Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 240 of 374
Little Ninja

"Aspen is awesome to work with very knowledgeable, helpful, answered all questions. I would recommend her and request her for any further assistance"

Amanda Wilson

" I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his ... I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user. I started with Rocket Mortgage, against the advice of almost everyone I spoke with, and Marcus was very responsive. For this reason, when I went under contract on a home in Panacea, Fl. I decided to stay with Rocket Mortgage, as Marcus seemed to make the process seamless. My realtor was very weary of my decision, due to some past experiences she had working with Rocket Mortgage. However, the process went more smoothly than I could have imagined, and both Marcus and Monica were fantastic. We made it to closing day with no problems! We packed, and were ready for our new home and next adventure. Sadly, on the way to closing, I received a call that made my heart drop. Our soon to be home, where we were so happy to be, had burned to the ground the night before. As horrible as this was, Marcus was not only respectful of the emotional grief that I was feeling at the time, but was kind and ready to assist me once I started the house hunt again. This experience with Rocket Mortgage not only changed my opinion of working with a large company, but also completely changed the opinion of my realtor too. Once we started looking at other homes, she even mentioned how great this team was and made the process a breeze. She now has a great opinion of working with Rocket Mortgage, and with all of her clients on a day to day basis, this really impacts business as a whole, even for a large company. We are now under contract for another home, and have enjoyed working with Marcus again. We have thus far received the same high level of service, and I would now recommend Rocket Mortgage to anyone searching for a home. Please ensure that Marcus and Monica receive recognition for their contributions to Rocket Mortgage as a whole. This is what makes a customer success story. "

Hass al

"I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every ...I had an outstanding experience working with my mortgage loan officer, Anwar. He was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Every question I had was answered clearly, and they made sure I understood each step along the way. I highly recommend Anwar to anyone looking for a reliable and trustworthy loan officer!"

Jules Jules

"I had a fantastic experience working with Lisa Alonzo for my home mortgage. From the very first conversation, she was incredibly upfront and straightforward about monthly payments and total loan ...I had a fantastic experience working with Lisa Alonzo for my home mortgage. From the very first conversation, she was incredibly upfront and straightforward about monthly payments and total loan costs. I was especially impressed by her expertise in helping me secure a great mortgage rate. Lisa walked me through every step of the process and was always available to answer my questions with patience and clarity. If you want a lender who combines professionalism with top-tier customer service, look no further than Lisa."

Muhammad Hillou

"I had a great experience working with Matthew. He provided an accurate estimate of the closing costs, offered reasonable pricing, and clearly explained the monthly payments. Throughout the entire ...I had a great experience working with Matthew. He provided an accurate estimate of the closing costs, offered reasonable pricing, and clearly explained the monthly payments. Throughout the entire process, he stayed in consistent communication and remained attentive all the way through closing. Highly recommend!"

Ali Atwi
Ali Atwi

Ali Atwi

Rocket Mortgage
4 Reviews
Apryl McVay

"I was so nervous and anxious about this whole process. He walked me through it and made mr so the value. The process was quick. And as of today I have my funds. All this happened my chance. The ...I was so nervous and anxious about this whole process. He walked me through it and made mr so the value. The process was quick. And as of today I have my funds. All this happened my chance. The website didn’t work making my payment and Ali said he could help. Thanks"

Charles Hardin

"Karem is a star, and was the most helpful person in the home-buying process. He answered all my questions thoroughly and brought options that I wasn't aware of to my attention. He is very friendly and...Karem is a star, and was the most helpful person in the home-buying process. He answered all my questions thoroughly and brought options that I wasn't aware of to my attention. He is very friendly and positive throughout what can be a stressful process. More than anything, though, He is absolutely ON IT. We jumped into the market unexpectedly for a house that came up near us and Karem was all over things. Far exceeded my expectations and even my Realtor commented several times about his pro-activeness and efficiency."

Denise Skogfeldt

"Working with Hannah throughout the loan process was an absolutely wonderful experience. From start to finish, she was professional, knowledgeable, responsive, and genuinely caring. She took the time ...Working with Hannah throughout the loan process was an absolutely wonderful experience. From start to finish, she was professional, knowledgeable, responsive, and genuinely caring. She took the time to explain every step clearly, answered all of my questions promptly, and made what could have been a stressful process feel smooth and manageable. Hannah consistently went above and beyond to ensure everything stayed on track, and her communication throughout the process was exceptional. I truly appreciated her patience, attention to detail, and dedication to providing outstanding customer service. I highly recommend Hannah to anyone looking for a trustworthy and supportive loan officer. I am extremely grateful for all of her hard work and could not be happier with my experience."

Shelly Nunn

"This was our second time working with Jason and he couldn't have been a better fit for us. The first time around took months and months, but he stuck with us and in the end it all worked out and all...This was our second time working with Jason and he couldn't have been a better fit for us. The first time around took months and months, but he stuck with us and in the end it all worked out and all the paperwork we needed was delivered and we closed. The second time was quick and easy."

Blanca Torres

"Adam was knowledgeable and super easy to work with. He guided me and my daughter through the process and was always available to answer questions. I am not tech savvy but Adam made the process easy ...Adam was knowledgeable and super easy to work with. He guided me and my daughter through the process and was always available to answer questions. I am not tech savvy but Adam made the process easy and made me feel secure in my decision"