Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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martha Roman

"I am a senior and therefore not quite knowledgeable about computer usage. Angela Villalva took through each step teaching me how to do it perfectly. She is very patient and wants to help you on each...I am a senior and therefore not quite knowledgeable about computer usage. Angela Villalva took through each step teaching me how to do it perfectly. She is very patient and wants to help you on each and every step. I will recommend her if anyone needs a loan from Rocket."

Nathan Saechao

"I had an outstanding experience working with Kate as my loan officer. From the very beginning, she secured me excellent rates and made the entire loan process smooth and stress-free. What stood out ...I had an outstanding experience working with Kate as my loan officer. From the very beginning, she secured me excellent rates and made the entire loan process smooth and stress-free. What stood out most was how easy she made everything to understand; every step was explained clearly, and she took the time to answer all of my questions thoroughly. Kate’s professionalism and responsiveness were second to none. Anytime I had a concern, she was already on top of it, ensuring nothing slipped through the cracks. I always felt confident knowing she was handling the details with care and precision. If you’re looking for someone who combines expertise, clear communication, and dedication, I highly recommend Kate. She truly went above and beyond to make the process seamless, and I couldn’t be happier with the outcome."

E R

"Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really...Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really got what I needed and didn't just throw some random loan at me. Terrence was chill and professional at the same time, which was cool because it made me feel like I was in good hands without all the stress. I'm not usually into this finance stuff, but he made it simple and kinda fun, if that's even possible. If you're looking for someone who's not just about the business but actually cares, Terrence is your guy. Thanks for the help, man!"

Russell Schlott

"Was thinking of refinancing the middle of 2025 and was hoping for a government reduction in interest rate. Talked to Amy and asked her to contact me in mid-November. She called me and we setup ...Was thinking of refinancing the middle of 2025 and was hoping for a government reduction in interest rate. Talked to Amy and asked her to contact me in mid-November. She called me and we setup another time to talk on the phone. My initial request was to do a refinance and pay off our 2nd mortgage Home Equity Loan. She looked at all our liabilities and suggested a larger loan to pay off the top 10 creditors. I looked at the additional mortgage increase to do this and found it to be less than $1000 more than the current mortgage. This was far less if we continued to pay the creditors monthly along with their high interest. This was not my first time to refinance and it was our 4th or fifth time to use Rocket. This by far was the fastest from initial contact to closing was less than a month. Very happy and always glad to talk to a person about our strategies and plans. Russ"

irene glispy

"Monte was very helpful at the beginning of the process of the refinancing of our house. He was very kind and courteous during the process of taking down our information. After our refinance closed, he...Monte was very helpful at the beginning of the process of the refinancing of our house. He was very kind and courteous during the process of taking down our information. After our refinance closed, he assisted me contacting the company for some questions that I had. I would recommend Monte to anyone that needed to refinance their house."

Karen Harper

"Thank you Ryan! We finally made it :) Ryan was awesome in getting me to the finish line, he always returned calls & text messages right away....even after work hours! He explained everything to us ...Thank you Ryan! We finally made it :) Ryan was awesome in getting me to the finish line, he always returned calls & text messages right away....even after work hours! He explained everything to us in great detail. If we ever decide to look again for a mortgage, we will look for Ryan."

Darryl Hughes

"Phillip was very helpful and answered questions right away, whether by phone or text messages. He kept us in the loop throughout the whole process and was very professional. We received our loan very ...Phillip was very helpful and answered questions right away, whether by phone or text messages. He kept us in the loop throughout the whole process and was very professional. We received our loan very quickly. Very satisfied with his service!"

Little Ninja

"Aspen is awesome to work with very knowledgeable, helpful, answered all questions. I would recommend her and request her for any further assistance"

Lyara Perkins

"Max was great to work with. He was knowledgeable, friendly and very responsive. Max made our process easy from the start and I really appreciate how patient he was with all of my questions. buying ...Max was great to work with. He was knowledgeable, friendly and very responsive. Max made our process easy from the start and I really appreciate how patient he was with all of my questions. buying your first home is a big life milestone and can feel overwhelming. Max got that and really made a point to ensure we felt heard and supported throughout the process."

Heather Clark

"Alena was amazing. She was very communicative and responded quickly. She was very professional. When we do this again, I will contact her. Great experience."