Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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"Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really...Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really got what I needed and didn't just throw some random loan at me. Terrence was chill and professional at the same time, which was cool because it made me feel like I was in good hands without all the stress. I'm not usually into this finance stuff, but he made it simple and kinda fun, if that's even possible. If you're looking for someone who's not just about the business but actually cares, Terrence is your guy. Thanks for the help, man!"

Russell Schlott

"Was thinking of refinancing the middle of 2025 and was hoping for a government reduction in interest rate. Talked to Amy and asked her to contact me in mid-November. She called me and we setup ...Was thinking of refinancing the middle of 2025 and was hoping for a government reduction in interest rate. Talked to Amy and asked her to contact me in mid-November. She called me and we setup another time to talk on the phone. My initial request was to do a refinance and pay off our 2nd mortgage Home Equity Loan. She looked at all our liabilities and suggested a larger loan to pay off the top 10 creditors. I looked at the additional mortgage increase to do this and found it to be less than $1000 more than the current mortgage. This was far less if we continued to pay the creditors monthly along with their high interest. This was not my first time to refinance and it was our 4th or fifth time to use Rocket. This by far was the fastest from initial contact to closing was less than a month. Very happy and always glad to talk to a person about our strategies and plans. Russ"

irene glispy

"Monte was very helpful at the beginning of the process of the refinancing of our house. He was very kind and courteous during the process of taking down our information. After our refinance closed, he...Monte was very helpful at the beginning of the process of the refinancing of our house. He was very kind and courteous during the process of taking down our information. After our refinance closed, he assisted me contacting the company for some questions that I had. I would recommend Monte to anyone that needed to refinance their house."

Jeanne Robertson

"Bryce was exceptional. He remained the most positive when I was not. He provided assurance and information updates as needed. I have asked to refinance for the last two years. Bryce happened to ...Bryce was exceptional. He remained the most positive when I was not. He provided assurance and information updates as needed. I have asked to refinance for the last two years. Bryce happened to contact me just as my buyer backed out. Today my house is painted full interior thanks to his help."

Leslie Lampley

"Jimmy was excellent to work with. He was informative, patient, and helpful throughout the loan process. I would recommend him to anyone seeking to do business with Rocket Mortgage."

Karen Harper

"Thank you Ryan! We finally made it :) Ryan was awesome in getting me to the finish line, he always returned calls & text messages right away....even after work hours! He explained everything to us ...Thank you Ryan! We finally made it :) Ryan was awesome in getting me to the finish line, he always returned calls & text messages right away....even after work hours! He explained everything to us in great detail. If we ever decide to look again for a mortgage, we will look for Ryan."

William Horan

"Paul and his Team Addison did an awesome job. He was honest, up front and diligent in gaining approval for the home loan in a few days. His team followed up each message or sent and kept me abreast of...Paul and his Team Addison did an awesome job. He was honest, up front and diligent in gaining approval for the home loan in a few days. His team followed up each message or sent and kept me abreast of the process throughout. If I got frustrated he put my mind at ease and had his team "work the problem." I would, and I already have, recommended Team Addison to a family I know making the same move that I just completed. Thank you Paul and Team Addison, I am back in Florida where I belong living my best life. Semper Fidelis."

Little Ninja

"Aspen is awesome to work with very knowledgeable, helpful, answered all questions. I would recommend her and request her for any further assistance"

kristafer vale

"We had a great experience working with Rudy Alcantara at Rocket Mortgage. He helped us navigate our home equity loan options with clarity and patience at a time when we really needed solid guidance. ...We had a great experience working with Rudy Alcantara at Rocket Mortgage. He helped us navigate our home equity loan options with clarity and patience at a time when we really needed solid guidance. Rudy was consistently professional, highly knowledgeable, and always available to answer questions or walk through different scenarios with us. What stood out most was how clearly he explained our options and made sure we felt confident in the decisions we were making. He never rushed the process and was responsive every step of the way. We truly felt supported rather than “sold to.” I would absolutely recommend Rudy to anyone looking for a dependable, informed, and easy-to-work-with loan officer."

Lyara Perkins

"Max was great to work with. He was knowledgeable, friendly and very responsive. Max made our process easy from the start and I really appreciate how patient he was with all of my questions. buying ...Max was great to work with. He was knowledgeable, friendly and very responsive. Max made our process easy from the start and I really appreciate how patient he was with all of my questions. buying your first home is a big life milestone and can feel overwhelming. Max got that and really made a point to ensure we felt heard and supported throughout the process."