Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 247 of 374
Chase Mention
Chase Mention

Chase Mention
Rocket Mortgage
4 Reviews
Alan Robinson

"My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy...My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy chair in my home. Well done!"

Justin Mercer
Justin Mercer

Justin Mercer
Rocket Mortgage
4 Reviews
Tresa Ellis

"Justin has been upfront with me and responded quickly to all of my questions!! I will be keeping his contact info to pass on and keep for any of my future needs. So far he has been truly helpful in ...Justin has been upfront with me and responded quickly to all of my questions!! I will be keeping his contact info to pass on and keep for any of my future needs. So far he has been truly helpful in making some big decisions !!"

Stephanie Miller
Stephanie Miller

Stephanie Miller
Rocket Mortgage
4 Reviews
linda mcbee

"Stephanie was super to work with. Once we were approved and going through processing, if i had a question was always there to point me in the right direction. Very professional as well."

Santina Mitaj
Santina Mitaj

Santina Mitaj
Rocket Mortgage
4 Reviews
Johnny Santos

"I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and ...I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and families. I wish her future success because she is amazing!! Mr and Mrs Johnny Santos"

Kareem Mohammad
Kareem Mohammad

Kareem Mohammad
Rocket Mortgage
4 Reviews
Mike Madden

"Very friendly and customer oriented. He seems to love his job and really enjoys serving the needs of his clients in getting them the best loan possible."

Colin Morrissey
Colin Morrissey

Colin Morrissey
Rocket Mortgage
4 Reviews
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"Colin has been the best if I can't get ahold of someone for info Colin is there no matter what he didn't have to help me as much as he did but thank god for colin."

Melvin Moton
Melvin Moton

Melvin Moton
Rocket Mortgage
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."

Collin Myers
Collin Myers

Collin Myers
Rocket Mortgage
4 Reviews
Carolyn Langille

"Collin was great with the follow up and letting us know what he needed to move our loan ahead. He was very knowledgeable and patient, especially with us not being timely. I would recommend him."

Elvis Naftaliev
Elvis Naftaliev

Elvis Naftaliev
Rocket Mortgage
4 Reviews
Jonathan Weinstein

"This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, ...This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, responding quickly (and often outside of business hours) to any questions. He provided excellent advice as well, making sure we secured the best loan to meet our goals. The process was smooth and quick and could not have gone any better. I will definitely use Rocket again and will ask for Elvis to be our guide!"

Jeff Nicola
Jeff Nicola

Jeff Nicola
Rocket Mortgage
4 Reviews
Shawn L

"Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and ...Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and always willing to explain the process in a clear and informative way. Jeff’s work ethic truly stands out—he goes above and beyond to make sure everything is done right. Most importantly, he made my wife and me feel completely comfortable and confident throughout the entire loan process. It’s rare to find someone this dependable and hardworking, and we wouldn’t trust anyone else with our mortgage needs."