable. Ramon stated in touch every step of the way and made the process seamless. The whole process went by so smooth and without hiccups. I would refer Rocket mortgage and Ramon to anyone I know needing help. Thank you Ramon for everything you did."

Regina Borders

"Demetrius was a pure pleasure to talk to. I wasn't even sure if I'd qualify for a HELOC, but he talked me through the process and made it easy to comprehend. He was so delightful to talk to! I would ...Demetrius was a pure pleasure to talk to. I wasn't even sure if I'd qualify for a HELOC, but he talked me through the process and made it easy to comprehend. He was so delightful to talk to! I would refer/recommend anyone checking in to home loans to try to connect with Demetrius."

Sheila Johnson

"Blake, always was there when I needed to ask questions. He was there from beginning to end. I appreciate his kindness. I would recommend him to anyone"

Jose Andrade

"⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and...⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and within minutes, I was connected to a representative who listened patiently and helped quickly and efficiently. What really stood out was how friendly and understanding the Shakil was — he made me feel valued as a customer. Not only did we figure things out but also followed up quickly to make sure everything was working smoothly. It's rare to find such attentive and high-quality service these days. Big thanks to Shakil for turning an expectation into a pleasant experience. Highly recommend!"

Ellen Borland

"Craig was very informative and helpful from the very first time we talked until we were set to close. What a easy and efficient way to do business if you want to refi!! We would recommend Craig to...Craig was very informative and helpful from the very first time we talked until we were set to close. What a easy and efficient way to do business if you want to refi!! We would recommend Craig to anyone that has concerns or questions about the refi process. He makes you feel comfortable with every question you have. Their website is very easy to follow in order to get all the necessary documents uploaded for final review. The message board works very well; response is almost immediate. We also used the chat option and that also was so efficient! Thanks Craig for helping us move forward."

Marc A Fisher

"Gregory simplified a process that was bewildering at times with a calm and reassuring voice. He was always available to answer questions and explain things. He is an asset to the Rocket Morgage ...Gregory simplified a process that was bewildering at times with a calm and reassuring voice. He was always available to answer questions and explain things. He is an asset to the Rocket Morgage organization and I would not hesitate to use him again if needed. Highly recommend Gregory Cook and Rocket Mortgage to anyone buying a house."

Lewis Tuck

"I was fortunate enough to be referred to Rafael by my Redfin realtor - Karl Taylor. I couldn't have been happier with the result of getting to work with Rafael and the excellent support team at ...I was fortunate enough to be referred to Rafael by my Redfin realtor - Karl Taylor. I couldn't have been happier with the result of getting to work with Rafael and the excellent support team at Rocket. I did my homework and contacted multiple credit unions, regional and large lenders and no one could compete the rate and terms that Rafael offered. I even had other lenders ask me to send the rate details to see if they could compete and they could not! As important as a great rate was, the ease and comfort with dealing with Rafael and the entire online application process, couldn't have gone any better. I know exactly where I'm going for my next home purchase next year ;)"

Todd Raymer

"We refinanced our Mortgage with Rocket Mortgage and had a terrific experience. The process was quick, easy, and the team was super professional! Shane was knowledgeable and very helpful to make the ...We refinanced our Mortgage with Rocket Mortgage and had a terrific experience. The process was quick, easy, and the team was super professional! Shane was knowledgeable and very helpful to make the experience stress free!!!"

Soledad McCary

"Hi my name is Soledad McCary, recently got my first refinance loan and honestly I don’t know what I am doing and kind of feel uncomfortable about it. Thank God, Chris answered it and from day one I ...Hi my name is Soledad McCary, recently got my first refinance loan and honestly I don’t know what I am doing and kind of feel uncomfortable about it. Thank God, Chris answered it and from day one I already felt that I can trust her and to my surprise she helped me all the way through and even go above and beyond her duties . I can ask her anything and she will respond truthfully anytime. I can text or call her anytime. I really appreciate everything that you’ve done for me Chris. And I will make sure to recommend you to all my family and friends. Lastly I can’t thank you enough for all your hard work and dedication to help me. Continue to do what you are doing and remember you will be very successful in whatever you do. God bless you more and have a good health and long life ❤️❤️❤️"

Amy Walters

"Tony is an excellent loan officer. I am so blessed to have gotten him! He is very knowledgeable, personable, and all around a very sweet man! The transaction was smooth and quick, Tony made sure of ...Tony is an excellent loan officer. I am so blessed to have gotten him! He is very knowledgeable, personable, and all around a very sweet man! The transaction was smooth and quick, Tony made sure of it! Thank you Tony, for helping me get my loan. I appreciate you so much!!! :)"