Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 240 of 356
Thomas Gwinner

"Marko was absolutely wonderful he formulated and suggested a package which accomplished my goal, corrected multiple issues and fit my unique financial profile. He is certainly one of the reasons that ...Marko was absolutely wonderful he formulated and suggested a package which accomplished my goal, corrected multiple issues and fit my unique financial profile. He is certainly one of the reasons that Rocket is number one!"

Michael Chang

"We had such a great experience working with Asia Jeng as our lender while buying our first home! From the beginning, Asia was incredibly attentive, responsive, and always willing to take the time to ...We had such a great experience working with Asia Jeng as our lender while buying our first home! From the beginning, Asia was incredibly attentive, responsive, and always willing to take the time to answer our questions. We genuinely felt like he was in our corner throughout the entire process. What really stood out was how willing Asia was to go the extra mile for us. Whenever we put in an offer, he would proactively reach out to the seller’s side to advocate for us and help make our offer as strong as possible. He also consistently looked for ways to save us money, exploring every available option rather than just taking the easiest path. Finally, what truly sets him apart were the friendly conversations outside of the loan process; his intentionality in making a connection made us feel like he was a friend and not just another loan in the pipeline. As first-time homebuyers, having someone we could trust and reach whenever we needed guidance made a huge difference. Asia made a process that can easily feel overwhelming much more manageable, and it was clear that he genuinely cared about getting the best possible outcome for us. Buying our first home is something we’ll always remember, and we’re incredibly thankful that Asia was part of that experience. We would absolutely recommend him to anyone looking for a lender who is knowledgeable, responsive, and truly willing to go above and beyond for his clients."

L Peterson

"Professional and oh so patient. Always prompt with responses. She made us very comfortable with our loan choices and explained trade offs and advantages. It was comforting having a human to reach ...Professional and oh so patient. Always prompt with responses. She made us very comfortable with our loan choices and explained trade offs and advantages. It was comforting having a human to reach out to during the automated stretch of the process."

Robert Gonzalez

"I loved working with Hugh! He was clearly committed to providing extraordinary care and service and clearly explained different options to allow me to choose the one that would work best for us. As ...I loved working with Hugh! He was clearly committed to providing extraordinary care and service and clearly explained different options to allow me to choose the one that would work best for us. As interest rates lowered, Hugh contacted me to share updates and new possible scenarios, and he never tried to "push" us into doing anything. And during the process leading up to our closing, Hugh remained available to provide answers and clarification on anything that I had questions about. I would gladly work with Hugh again, and I highly recommend him to anyone interested in partnering with a Loan Expert who genuinely cares."

R Ehrick

"Jeana covered every aspect of our needs. In the evenings or on weekends, she was available at any time after hours. Unasked, she called the Seller's agent and convinced him that our credit was ...Jeana covered every aspect of our needs. In the evenings or on weekends, she was available at any time after hours. Unasked, she called the Seller's agent and convinced him that our credit was excellent on a very important sale. It is impossible to say enough good things about Jeana and we recommend her to anyone looking for financing."

Narasimha Ryali

"Joshua was absolutely great to work with. He was super helpful, guiding me step-by-step through what can normally be a stressful process. Thanks to his clear communication and support, the entire loan...Joshua was absolutely great to work with. He was super helpful, guiding me step-by-step through what can normally be a stressful process. Thanks to his clear communication and support, the entire loan process was a super smooth experience for me."

Ohana Valverde Soto

"Brian was great and clear on the next steps. Always trying to do his best to get me the best option according to my needs and capabilities. For any other futures mortgages, I want Brian to work with ...Brian was great and clear on the next steps. Always trying to do his best to get me the best option according to my needs and capabilities. For any other futures mortgages, I want Brian to work with me again. If he doesn't become a manager by them."

Kay Katz
Kay Katz

Kay Katz

Rocket Mortgage
4 Reviews
Robert Davenport

"We called Rocket Mortgage after another company gave us the impression our loan was hardly worth the effort. Kay, on the other hand, took us seriously and made the entire loan process easy. When I ...We called Rocket Mortgage after another company gave us the impression our loan was hardly worth the effort. Kay, on the other hand, took us seriously and made the entire loan process easy. When I changed my mind on the points charged before closing, he fixed everything in a jiffy. A professional and highly recommended."

Monte Davis

"Clay did an excellent job, making my new Rocket Mortgage happen. He got my interest rate and monthly payments lowered, and he was very pleasant to deal with. The process was streamlined, and ...Clay did an excellent job, making my new Rocket Mortgage happen. He got my interest rate and monthly payments lowered, and he was very pleasant to deal with. The process was streamlined, and obtaining the mortgage was easy; thanks to Clay and Rocket Mortgage."

Katie Blackman

"Working with Josh at Rocket Mortgage was an outstanding experience. I know Rocket sometimes gets a bad rap for not being local, but they do have a branch in Fayetteville, and Joshua completely changed...Working with Josh at Rocket Mortgage was an outstanding experience. I know Rocket sometimes gets a bad rap for not being local, but they do have a branch in Fayetteville, and Joshua completely changed my perspective. From the first moment he was super responsive. He answered every one of my million questions with patience, explained every step of the process, and made sure I understood exactly what was happening from start to finish. This process had many twists and turns and at times was a bit stressful, but Josh made the entire experience smooth and reassuring even when it felt impossible. If you’re looking for a knowledgeable, responsive, and genuinely helpful loan officer, I highly recommend reaching out to Joshua!"