Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 241 of 356
Debra Curdts

"Jim was with me every step of the way and always present with answers to my questions and provided advice on how to proceed through this process. I could email, phone or text and I always got a ...Jim was with me every step of the way and always present with answers to my questions and provided advice on how to proceed through this process. I could email, phone or text and I always got a return answer-that was NOT a BOTT! The human connection made this process valuable to us!"

Richard and Kathy Beecher

"We originally reached out to Rocket Mortgage because it was a super quick and easy way to get a pre-approval letter for our purchase contract. But Alex was the main reason we stayed with Rocket for ...We originally reached out to Rocket Mortgage because it was a super quick and easy way to get a pre-approval letter for our purchase contract. But Alex was the main reason we stayed with Rocket for our mortgage loan. He was extremely helpful explaining our mortgage options, in particular the recasting option, which we will definitely use in the future. Nice guy, very professional, and always pleasant to chat with. Well done, Alex!"

Dale Hawkins

"I echo what my husband noted, as you can imagine I was bombarded with many new and previous agents and lenders. I chose Braulio, as he has a wonderful uplifting personality and was able to meet our ...I echo what my husband noted, as you can imagine I was bombarded with many new and previous agents and lenders. I chose Braulio, as he has a wonderful uplifting personality and was able to meet our needs with no hesitation. Rocket has been a wonderful lender in our 2+ years with them, and this refi was so smooth from provided docs, setting appts, everything just ran like clockwork. And with the final closing documents signing, technology so advanced, from pre signing to final signing, in the past it has been 1-2 hours, this time 15 mins…I was so impressed. I will definitely be recommending Rocket to anyone looking for a lender in the future. Rocket Mortgage is lucky to have Braulio on their team!"

nacimek

"Working with Brad as our Executive Loan Officer at Rocket Mortgage has been an exceptional experience. His warmth and professionalism immediately put us at ease and his expertise ensured we felt ...Working with Brad as our Executive Loan Officer at Rocket Mortgage has been an exceptional experience. His warmth and professionalism immediately put us at ease and his expertise ensured we felt confident and informed throughout the entire process. What sets Brad apart is his patience, depth of knowledge, and great personality. He walked us through every step with clarity, making sure we understood our options and felt empowered to make the right decisions. No question was too small and he always provided thoughtful, well-informed answers. Brad's responsiveness and resourcefulness in finding solutions to every challenge were outstanding. His calm demeanor made navigating our home loan genuinely enjoyable and his dedication to his clients is evident. We highly recommend Brad and would work with him again in a heartbeat."

Rhonda Fargnoli

"James Lowell was professional, kind, and incredibly helpful from my very first call on July 3rd. He walked me through the entire mortgage process with patience and clarity and worked incredibly hard ...James Lowell was professional, kind, and incredibly helpful from my very first call on July 3rd. He walked me through the entire mortgage process with patience and clarity and worked incredibly hard to help me get approved. I was very nervous and unsure of how to navigate everything, but James was always honest, clear, respectful, and reassuring. He took the time to answer my questions and made what could have been an overwhelming experience feel manageable. I am truly grateful for his support and would highly recommend James to anyone looking for someone they can trust to guide them through the mortgage process."

Steven Thurlow

"Alex was an absolute pleasure to work with. A completely professional and easy process from start to finish. I would highly recommend Alex and Rocket Mortgage to anyone looking to purchase or ...Alex was an absolute pleasure to work with. A completely professional and easy process from start to finish. I would highly recommend Alex and Rocket Mortgage to anyone looking to purchase or refinance their home."

Joel Ybarra

"I really appreciated Max following up with us in a patient and measured way, and communicating well to make sure our questions were answered. Overall, it was a great experience."

Sam Mcpherson

"Eric did an excellent job of working with me to obtain the loan I was most comfortable with. The online signings went quickly, and having the closing at your residence is awesome. The only thing ...Eric did an excellent job of working with me to obtain the loan I was most comfortable with. The online signings went quickly, and having the closing at your residence is awesome. The only thing that needs improving, and it's not Eric's fault, is a more electronic way of paying off your creditors instead of mailing paper checks. The mail service is unbelievably slow."

genethia hudley-hayes

"Austin was so professional while being very personable. It made my process seamless and a pleasure. He is knowledgeable, patient and walked me through each aspect of the process. I hope others have ...Austin was so professional while being very personable. It made my process seamless and a pleasure. He is knowledgeable, patient and walked me through each aspect of the process. I hope others have the opportunity to work with him. He is an asset to the Rocket Mortgage team."

Sara LeGrande

"Logan is an excellent person to promote Rocket Mortgages. He was polite, especially remembering that I preferred being called with a Ms. instead of my first name. He patiently explained what I did ...Logan is an excellent person to promote Rocket Mortgages. He was polite, especially remembering that I preferred being called with a Ms. instead of my first name. He patiently explained what I did not understand, and 'blew away' all concerns I had. We went back and forth about amounts borrowed and interest rates. When there was a huge negative change, he was very gentle in explaining the reason. There were therefore no surprises at Closing."