Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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James Richards

"Liz did an amazing job and was easy to talk to and work with. She always made sure we understood everything."

David Robinson

"Marusea was very professional and very personable to talk with. She made my Refi. as painless and easy as possible. We wrapped everything up in just a few days and I was 100% satisfied with the Rate I...Marusea was very professional and very personable to talk with. She made my Refi. as painless and easy as possible. We wrapped everything up in just a few days and I was 100% satisfied with the Rate I got and the quick & easy process of my Refi."

Kevin Pipes

"Daulton seems to be very knowledgeable on the loan process and makes it very simple to understand and complete the process!"

Joe Lewis

"Arif was a great pleasure to work with. From start to finish, he was responsive and knowledgeable. I've worked with 4 other mortgage companies in the past, and my experience with Rocket Mortgage has ...Arif was a great pleasure to work with. From start to finish, he was responsive and knowledgeable. I've worked with 4 other mortgage companies in the past, and my experience with Rocket Mortgage has been the best. And I can't help but feel like Arif was a massive reason for this. We need more people in customer service roles like Arif. Because of his hard work, I will certainly refer others to Rocket Mortgage. Thanks, Arif!"

Taylor Reeves

"Erick is extremely knowledgeable, patient, and caring. These were three important factors for me personally as a first-time home buyer. Erick answered every question (there were a lot asked) and ...Erick is extremely knowledgeable, patient, and caring. These were three important factors for me personally as a first-time home buyer. Erick answered every question (there were a lot asked) and understood where I was coming from as a first-time home buyer. He treated me like family and wanted to help me get to the finish line with such a huge race. I am very grateful for Erick and his willingness to educate and inform. I hope to work with Erick again in the future!"

Tannia Dang

"Brandon is very professional and knowledgable. A person to trust when you need to get it done!"

Leslie Anderson

"Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the ...Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the support line who got us back up and running. This was later in the evening and yet Jen still took the time to help us work through our issues. I couldn't have been happier with the assistance we received from Jen."

Ken Ford

"Fantastic experience! Todd is a true professional. We closed in less than 30 days of submitting our application. He guided us through the process and kept us informed along the way. I will absolutely ...Fantastic experience! Todd is a true professional. We closed in less than 30 days of submitting our application. He guided us through the process and kept us informed along the way. I will absolutely refer my family and friends to him. If you want best-in-class service, call my friend Todd."

Jackie Wilbourn

"I highly recommend Garrett Cole as your first choice mortgage representative. He is very passionate about his position and he'll definitely let you know what needs to be done to move forward should ...I highly recommend Garrett Cole as your first choice mortgage representative. He is very passionate about his position and he'll definitely let you know what needs to be done to move forward should there be a roadblock. Garrett is the guy to put trust in to get u n ur family n2 ur dream home. May God Bless 🙌🏾 🙏🏾"

Lois Stone

"I was the listing agent on a property and Sean represented the buyer for his loan. I received multiple offers and because of Seans knowledge and expertise I choose his client. What I appreciated most ...I was the listing agent on a property and Sean represented the buyer for his loan. I received multiple offers and because of Seans knowledge and expertise I choose his client. What I appreciated most about Sean was how quickly he responded to my communications. When I called, he picked up or returned my call all the time. Working with a knowledgeable lender makes a Hugh difference closing a transaction. I would definitely recommend Sean to anyone looking for a loan. Knowledge Matters!"