Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 240 of 373
Kevin Wolfley

"Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone ...Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone through a mortgage or home equity loan can attest - there's always SOMETHING that comes up and requires a pivot or reconsideration of things and Jonathon really made us feel supported and valued as customers throughout the entire process and especially in these moments. He was never pushy and never made us feel like his commission was more important than our goals and the outcomes of this process. Highly recommend - will definitely work with Jonathon again!"

Donna Smith

"He was incredibly thoughtful and easy to understand. I can't imagine a better experience than the one he provided"

Stephen Tite

"I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little ...I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little knowledge of the process. Jonathan stepped in right away, took charge, and guided us through everything with confidence and clarity. His expertise in VA home loans really showed—thanks to his quick action and deep understanding of the process, we were able to lock in an incredibly competitive interest rate. He was always responsive, on time, and clearly committed to doing what's best for us. Jonathan sets the standard for customer service and professionalism, and my family and I are extremely grateful for his help. I’m more than happy to recommend him to any fellow veteran or anyone looking for someone who knows their stuff and truly cares. Thank you, Jonathan. You made this journey a lot easier—and better—than we could’ve imagined."

Carie Ward

"Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was ...Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would absolutely look forward to working with him again in the future if needed."

Linda Benoit

"Prachi, was very helpful and kept the lines of communication open. She was quick to respond to any question or issue. I would definitely recommend Prachi for fast reliable service!"

Samantha  Fernandez

"I recently had the pleasure of working with Sebastian for my mortgage loan, and I cannot recommend him highly enough. From the very beginning, he was attentive and responsive, taking the time to ...I recently had the pleasure of working with Sebastian for my mortgage loan, and I cannot recommend him highly enough. From the very beginning, he was attentive and responsive, taking the time to explain every detail of the process."

Jennae Van Elswyk

"I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, ...I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, answer all our questions, and make us feel completely at ease throughout the entire process. His knowledge of the loan options and the market was impressive; he guided us toward the best solution for our situation without ever pushing unnecessary products. What truly stood out was how fast John responded—whether it was late in the evening or over the weekend, he was always quick to reply with clear, helpful information. Thanks to John’s expertise and responsiveness, our loan closed smoothly and ahead of schedule. If you’re looking for a loan officer who combines professionalism with genuine care, John is your guy!"

Kaitlyn Daignault

"Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain ...Working with Robert has been an absolute pleasure. His professionalism, knowledge, and genuine care for his clients truly set him apart. Throughout the entire process, Robert took the time to explain every detail clearly, ensuring that I fully understood my options and felt confident in every decision. He was always available to answer questions, no matter how small, and consistently went above and beyond to make the experience smooth and stress-free. It’s rare to find someone who combines expertise with such kindness and patience. I am incredibly thankful for Robert’s time, dedication, and exceptional service. I would highly recommend him to anyone seeking a loan officer who truly puts their clients first."

Kenneth Bitner

"Carlton was very professional and helpful in navigating the complex process of refinancing my home loan. When i came up on a task that was troublesome he had strategies and resources for me that were ...Carlton was very professional and helpful in navigating the complex process of refinancing my home loan. When i came up on a task that was troublesome he had strategies and resources for me that were successful for completion of that activity.. Thank You Carlton."

Meredyth Hume

"Brendon S. Was great from start to finish! Our home loan was transferred from Mr. Cooper to Rocket Mortgage and we received an email from Brendon welcoming us and offered to help us with our loan ...Brendon S. Was great from start to finish! Our home loan was transferred from Mr. Cooper to Rocket Mortgage and we received an email from Brendon welcoming us and offered to help us with our loan needs! So I took a shot, and I truly am glad that I did! From first point of contact he was professional, very responsive, and went over a few options of refinancing to pay off some debt and do some home additions that we have been wanting to upgrade! Never once did he make me feel pressured or like I was just another number to a loan. He let us decide what was best and reassured us it was okay if we did or did not choose to refinance! His emails were professional, responsive, informative and he kept in contact from start to finish and made this refinance quick, easy and painless! He walked us through the whole process, and the app made it very easy to see our status updates and upload paperwork as it was needed! I highly recommend Brendon S. And rocket mortgage for your home loan or refinancing needs! Thanks again Brendon!"