Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Debra Billard

"Cissel was amazing and wonderful. I was just exploring numbers and ended up speaking with her and saving a ton of money each month! I closed in less than 2 weeks and could not be happier. It is all...Cissel was amazing and wonderful. I was just exploring numbers and ended up speaking with her and saving a ton of money each month! I closed in less than 2 weeks and could not be happier. It is all because of Cissel and her expertise and warm personality."

Ken Parrish

"Senela was very informative and helpful with all of our loan information. Everything went as scheduled as far as task and signing closing. We had a little trouble with some of the documents sending ...Senela was very informative and helpful with all of our loan information. Everything went as scheduled as far as task and signing closing. We had a little trouble with some of the documents sending and she sent a Notary right to our home to complete the paperwork. Very pleased with the process."

Jane S

"Smooth as glass. Luis gave us confidence in a process we so rarely have to address. He was excellent at explaining and outlining our options and took care of every detail in a professional and ...Smooth as glass. Luis gave us confidence in a process we so rarely have to address. He was excellent at explaining and outlining our options and took care of every detail in a professional and friendly way. Great experience with Luis! Thank you!"

Denise Gibson-Smith

"Phil did an excellent job walking me through the process. Has a very transparent way about him, fast to answer, fast and helpful with updates. It was a seamless process. We were very pleased with ...Phil did an excellent job walking me through the process. Has a very transparent way about him, fast to answer, fast and helpful with updates. It was a seamless process. We were very pleased with the experience."

Stephen Rousseau

"In our recent purchase in New Hampshire, our loan officer, Justin Arsenault, took incredible care of us. We had a configuration and rate we wanted, and through talent, dedication, and an incredible ...In our recent purchase in New Hampshire, our loan officer, Justin Arsenault, took incredible care of us. We had a configuration and rate we wanted, and through talent, dedication, and an incredible breadth of knowledge, Justin got us there and took amazing care of us. In the end, not only did he meet the levels we wanted, but he also got us a lower rate and other, better terms than we expected, and terms other firms said they couldn’t offer. From there, he managed the rest of the team amazingly well, with each person carrying the ball toward the goalposts. We always had Justin watching over our shoulders, making sure things were going right, answering our questions at all hours, and ensuring we felt confident throughout the process. I don’t know if I’d ever want to get a loan any other way with anyone else again. We got TLC, 24/7 support, and an easy portal to do business through, and a series of experts clearly directed by the chief expert exceptionally well. I can’t recommend Justin highly enough, and he has our genuine and sincere thanks for helping us into our dream home!"

Crystal Greenhill

"Leah at Rocket Mortgage was truly a blessing throughout our first home-buying journey. From the very beginning, she made us feel completely comfortable, almost as if we were working with family. It ...Leah at Rocket Mortgage was truly a blessing throughout our first home-buying journey. From the very beginning, she made us feel completely comfortable, almost as if we were working with family. It honestly felt like we had known her our entire lives. She went above and beyond in every way — answering our questions, easing our worries, and making sure we understood each step without ever feeling overwhelmed. Her kindness, patience, and genuine care turned a stressful process into something enjoyable and memorable. I’m forever grateful for her support, and I will recommend her to anyone I know who’s buying a home. Leah is one of a kind, and we couldn’t have asked for a better person to guide us through this milestone. Thank you Leah and I hope you never forget how truly amazing you are!"

Tracy Hartzler

"Mitchell helped me meet my goals for refinancing, and did so in a courteous, constructive way. I appreciated his professionalism and pleasant manner in what can often be a stressful experience. I'd ...Mitchell helped me meet my goals for refinancing, and did so in a courteous, constructive way. I appreciated his professionalism and pleasant manner in what can often be a stressful experience. I'd highly recommend him and Rocket Mortgage/Rocket Mortgage for their work."

Liz McMurtry

"Joseph was knowledgeable, patient and professional throughout all of the conversations that we had during the refinancing of my mortgage."

Performance Forklift Service

"Everything went though in a timely manner, very helpful the whole way thru the loan process. Answered every question we had. The whole rocket team was amazing, would recommend rocket mortgage to ...Everything went though in a timely manner, very helpful the whole way thru the loan process. Answered every question we had. The whole rocket team was amazing, would recommend rocket mortgage to anyone looking to get a home loan."

Mary Williams

"We have worked with several individuals through our life but this experience with Mike was by far the absolute best. Mike was very informative, patient, knowledgeable and was compassionate. He was ...We have worked with several individuals through our life but this experience with Mike was by far the absolute best. Mike was very informative, patient, knowledgeable and was compassionate. He was connected from the beginning and throughout the entire process. We admire his professional and would recommend Mike to anyone for guidance or help securing a loan. Keep up the great work and thank you so much for taking care of us."