Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 243 of 400
Jonathan Matti
Jonathan Matti

Jonathan Matti
Rocket Mortgage
4 Reviews
Robert Maurins

"Jonathan was a very professional and knowledgeable mortgage agent. He was very timely with his responses to my questions. Refinancing is a lengthy process and at times it gets to be agravating but ...Jonathan was a very professional and knowledgeable mortgage agent. He was very timely with his responses to my questions. Refinancing is a lengthy process and at times it gets to be agravating but Jonathan was always there to help you as soon as possible. It was a pleasure working with him throughout the entire process."

Justin May
Justin May

Justin May
Rocket Mortgage
4 Reviews
justin brooks

"Justin was amazing from day 1. He was always upfront with us and super helpful every step of the way. We had one snag at the end and he worked extra late to help us figure it out and made sure ...Justin was amazing from day 1. He was always upfront with us and super helpful every step of the way. We had one snag at the end and he worked extra late to help us figure it out and made sure everything was perfect! Thanks again justin"

Nick McGhee
Nick McGhee

Nick McGhee
Rocket Mortgage
4 Reviews
Theodore Williams

"Nick McGhee is excellent in setting up and explains your Loan in details step by step, also answers all questions and patient when additional questions may be asked."

Taner Melez
Taner Melez

Taner Melez
Rocket Mortgage
4 Reviews
Vic Volpe

"Taner handled my loan with dispatch. It all went very smooth and quick. He gave me helpful advice, which I first didn't consider; but it worked out fine after I changed my mind. A Five Star ...Taner handled my loan with dispatch. It all went very smooth and quick. He gave me helpful advice, which I first didn't consider; but it worked out fine after I changed my mind. A Five Star performer."

Chase Mention
Chase Mention

Chase Mention
Rocket Mortgage
4 Reviews
Alan Robinson

"My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy...My refinance process was a smooth and easy one. Chase worked with me to make sure I had all the documentation and paperwork I needed. The closing was done quick and easy, from the comfort of my easy chair in my home. Well done!"

Anza Merems
Anza Merems

Anza Merems
Rocket Mortgage
4 Reviews
Sidney Sherman

"Anza was a wonderful help in the loan process and she was always following up and checking in to update me on the process. She was pleasure to work with and I would definitely seek her out in the ...Anza was a wonderful help in the loan process and she was always following up and checking in to update me on the process. She was pleasure to work with and I would definitely seek her out in the future for any loan needs we might have. Also, she happens to be a terrific person as well! 5 Stars plus!!!"

Santina Mitaj
Santina Mitaj

Santina Mitaj
Rocket Mortgage
4 Reviews
Johnny Santos

"I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and ...I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and families. I wish her future success because she is amazing!! Mr and Mrs Johnny Santos"

Kareem Mohammad
Kareem Mohammad

Kareem Mohammad
Rocket Mortgage
4 Reviews
Mike Madden

"Very friendly and customer oriented. He seems to love his job and really enjoys serving the needs of his clients in getting them the best loan possible."

Sergio Moncada
Sergio Moncada

Sergio Moncada
Rocket Mortgage
4 Reviews
Patricia Vega

"When I called Rocket Mortgage i was terrified! my first time applying for anything other than my drivers license. Sergio Moncada was the first person I talked to and from beginning to end, he was ...When I called Rocket Mortgage i was terrified! my first time applying for anything other than my drivers license. Sergio Moncada was the first person I talked to and from beginning to end, he was always present with an answer to all my questions. Very well prepared to do his job. Mr. Moncada made my experience of buying a home a very great one. Thank you!"

Melvin Moton
Melvin Moton

Melvin Moton
Rocket Mortgage
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."