Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Brandon Russ

"I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, ...I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, letting us know what was needed from us and all the next steps. They kept us updated and checked in on us at all stages in the process. Everything went smoothly. I could feel that he genuinely cared about us and shared in our excitement of getting the new house. I would 100% percent recommend him to anyone I know looking for a mortgage lender. "

Dwight Couch

"Bryan was on "top" of things throughout the process. when things went wrong, and they did, he went the extra mile trying to "fix" whatever was wrong or missing. Bryan was really good."

Ryan Susman

"Nate was so easy to work with and very responsive. He was able to explain the whole process in great detail and was very transparent. I really appreciated working with him and will refer him in the ...Nate was so easy to work with and very responsive. He was able to explain the whole process in great detail and was very transparent. I really appreciated working with him and will refer him in the future."

Brandon Johnson

"Thank you Andres! I had a pretty complicated situation with my investment properties and a contingency. Andres took the time to really understand exactly what I wanted and came up with the perfect ...Thank you Andres! I had a pretty complicated situation with my investment properties and a contingency. Andres took the time to really understand exactly what I wanted and came up with the perfect program for me. I am very impressed with the knowledge, professionalism, and care that he took into my situation and how SMOOTH it was. He was truthful upfront with how tight the numbers were; I was expecting to jump thru a lot of hoops, but I simply submitted what he needed and HE did the jumping for me. I would recommend him to anyone, thanks so much!!!"

Stephen Tite

"I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little ...I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little knowledge of the process. Jonathan stepped in right away, took charge, and guided us through everything with confidence and clarity. His expertise in VA home loans really showed—thanks to his quick action and deep understanding of the process, we were able to lock in an incredibly competitive interest rate. He was always responsive, on time, and clearly committed to doing what's best for us. Jonathan sets the standard for customer service and professionalism, and my family and I are extremely grateful for his help. I’m more than happy to recommend him to any fellow veteran or anyone looking for someone who knows their stuff and truly cares. Thank you, Jonathan. You made this journey a lot easier—and better—than we could’ve imagined."

Samantha Wright

"As a first-time home-buyer, I didn’t know what I was getting myself into. My realtor connected me to Shari, and she jumped right in to help me. She asked me what my budget was, and from there, she ...As a first-time home-buyer, I didn’t know what I was getting myself into. My realtor connected me to Shari, and she jumped right in to help me. She asked me what my budget was, and from there, she started looking out for my best interest. She is kind, respectful, and responsible. Even though she has a newborn baby, it didn’t stop her from pushing through my loan application and ensuring my numbers were accurate."

Carie Ward

"Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was ...Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would absolutely look forward to working with him again in the future if needed."

Josh Swanson

"Andrew is super responsive and extremely helpful moving through all the steps to secure the loan and is always pleasant. He made the most daunting part of buying a house as a first-time buyer such an ...Andrew is super responsive and extremely helpful moving through all the steps to secure the loan and is always pleasant. He made the most daunting part of buying a house as a first-time buyer such an easy and painless process. Definitely will refer anybody I know looking to buy a home to him and the Rocket Mortgage team as a whole!"

Meredyth Hume

"Brendon S. Was great from start to finish! Our home loan was transferred from Mr. Cooper to Rocket Mortgage and we received an email from Brendon welcoming us and offered to help us with our loan ...Brendon S. Was great from start to finish! Our home loan was transferred from Mr. Cooper to Rocket Mortgage and we received an email from Brendon welcoming us and offered to help us with our loan needs! So I took a shot, and I truly am glad that I did! From first point of contact he was professional, very responsive, and went over a few options of refinancing to pay off some debt and do some home additions that we have been wanting to upgrade! Never once did he make me feel pressured or like I was just another number to a loan. He let us decide what was best and reassured us it was okay if we did or did not choose to refinance! His emails were professional, responsive, informative and he kept in contact from start to finish and made this refinance quick, easy and painless! He walked us through the whole process, and the app made it very easy to see our status updates and upload paperwork as it was needed! I highly recommend Brendon S. And rocket mortgage for your home loan or refinancing needs! Thanks again Brendon!"

Lisa Martini

"Adnan was professional and knowledgeable through my entire loan process. My emails/calls were handled in a timely manner. I appreciate the opportunity to work with a good person through this ...Adnan was professional and knowledgeable through my entire loan process. My emails/calls were handled in a timely manner. I appreciate the opportunity to work with a good person through this process. Great job!"