Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 246 of 374
Kip King
Kip King

Kip King

Rocket Mortgage
4 Reviews
Curtis Brooks

"kip King was great very helpful,patient and answered all my questions.i was hesitant in the beginning but he did a very good job making feel comfortable and keeping me informed I was impressed."

Richard and Kathy Beecher

"We originally reached out to Rocket Mortgage because it was a super quick and easy way to get a pre-approval letter for our purchase contract. But Alex was the main reason we stayed with Rocket for ...We originally reached out to Rocket Mortgage because it was a super quick and easy way to get a pre-approval letter for our purchase contract. But Alex was the main reason we stayed with Rocket for our mortgage loan. He was extremely helpful explaining our mortgage options, in particular the recasting option, which we will definitely use in the future. Nice guy, very professional, and always pleasant to chat with. Well done, Alex!"

catsshadow71

"Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I ...Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I hesitated to confirm my information since I did not call them first and they gave me the address that was on my tax bill which is different from my postal mailing address. Since my tax info is public information and anyone access it, I was concerned this might be a scammers, but the Rocket team called me from a verified number and confirmed THEIR identity so I knew that the guy who was calling was legit. Easy to work with and efficient! A+"

Richard Yuen

"This was our first experience with Rocket Mortgage. To our great surprise, the customer service was outstanding, particularly when compared to your too-big-to-fail banks like Chase and BOA. One of the...This was our first experience with Rocket Mortgage. To our great surprise, the customer service was outstanding, particularly when compared to your too-big-to-fail banks like Chase and BOA. One of the shining stars during our home purchase was Trenton L. He was not only quick to respond, but also corresponded at nights and on weekends. Trenton worked tirelessly to secure us an incredible mortgage rate and terms. To our benefit and surprise, this young man was extremely knowledgeable and very experienced. By far, Trenton was also one of the most personable and down-to-earth professionals with whom we had the pleasure to work. He is a major reason we chose to execute our mortgage with Rocket. Trenton is the primary factor why we will consider Rocket Mortgage for future transactions as well. Rest assured, we will be asking for Trenton specifically in these future transactions too. Kudos Trenton and thank you for all that you did for us! We hope Rocket recognizes Trenton as the huge asset that he is and supports his continued success in all ways. We cannot sing Trenton's praises enough."

Dale Hawkins

"I echo what my husband noted, as you can imagine I was bombarded with many new and previous agents and lenders. I chose Braulio, as he has a wonderful uplifting personality and was able to meet our ...I echo what my husband noted, as you can imagine I was bombarded with many new and previous agents and lenders. I chose Braulio, as he has a wonderful uplifting personality and was able to meet our needs with no hesitation. Rocket has been a wonderful lender in our 2+ years with them, and this refi was so smooth from provided docs, setting appts, everything just ran like clockwork. And with the final closing documents signing, technology so advanced, from pre signing to final signing, in the past it has been 1-2 hours, this time 15 mins…I was so impressed. I will definitely be recommending Rocket to anyone looking for a lender in the future. Rocket Mortgage is lucky to have Braulio on their team!"

nacimek

"Working with Brad as our Executive Loan Officer at Rocket Mortgage has been an exceptional experience. His warmth and professionalism immediately put us at ease and his expertise ensured we felt ...Working with Brad as our Executive Loan Officer at Rocket Mortgage has been an exceptional experience. His warmth and professionalism immediately put us at ease and his expertise ensured we felt confident and informed throughout the entire process. What sets Brad apart is his patience, depth of knowledge, and great personality. He walked us through every step with clarity, making sure we understood our options and felt empowered to make the right decisions. No question was too small and he always provided thoughtful, well-informed answers. Brad's responsiveness and resourcefulness in finding solutions to every challenge were outstanding. His calm demeanor made navigating our home loan genuinely enjoyable and his dedication to his clients is evident. We highly recommend Brad and would work with him again in a heartbeat."

Sam Mcpherson

"Eric did an excellent job of working with me to obtain the loan I was most comfortable with. The online signings went quickly, and having the closing at your residence is awesome. The only thing ...Eric did an excellent job of working with me to obtain the loan I was most comfortable with. The online signings went quickly, and having the closing at your residence is awesome. The only thing that needs improving, and it's not Eric's fault, is a more electronic way of paying off your creditors instead of mailing paper checks. The mail service is unbelievably slow."

Dawn Retherford-Lundene

"Ryan was wonderful all the way through the purchase process. He not only oversaw the loan he sets you up with a really good realtor to help you find the house you want. I would recommend Ryan to ...Ryan was wonderful all the way through the purchase process. He not only oversaw the loan he sets you up with a really good realtor to help you find the house you want. I would recommend Ryan to anyone it was a great experience working with him, everything went very smooth. "

Jim Heinzelmann

"Jessica went above and beyond to answer any questions that I had, even doing so on Superbowl Sunday! She always made herself available throughout the entire process."

Sara LeGrande

"Logan is an excellent person to promote Rocket Mortgages. He was polite, especially remembering that I preferred being called with a Ms. instead of my first name. He patiently explained what I did ...Logan is an excellent person to promote Rocket Mortgages. He was polite, especially remembering that I preferred being called with a Ms. instead of my first name. He patiently explained what I did not understand, and 'blew away' all concerns I had. We went back and forth about amounts borrowed and interest rates. When there was a huge negative change, he was very gentle in explaining the reason. There were therefore no surprises at Closing."