Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 242 of 356
Santina Mitaj
Santina Mitaj

Santina Mitaj
Rocket Mortgage
4 Reviews
Johnny Santos

"I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and ...I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and families. I wish her future success because she is amazing!! Mr and Mrs Johnny Santos"

Kareem Mohammad
Kareem Mohammad

Kareem Mohammad
Rocket Mortgage
4 Reviews
Mike Madden

"Very friendly and customer oriented. He seems to love his job and really enjoys serving the needs of his clients in getting them the best loan possible."

Denitzia Montano
Denitzia Montano

Denitzia Montano
Rocket Mortgage
4 Reviews
F C

"Denitzia was very helpful and knowledgeable with informing me of everything that I needed to know and with everything that I needed to do on my part of the process. I called her when I needed help and...Denitzia was very helpful and knowledgeable with informing me of everything that I needed to know and with everything that I needed to do on my part of the process. I called her when I needed help and she was always helpful and Alway presented herself in a courteously and cheerfully! If I had to go through the process again I would want her on my team again."

Adam Morgan
Adam Morgan

Adam Morgan
Rocket Mortgage
4 Reviews
Carole Taylor

"Adam was extremely helpful and professional at all times. He was able to reassure me that I was making th right decision after careful, honest advice! He is an exceptional agent!"

Codie Morris
Codie Morris

Codie Morris
Rocket Mortgage
4 Reviews
Bob Lyerla

"I think Codie is outstanding!! He did a fantastic job for me. This man went through a lot to get me what I needed and I'm very grateful that. (Thank You Codie) Codie will be the only person I will ...I think Codie is outstanding!! He did a fantastic job for me. This man went through a lot to get me what I needed and I'm very grateful that. (Thank You Codie) Codie will be the only person I will deal with he is upfront and honest and doesn't hold anything back. I hope one day to be able to meet Codie. Thank You Again!"

Colin Morrissey
Colin Morrissey

Colin Morrissey
Rocket Mortgage
4 Reviews
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"Colin has been the best if I can't get ahold of someone for info Colin is there no matter what he didn't have to help me as much as he did but thank god for colin."

Melvin Moton
Melvin Moton

Melvin Moton
Rocket Mortgage
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."

Donald Mucaj
Donald Mucaj

Donald Mucaj
Rocket Mortgage
4 Reviews
John Dunsmuir

"From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned ...From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned several scenarios for my loan with Rocket and then asked what my future plans included. He explained how the refinancing would work, how it would help me, and then how the process works and some estimated time frames. The process ran smoothly and before I knew it we were closing. My thanks to Donald and all of the Rocket team for their help with this."

Marcia Murphy
Marcia Murphy

Marcia Murphy
Rocket Mortgage
4 Reviews
Marcia Deerfield

"Marcia was always available and ironed out alot of issues. Your underwriters were nightmares. They are devils from the deepest levels of hell. two weeks from closing, I was ready to dump the whole ...Marcia was always available and ironed out alot of issues. Your underwriters were nightmares. They are devils from the deepest levels of hell. two weeks from closing, I was ready to dump the whole deal due to their over zealousness. Marcia managed to iron thinbgs out and got things moving. Marcia is great. Underwriters- devils. I will never suggest rocket to my friends for that reason. I know too many people who say the same thing about ROCKET. Marcia did alot of work for me. thank you."

Jeff Nicola
Jeff Nicola

Jeff Nicola
Rocket Mortgage
4 Reviews
Shawn L

"Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and ...Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and always willing to explain the process in a clear and informative way. Jeff’s work ethic truly stands out—he goes above and beyond to make sure everything is done right. Most importantly, he made my wife and me feel completely comfortable and confident throughout the entire loan process. It’s rare to find someone this dependable and hardworking, and we wouldn’t trust anyone else with our mortgage needs."