Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 258 of 460
Leona Zentner

"Moe, was very professional and every step went smoothly and fast . He kept me informed of each step of the way , I have referred Moe and Rocket Mortgage to family and friends . My experience with ...Moe, was very professional and every step went smoothly and fast . He kept me informed of each step of the way , I have referred Moe and Rocket Mortgage to family and friends . My experience with Rocket Mortgage has been amazing and I’m so thankful I chose Rocket Mortgage for my home loan !"

Maria durazo

"October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was ...October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates answering the phone. I was extremely lucky that Maria answered the phone. In less than ten minutes, she changed my way of thinking. I was apprehensive to the idea of refinance my house. She listened to my situation with details and was very honest to explain me that it was basically my only solution. And it was the best in my case. I trusted her and then I started experiencing her dedication and commitment in my case. Her contribution has played a pivotal role in our family, health, and finances. Maria is an asset for Rocket Mortgage and a valued member of your team. I truly appreciate all that you have accomplished for us. During our process interaction, I constantly told her “You saved me”. It is a true statement. I am writing this letter to upper management to make sure they know the value of the associate, Maria Durazo Valle, and her exceptional performance does not go unnoticed. Maria, I am more grateful to you than you’ll ever know. Please continue your mission of helping more clients in need. May your future be as bright as your heart, thank you so much. Sincerely, Tanya R. Henao."

Laura Boehm

"Erin was wonderful to work with. She listened to our concerns and what we wanted to accomplish. She vigorously went after what we needed and found us a loan that would work for us. She even broke down...Erin was wonderful to work with. She listened to our concerns and what we wanted to accomplish. She vigorously went after what we needed and found us a loan that would work for us. She even broke down the information so that it was easier to understand. Most importantly to us is that she is also a Veteran. Polite, courteous and understanding as she is I would highly recommend working with her."

Gil Bravo

"I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem ...I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem with the creditor(Synchrony Bank). The check was sent via UPS Overnight on the 2nd of August and the bank said they have not received the check. I was notified by UPS that the check was delivered on the 5th of August, and the person who signed for the check. I have correspondence from the bank saying it could take up to 90 days for verification. Not good business in my opinion! ,"

Ron Maclagan

"He was my loan originator. Always a professional, understanding individual who helped me through the loan proces. A pleasure to work with!!!!"

Tamara Frost

"I feel that she is wonderful. She has been so helpful. We are going to get our home with God and the help of Ms Kathy"

Steven Cradlin

"Jessica made the process of obtaining a mortgage easy. She explained everything in detail. She keep me informed all the way through the process"

Chris Friedberg

"From the first time I spoke with Andreas he had assured me that he would be by my side from the start of the home buying process until the finish. Day or night! He held up to his word and was ALWAYS ...From the first time I spoke with Andreas he had assured me that he would be by my side from the start of the home buying process until the finish. Day or night! He held up to his word and was ALWAYS the Rocket Professional who had gotten my issues resolved and put my mind at ease. My wife and I are now living in our new home because of Andreas and Rocket Mortgage. Rocket's livelihood depends on experts like this. Not only was his Customer service world class but his personality and expertise was as well. We can't thank Andreas enough. And thank you Rocket Mortgage."

Megan Luksa

"Stephanie was so helpful with my refinance. She answered every question I had and went above and beyond to help me. I am so grateful for my experience with Stephanie."

Solomon Kimuyu

"Samantha is friendly and knowledgeable with the industry profession."