Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Alfonso Parodi

"Alex was an exceptional loan officer who kept me informed and had a great support system. As a real estate broker and team lead of The Parodi Group in Houston , I highly recommend him to anyone who is...Alex was an exceptional loan officer who kept me informed and had a great support system. As a real estate broker and team lead of The Parodi Group in Houston , I highly recommend him to anyone who is buying a home or looking for a loan officer to partner with or refer to. His work truly inspired me to strive for excellence in all that I do. We were able to close the deal in less than 20 days, from the time we applied to the time we received funding. Alex fue un sobresaliente oficial de préstamos que me mantuvo informado y tenía un gran sistema de apoyo. Como agente inmobiliario y líder de equipo The Parodi Group , lo recomiendo ampliamente a cualquier persona que esté comprando una casa o buscando un oficial de préstamos con quien asociarse o referir. Su trabajo realmente me inspiró a esforzarme por la excelencia en todo lo que hago. Pudimos cerrar el trato en menos de 20 días, desde que aplicamos hasta que recibimos el financiamiento."

Leona Zentner

"Moe, was very professional and every step went smoothly and fast . He kept me informed of each step of the way , I have referred Moe and Rocket Mortgage to family and friends . My experience with ...Moe, was very professional and every step went smoothly and fast . He kept me informed of each step of the way , I have referred Moe and Rocket Mortgage to family and friends . My experience with Rocket Mortgage has been amazing and I’m so thankful I chose Rocket Mortgage for my home loan !"

Maria durazo

"October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was ...October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates answering the phone. I was extremely lucky that Maria answered the phone. In less than ten minutes, she changed my way of thinking. I was apprehensive to the idea of refinance my house. She listened to my situation with details and was very honest to explain me that it was basically my only solution. And it was the best in my case. I trusted her and then I started experiencing her dedication and commitment in my case. Her contribution has played a pivotal role in our family, health, and finances. Maria is an asset for Rocket Mortgage and a valued member of your team. I truly appreciate all that you have accomplished for us. During our process interaction, I constantly told her “You saved me”. It is a true statement. I am writing this letter to upper management to make sure they know the value of the associate, Maria Durazo Valle, and her exceptional performance does not go unnoticed. Maria, I am more grateful to you than you’ll ever know. Please continue your mission of helping more clients in need. May your future be as bright as your heart, thank you so much. Sincerely, Tanya R. Henao."

Stephen Ironside

"Not helpful at all although she said over and over again that she could help."

Mack Colwell

"Gassan was very helpful. This was my first home loan so i really appreciated his patience with my repeated questions. He was available whenever i had a question or problem. I almost went with a more ...Gassan was very helpful. This was my first home loan so i really appreciated his patience with my repeated questions. He was available whenever i had a question or problem. I almost went with a more local lender, but Gassan and the Rocket Mortgage team were so good that i felt comfortable going with them even though they were about 1000 miles away. I made the right choice."

Cheryl Magana

"Michelle was great! She always kept me in the loop on things either by phone or text. This is my 3rd mortgage with Rocket and have always had a great experience"

Elesha Boone

"Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and ...Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and efficient and we closed within 2 weeks!"

Ellen Broadway

"We were very impressed with Keilly. She worked with us late in the process to secure a lower interest rate for our loan. Very professional throughout the entire process"

Chris Friedberg

"From the first time I spoke with Andreas he had assured me that he would be by my side from the start of the home buying process until the finish. Day or night! He held up to his word and was ALWAYS ...From the first time I spoke with Andreas he had assured me that he would be by my side from the start of the home buying process until the finish. Day or night! He held up to his word and was ALWAYS the Rocket Professional who had gotten my issues resolved and put my mind at ease. My wife and I are now living in our new home because of Andreas and Rocket Mortgage. Rocket's livelihood depends on experts like this. Not only was his Customer service world class but his personality and expertise was as well. We can't thank Andreas enough. And thank you Rocket Mortgage."

Andrew Judd

"Very personable and easy to work with. Knows what he is talking about and gets you the best offer you can get."