Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Kevin Wolfley

"Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone ...Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone through a mortgage or home equity loan can attest - there's always SOMETHING that comes up and requires a pivot or reconsideration of things and Jonathon really made us feel supported and valued as customers throughout the entire process and especially in these moments. He was never pushy and never made us feel like his commission was more important than our goals and the outcomes of this process. Highly recommend - will definitely work with Jonathon again!"

Donna Smith

"He was incredibly thoughtful and easy to understand. I can't imagine a better experience than the one he provided"

Dale Scherff

"Dariel was very professional and thorough with explaining the mortgage process to me. He gave me a detailed list of documents that were needed, and the timeline until the closing of my loan. Great ...Dariel was very professional and thorough with explaining the mortgage process to me. He gave me a detailed list of documents that were needed, and the timeline until the closing of my loan. Great job!"

Leanne Torchia

"Catherine is AMAZING!!! Right from the start I felt supported and heard. She got me answers super fast and thanks to her my daughter can continue her college education. Thank you so much ...Catherine is AMAZING!!! Right from the start I felt supported and heard. She got me answers super fast and thanks to her my daughter can continue her college education. Thank you so much Catherine!!!!"

Stephen Tite

"I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little ...I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little knowledge of the process. Jonathan stepped in right away, took charge, and guided us through everything with confidence and clarity. His expertise in VA home loans really showed—thanks to his quick action and deep understanding of the process, we were able to lock in an incredibly competitive interest rate. He was always responsive, on time, and clearly committed to doing what's best for us. Jonathan sets the standard for customer service and professionalism, and my family and I are extremely grateful for his help. I’m more than happy to recommend him to any fellow veteran or anyone looking for someone who knows their stuff and truly cares. Thank you, Jonathan. You made this journey a lot easier—and better—than we could’ve imagined."

Carie Ward

"Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was ...Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would absolutely look forward to working with him again in the future if needed."

Linda Benoit

"Prachi, was very helpful and kept the lines of communication open. She was quick to respond to any question or issue. I would definitely recommend Prachi for fast reliable service!"

Scott Golden

"DJ was great throughout the entire process start to finish! He was very informative and gave us several options upfront to decide what is best for our loan terms. Rocket Mortgage did everything ...DJ was great throughout the entire process start to finish! He was very informative and gave us several options upfront to decide what is best for our loan terms. Rocket Mortgage did everything virtually and only at closing did we need to sign in person a few documents as most were virtual as well. East process and took 20 days start to finish and could have been faster but my schedule pushed it out a few days. Very Happy customer thus far! I highly recommend working with DJ and Rocket Mortgage! Scott G."

Josh Swanson

"Andrew is super responsive and extremely helpful moving through all the steps to secure the loan and is always pleasant. He made the most daunting part of buying a house as a first-time buyer such an ...Andrew is super responsive and extremely helpful moving through all the steps to secure the loan and is always pleasant. He made the most daunting part of buying a house as a first-time buyer such an easy and painless process. Definitely will refer anybody I know looking to buy a home to him and the Rocket Mortgage team as a whole!"

Samantha  Fernandez

"I recently had the pleasure of working with Sebastian for my mortgage loan, and I cannot recommend him highly enough. From the very beginning, he was attentive and responsive, taking the time to ...I recently had the pleasure of working with Sebastian for my mortgage loan, and I cannot recommend him highly enough. From the very beginning, he was attentive and responsive, taking the time to explain every detail of the process."